DC: WhatsApp Marketing + API

DC: WhatsApp Marketing + API

Pricing
From $29/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.9 (194)
Developer
DelightChat

Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk

DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.

DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. more
  • Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
  • Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
  • Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
  • Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
  • Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Highlights
Works with the latest themes

Languages

English

Works with

  • Shopify Flow
  • Email
  • Live Chat
  • Razorpay Payment Gateway
  • Facebook Messenger & Comments
  • Instagram DM & Comments
  • WhatsApp Business API

Pricing

Startup

$29 / month

500 support tickets, 2500 marketing contacts

  • Support Inbox: WA, IG, FB, Email, Chat
  • WA Broadcast Campaigns + Catalog
  • Abandoned Cart & Checkout Recovery on WA
  • COD Verification & COD to Prepaid Flows
  • Chatbot, Self-Service Widget, Mobile App
  • Free Green Tick Application
  • Shopify Flow Workflows Integration
  • GPT AI Assistant (10,000 free tokens/mo)

14-day free trial

Scale

$99 / month

2000 support tickets, 10000 marketing contacts

  • Everything in Startup +
  • 20 Team Members
  • 10 Support Channels
  • 3 Shopify Stores
  • Support + Marketing ROI Analytics
  • 1:1 Personalised Onboarding
  • Email, WA Support
  • Optional: Back in Stock Alerts ($20/mo)

14-day free trial

Growth

$299 / month

6000 support tickets, 30000 marketing contacts

  • Everything in Scale +
  • 50 Team Members
  • 25 Support Channels
  • Unlimited Shopify Stores
  • Dedicated Account Manager
  • Done For You Onboarding
  • Email, WA, Google Meet Support
  • Optional: Back in Stock Alerts ($30/mo)

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (194)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage conversations across multiple channels, including WhatsApp and social media, from a single dashboard. Features like broadcast messages with carousel cards and CTA buttons, along with automation and seamless Shopify integration, are particularly valued. The intuitive interface suits those without a technical background, and the responsive customer support team is quick to resolve issues, ensuring smooth operations.

December 27, 2025

Been using it for over 8 months now for Advi Blouses, and it’s honestly been a smooth experience. The team is extremely supportive, and the platform is easy to use even if you don’t come from a technical background. Nitya and Balaji have been a huge help, always quick to respond and genuinely patient with every query. It’s reassuring to know there’s a real team backing you when you need support.

Advi Blouses
India
9 months using the app
DelightChat replied December 29, 2025

Thank you so much for this heartfelt review! We’re beyond happy to hear that DelightChat has made your journey smoother, especially without a technical background.

Always here when you need us.

– Nithya from DelightChat Support Team

January 1, 2026

DelightChat has been a great experience so far. The platform is clean, easy to use, and makes WhatsApp and customer support management much more organized. The team is responsive, onboarding is smooth, and automation features save a lot of time. Highly recommended for D2C brands looking to improve customer communication and retention.

The Substitute
India
5 months using the app
DelightChat replied January 2, 2026

Thank you so much for the kind words! 🙌

We’re thrilled to hear that DelightChat has helped simplify your support operations and save you time through WhatsApp marekting and transactional automations.

It’s been a pleasure supporting your team. Here’s to even better communication and growth ahead!

- Dharmapriya from DelightChat Support Team

October 30, 2025

I’m very satisfied with the support from the DelightChat team. They’re always quick to respond, extremely helpful, and genuinely care about solving my queries. Their guidance has really helped me understand and make better use of the platform. Excellent service overall — highly recommended!

maxxspeed
India
About 1 year using the app
DelightChat replied October 31, 2025

Hi Team maxxspeed,

Thank you for the amazing feedback! We’re so happy to hear that our team has been helpful and responsive. It’s great to know we’ve made a positive impact on your experience with our WhatsApp marketing dashboard. We’re always here if you need us!

– Balaji from DelightChat Support Team

Support

App support provided by DelightChat.

Get support

Developer

DelightChat

Gopal Krishna Complex, 45/3 Residency Road, MG Road, BENGALURU, KA, 560025, IN

Launched

January 25, 2021 · Changelog

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