Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.
Refine
-
By rating
Customer service is incompetent. Sent an email with detailed information for help. Got an automated reply asking for "let me know what I can help you". Wait for another week. Still no response. Even in the initial setup process where they set up an Whatsapp group chat with a dozen of their team members inside, they will take more than 24 hours to answer your simple question. Big irony that the ...
Hi Wayne,
We appreciate your feedback and are sorry to hear about your initial experience with our customer service. We understand how important timely and effective support ...