Helium Customer Fields

Helium Customer Fields

Pricing
From $12/month. Free trial available.
Highlights
Popular with businesses in United States
Works with the latest themes
Rating
4.9 (380)
Developer
Helium

Create customer sign-up forms as unique as your business, and save custom data to customer accounts.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Helium Customer Fields is your one-stop shop to collect and manage customer information. Create ... more
  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve Wholesale/B2B customers with account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds
Highlights
Popular with businesses in United States
Works with the latest themes

Languages

English

Works with

  • Customer accounts
  • Shopify Flow
  • Zapier
  • Alloy
  • Slack
  • CustomerHub
  • Happy Birthday Discounts
  • Omnisend

Pricing

Lite

$12 / month

  • All standard Shopify fields
  • Account approval & email verification
  • Edit account page
  • Email notifications for staff
  • Sync 5k customers
  • 2 forms

14-day free trial

Pro

$26 / month

  • All 'Lite' features, plus:
  • Custom fields (metafields)
  • Customer auto-tagging
  • Conditional rules
  • App integrations
  • Sync 10k customers
  • 5 forms

14-day free trial

Advanced

$60 / month

  • All 'Pro' features, plus:
  • Priority support
  • REST API access
  • Sync 50k customers
  • Unlimited forms

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (380)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer experience and streamlining operations, allowing direct profile edits and simplified account processes. It features advanced form creation, email verification, and effective spam blocking with invisible reCAPTCHA. The customization options and integration with Shopify Flow are particularly appreciated. Merchants also commend the responsive customer support and regular updates that respond to their feedback.

April 14, 2025

Customer Fields has been a great solution for our store, not only because of its features, but also because of the awesome support.

This app allowed us to enable customer profile editing directly by customers themselves from the My Page area — something that Shopify's default setup doesn’t support.
We were also able to enable the “Require email verification” option easily.

These features have ...

RASIK(ラシク)家具・インテリア専門店
Japan
About 5 years using the app
Helium replied April 16, 2025

Thank you so much for taking the time to leave this review 😊 We are so happy that Customer Fields has been able to provide you and your customers with the ability to edit ...

February 5, 2025

Helium's team is top notch!! We created a Form through them and we were having issues with the email flows that we set up on our own. When I reached out to the support team (specifically Brett), he got all the way into the email template code through Shopify and helped me figure out exactly what the issue was. I couldn't be more grateful because it was starting to cause issues for our customers. ...

Bajio, Inc
United States
About 1 year using the app
Helium replied February 6, 2025

"Top notch?" That's amazing 🤩 I wonder if we should give Brett a new middle name?
Thank you so much for taking the time to leave this incredibly thorough review! We really ...

March 4, 2025

We were able to avoid complicated backends to enable secure authentication to write customer data to Shopify. The support team at Helium was excellant and helped us trouble shoot a lot of custom functionality we built around their form builder.

Two Brothers | Dog Park Cafe & Taphouse
United States
10 months using the app
Helium replied March 10, 2025

Thank you for this paws-itively amazing review 🐶 We're so excited that you are able to capitalize on the robust customization that we've built into Customer Fields and that ...

Support

App support provided by Helium.

Or visit their support portal

Developer

Helium

6659 Kimball Drive, Ste. D402, Gig Harbor, WA, 98335, US

Launched

July 22, 2015 · Changelog

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