WhatsApp Marketing + Helpdesk
Customer Service CRM: WhatsApp API, IG, FB, Email, Live Chat
App highlights
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Speed tested: low impact to your online store

Key values section
Omnichannel Customer Support
Manage all your customer queries from one dashboard - WhatsApp, Instagram DMs, Facebook Messenger, Email & Live Chat - on DelightChat.
Official WhatsApp Business API
Get an official WhatsApp Business API phone number, which can be used for support and marketing. Free Green Tick application to WhatsApp.
26x ROI - WhatsApp Marketing
Send WhatsApp Broadcasts to customers using Official API. Automated Abandoned Cart Recovery, Order Confirmation, Delivery notifications.
WhatsApp Marketing + Helpdesk
Launch date
Integrates with
- Facebook Messenger
- Live Chat
WhatsApp Marketing + Helpdesk
Launch date
Integrates with
- Facebook Messenger
- Live Chat
Pricing 14-day free trial
See all pricing optionsFree
Free to install
Upto 100 support tickets
Startup
$29/month
Upto 500 support tickets, 2500 marketing contacts
Scale
$99/month
Upto 2000 support tickets, 10000 marketing contacts
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Ritualistic
Kudos to the team for being super prompt in solving merchant queries. The team understands the Indian ecosystem very well and the solutions that they make, fit very well to the communication needs of the merchants.
Developer reply
Hey Shashank, it is an amazing feeling to read your review for the whole DelightChat Team! Thank you so much for acknowledging our efforts and putting them into words such meticulously. The goal has always been to delight our customers and make it a 'ritual' thereafter! ;)
Wishing the best for Ritualistic Team. Hurray! :)
fuelofr
We run multiple brands, so we needed a solution that supports the versatility of our business. The Delightchat team was fantastic in genuinely listening to our specific needs. They even went as far as designing a solution solely for our use cases and updated their product to support more merchants. I recommend it 100% of the time for multichannel support on numerous brands. Great app.
Developer reply
We here at DelightChat continuously strive towards our goals, and beautiful brands like yours, Michael, help us do that with greater zest. It was a pleasure to read your review. Thank you so much!
Wishing the best,
DelightChat
STAC Fine Jewellery
We've been using this app for the past 3 months and it turned out to be a great decision. After evaluating a variety of apps, we decided to go ahead with DelightChat and Bharat and team were an absolute delight from the get-go. The whatsapp group they created to resolve our queries has been amazing and the responses have been really prompt. The automated responses have reduced our transaction customer service interaction significantly so that the team can now focus on higher quality interactions with customers and truly focus on Customer Delight.
Developer reply
We are delighted to know that DelightChat helped you and your team focus better on quality interactions with your customers, Rashi! :)
Thank you for taking out the time to review us which such encouraging words, it means a lot.
Cheers to more growth!
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