Reviews (416)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer support, particularly noting individuals like Casper, Ivan, and Maria for their helpfulness. The user-friendly interface and effective feed optimization enhance marketing efforts on platforms like Google Shopping, improving business metrics such as click-through rates and return on ad spend. The app also offers valuable educational resources and can handle complex feed requirements across multiple platforms and stores, making it a versatile tool for managing product feeds efficiently.

August 11, 2023

I am a beginner with Data Feed Watch; since before I was working with a marketing agency whom was doing all the updates from Shopify store with a personalized tool.
Now, Marvin Flores, global account manager from DFW has supported us to begin set-up on DFW in order to make things work properly in Merchant Center & Adwords campaigns.

Cuadra Shop
United States
3 days using the app
DataFeedWatch replied August 31, 2023

Hi!

Thank you for sharing your experience as a beginner with DataFeedWatch. We're delighted to have you on board, and we appreciate your feedback.

Our aim is to make managing your product feeds a seamless experience, and we're here to ensure things work properly for your Merchant Center and AdWords campaigns.

If you have more questions, need further assistance, or want to explore additional ways to optimize your feeds and campaigns, please don't hesitate to reach out.

~Milosz / DataFeedWatch

July 17, 2023

I recently had the absolute pleasure of interacting with a customer service representative named Tetiana, who was instrumental in helping me set up my feed and navigate through the complex rules landscape. Tetiana went above and beyond to ensure that I was comfortable with the setup process and fully understood how to manage it moving forward. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced customer service environment.

Prime EVA
Poland
3 days using the app
DataFeedWatch replied August 31, 2023

Hello,

Thank you for taking the time to share your experience and your kind words about Tetiana, our customer service representative. We're delighted to hear that she provided you with exceptional support in setting up your product feeds, and navigating the complexities of the rules landscape.

If you ever have more questions, need further assistance, or would like to explore more ways to optimize your data feed, please don't hesitate to reach out. We're here to support you in every step of your journey.

~Milosz / DataFeedWatch

November 7, 2023

DataFeedWatch has been an invaluable asset in managing our store's complex feed requirements, streamlining the process and ensuring data accuracy. Marvin's exceptional support has been instrumental in ensuring everything runs smoothly, providing expert guidance and quick resolutions whenever needed.

MUSASHI
Australia
3 days using the app
DataFeedWatch replied December 22, 2023

Hey!
Thank you for your glowing review! We're delighted to hear that DataFeedWatch has proven to be an invaluable asset for managing your store's complex feed requirements.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and the opportunity to contribute to your store's success.

~Milosz / DataFeedWatch

January 18, 2023

Just started using this app. What have i been missing. So many useful features and the customer service is excellent helping to get me set up

Babys-Mart
United Kingdom
2 days using the app
DataFeedWatch replied January 19, 2023

Thank you for your review! We're happy that we were able to make this a great experience for you :-)

~Milosz / DataFeedWatch

November 10, 2022

The app is doing exactly what I needed and the support is great. We got our first onboarding meeting with Marvin Flores. Even though we knew a bit about how to use DFW after less than an hour we are now way more confident and we will be able to manage our feeds with almost no help.

TRISTAN
Canada
2 days using the app
DataFeedWatch replied November 25, 2022

Thank you for your review!

~Milosz / DataFeedWatch

September 8, 2022

Marvin was EXTREMELY helpful. He got our entire feed cleaned up in less than an hour on our onboarding call. This is going to have a huge impact on our business and we are so impressed so far!

Boots Etc
United States
1 day using the app
DataFeedWatch replied September 12, 2022

Hello! Thank you so much for your great words!

~Ewa/DataFeedWatch

Edited April 5, 2021

Superb app and support! I use it for our Google Shopping feed and will also use it for Bing and Facebook. Worth every cent.

Tätskiktsprodukter
Sweden
1 day using the app
DataFeedWatch replied April 21, 2021

Hi,
Milosz from DataFeedWatch here. Thank you so much for your awesome comments, we're really happy to know that you love our app & support!

May 24, 2023

Beste Entscheidung auf datafeedwatch zu wechseln. Erfüllt alles, was es zur professionellen Datafeed-Optimierung braucht. Superschneller Support, freundlich & kompetent, Onboarding-Session, eigene Academy zum Erlernen und Nachschlagen. Absolut jeden € Wert! 10-Sterne!

My Fine Jewellery
Austria
1 day using the app
DataFeedWatch replied May 25, 2023

Hi,
Freut uns sehr zu hören, dass Sie mit unserem Service zufrieden sind und der Wechsel zu DataFeedWatch gelungen ist. Vielen Dank für Ihre Bewertung!

~Milosz / DataFeedWatch

Edited October 11, 2018

Very miserable experience. I can only speak about the Amazon marketplace channel. Perhaps the platform is more stable for other channels, but if you are looking to prepare feeds for Amazon using DataFeedWatch - I strongly suggest you consider other options.

The Amazon Order Management module is so buggy it became laughable after a while. I think they only recently added it - but clearly they haven't bothered with alpha, let alone beta testing.

I stuck with them for several weeks, always believing things were about to start getting better. In fact, things got worse. After I spent 12+ hours building templates for Amazon feeds, the portal reported an error to which they responded "We have encountered a problem downloading products" and asked me to re-install. They assured me that re-installing would not impact my templates. I re-installed the app, and guess what? No more templates.

Their customer service team does respond in a relatively timely fashion. But the substance of their guidance is so bad that oftentimes no guidance at all would have been better.

Buyer beware!

WildBounds
United Kingdom
28 days using the app
August 23, 2022

Datafeedwatch has helped us sync our products more effectively to different Merchant Centers and Marvin was very helpful in setting our store up! He was able to educate our team in creating different rules and correlations and ensure all of our products get listed correctly without any error. Big thanks to Marvin and the DFW team.

Niagara Golf Warehouse
Canada
1 day using the app
DataFeedWatch replied September 12, 2022

Hi! Thank you for your review and nice words about our own Marvin! Remember, anytime you need help or support with your product feeds, don’t hesitate to contact us!

~Ewa/DataFeedWatch