DC WhatsApp Marketing+Helpdesk

DC WhatsApp Marketing+Helpdesk

Pricing
From $49/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.9 (142)
Developer
DelightChat

WhatsApp Marketing & Broadcasts. Automated WhatsApp Abandoned Cart. Official WhatsApp Business API

Official WhatsApp API & Green Tick for your brand. Be WhatsApp Commerce ready. WhatsApp Chat + WhatsApp Helpdesk to streamline WhatsApp customer service. Build WhatsApp Chatbot, enable WhatsApp Automation for your store. Grow sales with WhatsApp Catalog. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, WhatsApp Back in Stock, WhatsApp notifications, WhatsApp COD Order Verification, COD to Prepaid, Reviews via WhatsApp, WhatsApp CRM, GPT AI & more.

Official WhatsApp API & Green Tick for your brand. Be WhatsApp Commerce ready. WhatsApp Chat + WhatsApp Helpdesk to streamline WhatsApp customer service. Build WhatsApp Chatbot, enable WhatsApp Automation for your store. Grow sales with WhatsApp Catalog. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, WhatsApp Back in Stock, WhatsApp notifications, WhatsApp COD Order Verification, COD to Prepaid, Reviews via WhatsApp, WhatsApp CRM, GPT AI & more. more
  • Manage WhatsApp Chat, Instagram DM, Facebook, Email & Live Chat in one Helpdesk.
  • Assign chats to team members, reply faster with templates and automations.
  • Send WhatsApp Broadcast campaigns to your customer lists and increase sales.
  • WhatsApp Abandoned Cart Recovery, send Order Tracking link, Retention Marketing.
  • Get Official WhatsApp API access and Green Tick.
Highlights
Works with the latest themes

Languages

English

Works with

Facebook Messenger, Instagram, Email, Live Chat, WhatsApp API

Cart recovery

Exit pop-ups, Personalized campaigns, Discount offers, Conversion tracking, Automated workflows

Display options

Pop-up builder, Custom discount codes, Triggers, Templates, Multi-language

Channels

Email, Live chat, Chatbot, Social media, Self-service, Help center, Contact form, FAQs

Workflow automation

Auto-reply, Response templates, AI responses, Ticketing, Unified inbox, Auto-assign, Rule-based triggers, Tagging, Feedback surveys, Multi-language, Multi-store, Analytics, Reports

Pricing

Startup

$49 / month

1000 support tickets, 5000 marketing contacts

  • Support Inbox: WhatsApp API, IG, FB, Email, Live Chat
  • WhatsApp Broadcast
  • Abandoned Cart
  • Order Notifications
  • COD Order Verifcation

14-day free trial

Scale

$99 / month

2000 support tickets, 10000 marketing contacts

  • Everything in Startup +
  • Free Green Tick Application
  • Unlimited Team Members, Support Channels
  • 3 Shopify Stores
  • 1:1 Personalised Onboarding

14-day free trial

Growth

$299 / month

6000 support tickets, 30000 marketing contacts

  • Everything in Scale +
  • Unlimited Shopify Stores
  • Dedicated Account Manager
  • WhatsApp Group & Phone Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (142)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for centralizing communication across emails, WhatsApp, and social media, streamlining customer interactions and boosting engagement. Key features include automation, analytics, and deep Shopify integration, enhancing business efficiency and conversions. The user-friendly interface and responsive support team, which resolves issues quickly, are also appreciated. Additionally, a feature request section allows merchants to suggest and vote on new features, demonstrating responsiveness to merchant needs.

November 15, 2024

DelightChat is very effective customer support app, and it combine all channels at one place. The Support are very helpful, and very fast.
Just the app configuration and interface is a bit difficult, but it’s just one time to go and everything then goes smooth and easy.
Highly recommend.

Oshoplin.com
Egypt
Over 2 years using the app
November 6, 2024

We've been using this app for 2 stores for many years now. Support is excellent, very well featured for the price. All channels including social comments.

iKegger Australia
Australia
About 3 years using the app
October 29, 2024

We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business

King of Salads
India
5 months using the app

Support

DelightChat can answer any questions you have about DC WhatsApp Marketing+Helpdesk.

Developer

DelightChat

4th Floor, No. 22 (#351), Salarpuria Towers - I, Hosur Road, Koramangala, BENGALURU, KA, 560095, IN

Launched

January 25, 2021

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