Reviews (431)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer support, user-friendly interface, and effective management of shopping feeds, especially for Google Shopping. It features an intuitive design that simplifies product feed management and offers robust customization options. The app also integrates well with multiple sales channels and provides valuable educational resources to optimize feed setup. Merchants consider it a good value for its features and support.
Refine
-
By rating
Using this app has allowed our DPA's on social to be created with ease, as well as our google shopping campaigns! Customer service is superb!
Una herramienta fantástica, y un equipo de soporte aun mejor. Hemos conectado una sola web con 5 idiomas y 7 países diferentes sin ningún problema. Y con las ultimas novedades disponibles.
Hola! Muchísimas gracias por tu reseña! Cuando tengas cualquier consulta respecto a la gestión de tus feeds de datos, no dudes en ponerte en contacto con nuestro equipo de soporte. Estarán siempre disponibles para echarte una mano :)
~Ewa/ DataFeedWatch
Feeds are a huge challenge and this app and service makes it much easier. The customer support is great and the feeds really boost sales
Hello,
Thank you for taking the time to share your experience with DataFeedWatch. We're pleased to hear that our app and service have been able to alleviate the challenges of managing data feeds.
We understand that feeds can be a complex aspect of your business, and we're glad to know that our solution has made the process much easier for you. Our goal is to provide a seamless experience for optimizing feeds and boosting sales.
Your feedback motivates us to continuously deliver valuable solutions and excellent service.
~Milosz / DataFeedWatch
App fantastica. Ci ha aiutato a modificare i nostri feed e ci ha permesso di costruirli in modo professionale e in maniera facile, i costi per ciò che ottieni in cambio sono super bassi. N.1
I just started the trial today. Still setting up all the configurations but very impressed with the customer support so far!
Hi! Welcome to join the group of our users! We are glad that you have chosen DataFeedWatch as your data feed management solution, and that you’re having a good experience. Don’t hesitate to reach out to Customer Support if you have any issues! We’ll be happy to help.
~Ewa/ DataFeedWatch
We've had a great start with DataFeedWatch. Marvin has been available for questions and he put extra effort for us to structure the account as we wanted.
Hi! Thank you for your nice words :) Managing product feeds is not an easy ride. Simply reach out to Marvin, he'll always be happy to help you.
~Milosz / DataFeedWatch
While this app seems to have some potential the lack in support and documentation makes it really hard to integrate it properly.
Was really excited for this app, and ok with paying $60 a month for a good product feed. Unfortunately after months I still wasn't seeing results. I had a problem with my feed link that nobody on their side caught. Their data feed also duplicated my products, and nobody from the tech could figure it out, and claimed it wasn't causing problems. Waste of time, waste of money. I removed the app today and will figure something else out.
Hello,
We’re really sorry to hear about the trouble you’ve experienced that caused you to unsubscribe from DataFeedWatch.
Our team has checked your feed for any issues, and everything seems to be working as it should from our end. However, we suspect that the issue you had is connected to the microdata coming from your Shopify wstore hich may be interfering with the data from our feed file.
Would you like to give DataFeedWatch another try? If so, we’d be happy to conduct a free feed review to make sure everything is working properly and all your concerns are addressed. Please don’t hesitate to reach out if you’re interested.
~Milosz / DataFeedWatch
Hardly used it, uninstalled and I am still getting charged monthly for it. Scam! I want my refund!!!
Thank you for your review. We're glad that you let us know something went wrong. We already cancelled your account and refunded you. If you have any questions, please let us know: support@datafeedwatch.com
They fix it.
------------------------------------------------------------------------------------------------------
I will explain what happens If you use this app. After the basic setup, with the help of the agents, you're going to start making feed. And then you will start syncing. After the sink is finished, the efficiency of Google ads will drop dramatically and PPC AI will once again take more than two weeks to pass the learning path. You will be anxious and frustrated, and you will find out that there have been no special changes except for this app, and soon you will find the agent in the chat on the right corner. If you ask them for support, they will continue the conversation by telling you to wait because they are checking. That's how you spend your day and find another agent or community the next day. 24 hours after the support request, one of the agents will ask you for Google Merchant Center Access, and that's where the app's support begins. Are you curious about my case? I haven't received any reply yet after the agent took the access and I'm still waiting.
Hey,
Milosz from the DataFeedWatch team here :)
I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.
I have reached out to our Support Team to find out what happend and to make sure, everything is fine now. If you have any additional issues or questions, please contact us - we'll be glad to help.
Is there something else that we could do to turn this 3-star rating into a 5-star rating?