DC: WhatsApp Marketing + API
- Pricing
-
From $29/month. Free trial available.
- Rating
- 4.8 (218)
- Developer
- DelightChat
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Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk
DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.
- Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Languages
English
Works with
- Shopify Flow
- Facebook Messenger & Comments
- Instagram DM & Comments
- Live Chat
- Razorpay Payment Gateway
- WhatsApp Business API
Categories
Pricing
Choose the plan that best fits your business.
Startup
$29 / month
500 support tickets, 2500 marketing contacts
Features
- Support Inbox: WA, IG, FB, Email, Chat
- Chatbot, Self-Service Widget, Mobile App
- GPT AI Agent (10k free tokens/mo)
- WA Marketing: Cart & Checkout Recovery
- COD Verification & COD to Prepaid Flows
- WhatsApp Broadcast Campaigns + Catalog
- Shopify Flow Workflows Integration
- Free Green Tick Application
14-day free trial
Scale
$99 / month
2000 support tickets, 10000 marketing contacts
Features
- Everything in Startup +
- 20 Team Members
- 10 Support Channels
- 3 Shopify Stores
- Support + Marketing ROI Analytics
- 1:1 Personalised Onboarding
- Email, WA Support
- Optional: Back in Stock Alerts ($20/mo)
14-day free trial
Growth
$299 / month
6000 support tickets, 30000 marketing contacts
Features
- Everything in Scale +
- 50 Team Members
- 25 Support Channels
- Unlimited Shopify Stores
- Dedicated Account Manager
- Done For You Onboarding
- Email, WA, Google Meet Support
- Optional: Back in Stock Alerts ($30/mo)
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (218)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for enhancing customer communication across WhatsApp, email, and social media, leading to better engagement. Its seamless Shopify integration and omni-channel capabilities, including managing social media messages and order updates, are appreciated. Standout features include WhatsApp automation workflows and broadcast messages with images and CTA buttons. The app is reliable and user-friendly, with excellent customer support praised for responsiveness and proactive assistance during onboarding and integration.
We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient.
What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hours. It's been a dependable platform that has significantly streamlined our customer support operations.
Hi Team Boldiful,
It means a lot to know that DelightChat has been a dependable part of your customer support operations for nearly three years. Thank you for sharing such a thoughtful review and for highlighting the prompt support you’ve received from our team.
We’re really grateful for your continued trust and look forward to supporting you for many more years.
– Nithya from DelightChat Support Team
We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow.
It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meaningful customer interactions.
The result has been a noticeable improvement in both customer satisfaction and the overall customer experience.
A special mention to the DelightChat support team as well—they’ve been incredibly responsive and helpful whenever we’ve needed assistance, making the onboarding and day-to-day experience smooth and hassle-free.
Overall, we’ve had a very positive experience and are happy to recommend DelightChat to businesses looking to streamline their customer communication.
Thank you so much for taking the time to share such a thoughtful review! 💛
We're delighted to hear that DelightChat has helped streamline your WhatsApp automation and customer communication while reducing manual effort for your team. It means a lot to know our support team has been able to make your onboarding and day-to-day experience smooth as well.
Thank you for trusting us, and we look forward to supporting your continued growth.
– Balaji from DelightChat Support Team
The customer care service is very prompt & helpful.
Thank you for your continued trust in DelightChat over the years!
We're thrilled to hear that you've found our customer support prompt and helpful. Your support means a lot to us.
– Nithya from DelightChat Support Team
Support
App support provided by DelightChat.
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