Reviews (431)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, user-friendly interface, and effective management of shopping feeds, especially for Google Shopping. It features an intuitive design that simplifies product feed management and offers robust customization options. The app also integrates well with multiple sales channels and provides valuable educational resources to optimize feed setup. Merchants consider it a good value for its features and support.

March 29, 2022

I had two issues within the first 10 minutes of using it - usually not a good sign. When I contacted the support I was asked (by the support person!) to pay for the solution during trial. Very weird. The customer support was also not very understandable and did not really try to be helpful. Unfortunately 1/5.

BINS AND BOXES
Switzerland
12 days using the app
DataFeedWatch replied April 7, 2022

Hi there,
We’re sorry to hear that your first encounter with DataFeedWatch was disappointing.

It looks like you had started the process to begin your free trial, but still ...

March 19, 2019

I have cancelled the plan before the trial finished and they keep wanting to charged my card. Send them emails, no one answers. Is this some kind of scam? Cause I don't know how to call it otherwise. Stop trying to charge my card!!! I will not pay for your service who has done a mess in my catalogue

SmartGear Factory
Hong Kong SAR
14 days using the app
Edited June 9, 2023

Updating my review from 5 stars as the customer support is as good as non existent.

I sent support a request to enable variations in my listings as advised in their blog but several days have passed and zero response.

79 Euros is not a small amount and I'd expect a response within max 2 days. There are apps out there that charge far less but the support on them exists.

A shout out to Marvin for ...

mosaccessories
United Kingdom
8 days using the app
DataFeedWatch replied June 9, 2023

Hi,
Thank you for sharing this feedback on your experience.
We're sorry to hear about the trouble you've had, especially since we place high a value on our customer support ...

January 5, 2016

Well not impressed did not do much for me. not a very friendly app. no analytics either.

Divine Ebooks
United States
9 days using the app
Edited May 2, 2019

I expected more by DataFeedWatch because although they provide the Skroutz channel, they failed to customize the feed so to meet Skroutz's requirements.
I also was charged (probably by Shopify) a month of subscription while I unistalled the app on time during the trial period. The DataFeedWatch's support helped me and I got my refund. The whole experience though of trying to get back my money, ...

MakShoes
Greece
8 days using the app
September 27, 2022

Excellent app with custom mapping, this app is suitable for mapping to our own variants, Thanks Team

Cusack Lighting
Ireland
About 6 hours using the app
DataFeedWatch replied September 28, 2022

Hello! Thank you so much for your excellent review!

Ewa/DataFeedWatch

September 21, 2021

simply doesnt work, wasted so much time trying to get feed to work on google shopping only to find out that it was a problem with their coding. support is non existent no one ever answers you questions or fixes issues

rvappliances
New Zealand
5 days using the app
DataFeedWatch replied September 28, 2021

Hi,
Thank you for sharing this feedback on your experience.
We're sorry to hear about the trouble you've had, especially since we place high a value on our customer support. ...

January 15, 2021

Best priced app for feeds and there support is top notch! Works extremely well have tried other options but none compare!

TSH Supply
United States
About 5 hours using the app
DataFeedWatch replied January 20, 2021

Thank you for your nice review! :-)

July 4, 2018

First bad experience with a feed app - don't bother with these guys. No communication. They emailed us to get us to use the service, we set it up and requested they set up feeds. We got an email saying a feed specialist would be in touch, no contact, no email but they set up the feed in the wrong country, with the wrong products.

We raised the issue with their support and apparently they had no ...

Toyuniverse
Australia
3 days using the app
August 6, 2021

Superb customer service by the support team, especially Keith. Managed to fetch Langify v1 fields into Google Merchant Center with ease.

Topologie EU
Hong Kong SAR
About 2 hours using the app
DataFeedWatch replied August 26, 2021

Thank you for your kind words and review. We're glad that everything works fine with Google Merchant Center now. Have a great day!

~Milosz / DataFeedWatch