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I wouldn't recommend this app to anyone..
Incredibly expensive if you want to access even the most basic features. Which is funny cause its a donation app.
DO NOT DOWNLOAD
Thanks for the feedback! Our Free Standard Plan is available the moment you download the app, with all major donation campaigns included at no monthly cost.
Beyond the technology, all of our plans cover the legal compliance and operational costs required to distribute donations to nonprofits — making it possible for shoppers to support the causes they care about.
Happy to walk you through everything that's available!
UPDATE: After a rocky start I am sincerely pleased to come back with good news. Apparently, my communications had gone to spam and that's why I never heard back. Once that was remedied, I can honestly say that Patty and the team have been INCREDIBLY responsive, helpful and patient with me on getting everything set up. I'm looking forward to giving back to my community and glad to know that I now have this team on my side to help in that effort! Thank you.
Terrible. I have been trying since June to get this set up. Sent multiple emails and have heard NOTHING back.
Try to do something good and support a cause/community and it's met with literally NOTHING.
Total waste of time; don't bother.
As a small team deeply committed to helping brands support causes, we completely understand how disappointing this must have been, especially when trying to support a good cause.
We just found your emails—they were unfortunately filtered into our spam folders (we’ve sent you a screenshot directly).
This isn’t reflective of our values or how we operate—we pride ourselves on fast, personal support, as you’ll see in other reviews.
We’ve since adjusted our filters and are more than happy to help you get set up if you’re still open to it!!
With gratitude,
The Shop for Good Team
In all honesty I’m a high maintenance customer, but the team at Daily Karma never lets me down.
I ask for a lot and they deliver.
We've worked with the DK team for over a year and they've been instrumental in helping us to digitally activate our social impact mission on our website. Navigating legalities and organizations is no easy task as you want to ensure you're doing right with the right people. Brands like ours are committed to giving back to the communities we serve and you need a knowledgeable partner who is willing to roll their sleeves up and help you achieve your goals. From a tech perspective, the application is super simple to integrate and the features are broad enough to help you maximize your social impact efforts no matter which track you choose. Thanks DK team for all you've done to help elevate our social impact programming.
Thank you for your feedback! We are grateful to you for letting us become a part of your journey. We are proud to be partners with a team behind an amazing brand committed to social impact. You inspire us to keep going and improving and keep us motivated to get to work every day!
SECOND UPDATE: The devs reached out and things have resolved very positively. I really appreciate their desire to work with people who use their app.
UPDATE FOR DEV REPLY: I'm not talking about the pricing change, I'm talking about the removal of free features and making them paid. You're forcing your customers to make a decision between upgrading and paying you, or continuing with the current free plan but unable to make changes to certain (now paid) features. This is not okay, and it's unethical.
ORIGINAL REVIEW: While this app is great for automating donations and providing a lot of options when you're willing to pay the astronomical price of almost $300 per month, the free user is left with uncertainty and treated poorly.
I've been a free user for over a year now (I don't make enough money in my shop to justify the monthly subscription) and it's been great. However, Shop For Good and DailyKarma willing remove previously free features and move them to paid tiers with little to no notice (sorry I don't consider an email newsletter that I can't seem to find as notice).
A feature I had been using extensively the entire time (donations on specific products, because not everything in my store is meant for donations) was recently moved to the paid tier. While I am still able to use it as is, I'm unable to ever make any changes or add new products to it without needing to upgrade, and I find that to be quite disturbing on them to remove features from users and then force them to pay for it to return. It's shady business practices at best and greedy at worst. You're a social impact and donation app, not a massive profit machine.
This has left me needing to find another way to gather donations because their paid tiers would destroy my overhead and bleed my shop dry. They've been slow in emails (taking a week at a time to respond) and unwilling to help me out here other than to suggest I pay. I'm so disappointed and saddened by this whole experience.
(Note to anyone considering the free plan, read the fine print that wasn't there when I started, they take 10% of your donations to pay themselves. So that "free" tier is not actually free.)
Thank you for taking the time to share your concerns regarding our recent pricing changes. We genuinely apologize for any inconvenience caused. We understand that pricing adjustments can be challenging and we appreciate your feedback.
The decision to update our pricing structure was driven by several factors, including rising operational costs and a desire to maintain the high quality of our products and services. The notification was sent to your Shop for Good dashboard on May 29. We assure you that we have carefully considered these changes to ensure continued value for our customers.
Thank you for your understanding, and we are committed to continually improving our services based on customer feedback.
I've used this app in my corporate roles for several companies on Shopify as well as for my own little startup brand, and I have to say I am so impressed. The ease of setup and clear customer facing widgets are fantastic, and any rep I've ever spoken with was just super nice and incredibly helpful. My recently launched little brand is built on the idea of giving back 10%, and it was SO easy to do with this app and I feel so confident knowing it's all set up correctly and money is flowing to my chosen charities. It's so EASY to do good with this app!
We are SO happy to hear from you. Thank you for this feedback! We strive to provide the very best service and platform so that the people behind brands (big and small!) can be empowered to give back with ease and peace of mind. More importantly, we want to be there with you in achieving your mission for your business and social impact. We’re in this together!
We implemented Shop For Good on our cart page in March when COVID-19 first hit our region. Since then we have expanded the giving options to four different charities and have seen a large number of donations to all of them from customers when checking out. We match all of these donations 100% and the support team at Shop for Good has been great at helping us automate this monthly task. Highly recommended!
Great App AND customer service! I just installed this app and it was super easy to do so. Several of the charities I wanted to support were not listed but adding them was unbelievably easy. Now we can support a few of our fantastic organizations in Hawaii that are doing amazing things for our ecosystem and I love that Shop for Good made that really easy and they actually show the charities, unlike some other apps, which I found odd/annoying so I got rid of those quickly. Also, I needed a couple modifications to the template (due to our Shopify theme) and their support was ON IT and they totally helped, rather than ignoring me or saying they couldn't support us. Love it!
We're so happy to hear that we were able to help solve your give back needs. Thanks for the glowing review!
An app that was JUST what we were looking for! Our cause-related efforts raise funds for a select number of organizations, and now we're able to highlight each of them with a variety of tools. We reviewed several donation apps before selecting Shop for Good and it's such a fantastic app. If the customer service we enjoyed during on-boarding is any indication, Shop for Good will prove to be our best decision yet for our recently redesigned site. Set up is straightforward, donations collected automatically, and our team can rest assured knowing all is handled. Shop for Good is allowing us to execute successfully on what has been a company goal - giving responsibly!
We've used the Shop for Good app a few times now, and it's the greatest. What a cool thing to be able to connect and give to charities and causes you care about instantly from your website sales. It's easy to use, and the support at Daily Karma are absolutely fabulous. They are quick to respond, and always helpful. If you want to give to a charity that is not yet on their list, you can just let them know and they will do their best to add it for you. I'd recommend this app to anyone looking for an easy way to give back.