I'm new to implementing fundraising/charity functionality on sites and didn't really know where to start. Melaney and I hopped on a call and screen share and she walked me through everything. Not only did we go step-by-step through the app, but she helped me out with general concerns and gave me great advise on starting the site up.
I'm still working on configuration but really like how easy it is. Thus far, I think it's a great product with excellent customer service!
Elite Ink Printing
This app is amazing. The setup is super easy. I highly recommend setting up a call with Melany if you have any trouble. She's great to work with and will take the time to make sure you understand everything the app has to offer.
I cry fowl play - We removed this App after a brief test and just recently were charged for a transaction that never went through? this needs to be investigated by Shopify it's a fraudulent charge ...
Please contact us at firstname.lastname@example.org so that we may investigate further & remedy this for you. We pride ourselves on top-notch customer service and are confident that we will resolve this quickly. Thank you!
-Update 4/8: Per our emails, we're sorry to hear that an order had gone through while you were testing our Shop for Good app. Since we weren’t notified that you had not intended for the order to go through, our system treated it as a regular donation that needed to be processed. We believe in full transparency and assure you that no foul play occurred. As a result of your request, a refund has been issued to your card.
We work very hard to make sure our brand partners are happy as customer service is our top priority - please let us know if there's anything else we can do to rectify this for you.
I am just getting started in e-commerce and Melaney reached out to answer any questions I had about the app and went above and beyond getting to know me and my story. In short this is a great app! Give back, boost sales, and has Incredible support.
Very easy to set up everything! Support team is always quick to reply and help with any questions we have! Highly recommend brands to implement and help contribute to charities they are passionate about.
Women Offshore Foundation
I am in the process of setting up a store for my nonprofit organization. I downloaded the Shop for Good app and had some questions, so I signed up for a 15-minute consultation. Mel called me on time and walked me through how to use the app so my nonprofit could get the most out of it. She was very helpful and caring, spending time to listen to what my needs are. Now after the call, I can say that I look forward to using this app to increase my sales and generate donations. I am so glad I found Shop for Good!
Good Measure for Good
Great App! Allows for quick set up, preview, and easy implementation. Easy to upgrade when you're ready to boost sales.
Wow! Incredible support.
Melaney gave me a call, she listened to what I was trying to accomplish and suggested a game plan. Very easy to set up, I am excited to utilize all the tools offered through Shop for Good.
We've used the Shop for Good app a few times now, and it's the greatest. What a cool thing to be able to connect and give to charities and causes you care about instantly from your website sales. It's easy to use, and the support at Daily Karma are absolutely fabulous. They are quick to respond, and always helpful. If you want to give to a charity that is not yet on their list, you can just let them know and they will do their best to add it for you. I'd recommend this app to anyone looking for an easy way to give back.
SAVE A HUMAN
We were looking for a way to accept donations for our COVID Give PPE to our Frontline Heroes campaign. Melaney got on a call and graciously shared valuable information and was a great help. Install this app. Like, now!
Seamless integration with Shopify and super easy to use! Customer service and tech team is very responsive and helpful. The experience so far has been 5 stars! Highly recommend!