Reviews (127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining customer communications across multiple channels, including WhatsApp, email, and social media. Its unified inbox and automation features, such as automated replies and campaign management, are particularly praised. The integration with Shopify and the responsive support team, which quickly addresses inquiries and implements feature requests, also add to its appeal. Merchants find it a valuable asset for enhancing customer engagement and marketing efforts.
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Been using this app for almost a year now.
What I love the most about this app is that it not just serves the purpose but also the backend team provides an amazing customer service. You can always reach out to them with your queries and they will revert with a solution in no time.
We've been using Delightchat for about two years now, for all our communications starting with customer service and we needed a super efficient manager and this one has proven to be up to the task in terms of functionality and prompt response from the team in case of difficulties (Priya and Balaji in our case and thanks!)
Great app, we have been using dialogue for about a year now and it really helped us streamline our support channels. Also, whatsapp marketing has a really good ROI.
Have been using DC for sometimes now, very easy to use platform. Great customer support and very competative pricing. Would recommend DC over other platform.
Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.
We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.
It's been a month of using the platform. I'm a noob when it comes to tech. Their support team has been prompt, patient, and exceptional. I was in two minds before signing up but now it seems unlikely that I'll ever think of shifting.
This app is easy to use and their team makes whatsapp group where they solve all your doubts. Thankyou
Been using DelightChat for quite sometime.
I think what really shines out is the RESPONSE Speed of the team.
Believe it or not, changes and help from the customer service is like really really fast.
You have question? Bang! Answered in 10min.
So far so good. Keep it up
The platform is user-friendly, allowing us to efficiently manage customer interactions and streamline communications.