Reviews (147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for integrating multiple communication channels like WhatsApp, email, and social media into one platform, boosting efficiency and customer interaction. They value its user-friendly interface, automation, analytics, and social media comment management for enhancing engagement and conversions. The app is also noted for its reliable performance and quick, effective customer support, making it a vital tool for effective communication and marketing.
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DelightChat is very effective customer support app, and it combine all channels at one place. The Support are very helpful, and very fast.
Just the app configuration and interface is a bit difficult, but it’s just one time to go and everything then goes smooth and easy.
Highly recommend.
Hi Team Oshoplin,
Thank you for your valuable feedback and recommendation! We're glad to hear that DelightChat has been effective in unifying all your support channels and that our team has been fast and helpful. We appreciate your note on the app configuration and interface—it’s something we’re always working to improve. Once set up, we’re thrilled that the platform has been smooth and easy for you. We’re always here to help if you need any assistance!
Regards,
Thejus
Delight Chat offers all the whatsapp related functionalities we need- customer service, marketing, automations etc. We've been using it for over a year now, and are very happy with the product and specially their service - which is lightning fast!
Hi Team Flaming Koala,
Thank you so much for your kind words and for being a valued customer for over a year! We're thrilled to hear that DelightChat meets all your WhatsApp needs, from customer service to marketing and automations. It’s especially rewarding to know that our fast service has made a positive impact. Your satisfaction motivates us to keep improving and delivering the best experience. Thank you for trusting us!
Regards,
Thejus
We've been using this app for 2 stores for many years now. Support is excellent, very well featured for the price. All channels including social comments.
Hi Team iKegger,
Thank you for your continued trust and support over the years! We're thrilled to hear that DelightChat has been a valuable solution for both your stores and that you're enjoying the features across all channels, including social comments. It’s always our goal to provide excellent support and value for the price. We look forward to continuing to support your business!
Regrads,
Thejus
We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business
Hi Team King of Salads,
Thank you for sharing your experience! We're delighted to hear that your journey with DelightChat has been smooth so far and that our team has been able to assist you whenever needed. It's great to know you're exploring the app's features, and we're confident they'll help you achieve your business goals. We're here to support you every step of the way!
Regards,
Thejus
I've been using this app to centralize and manage my emails, WhatsApp, and social media, and it’s an absolute game changer! The interface is incredibly intuitive and easy to use, making it seamless to switch between different communication channels. It saves me so much time and hassle by keeping everything in one place.
A special shoutout to the support team – they are truly exceptional! Anytime I've had an issue, they've been quick to respond and resolve it with efficiency and professionalism. It’s rare to find such prompt and reliable support these days.
100% recommended for anyone looking for an all-in-one communication solution!
Hi Team CENTRO MÉTODO GREZ,
Thank you so much for your amazing feedback! We’re thrilled to hear that DelightChat has been a game changer for centralizing and managing your communications across emails, WhatsApp, and social media. It’s wonderful to know that the intuitive interface is helping you save time and streamline your workflow.
We also appreciate your kind words about our support team! They work hard to provide quick and reliable assistance, and they'll be excited to hear your shoutout. Your recommendation means the world to us. If you ever need anything, we’re always here to help!
Regards,
Thejus
The user-friendly interface makes it easy to manage campaigns, and the automation tools save us so much time. Their customer support is responsive and helpful, ensuring we get the most out of the platform. We've seen a noticeable increase in engagement and conversions since using DelightChat.
Hi Team Akiiko,
Thank you for your wonderful feedback! We're thrilled to hear that DelightChat's user-friendly interface and automation tools have made managing campaigns easier and saved you valuable time. It’s fantastic to know that you've seen a noticeable increase in engagement and conversions. Our team is always here to ensure you get the most out of the platform—your success is our success!
Regards,
Thejus
One of the best, simple & trustworthy app for your customer queries & whatsapp marketing. No fuss, simple & easy to use tools for your team. Their support team is very responsive & solves your doubts quickly. Go for it.
Hi Team Odd Giraffe,
Thank you so much for your kind words! We’re thrilled to hear that you find DelightChat simple, trustworthy, and easy to use for both customer queries and WhatsApp marketing. It’s great to know that our support team has been responsive and helpful. We’re here to ensure your experience continues to be seamless. Thank you for recommending us!
Regards,
Thejus
DelightChat has been an indispensable tool for managing our communication channels for the past couple of years. Its user-friendly interface and marketing features have made handling customer interactions a breeze. From streamlining inquiries across platforms to ensuring every message is addressed promptly, the app has consistently delivered exceptional performance.
Apart from that, they have an outstanding team. Their promptness in resolving any queries or concerns is remarkable, ensuring uninterrupted service and peace of mind for businesses like ours. If you're looking for a reliable communication solution that pairs ever-changing digital marketing niche with stellar support, DelightChat is the perfect choice!
Hi Team AllThatGrows,
Thank you so much for your kind and detailed feedback! We’re thrilled to hear that DelightChat has become an indispensable tool for managing your communication channels and that our user-friendly interface and marketing features have made customer interactions seamless. It’s wonderful to know that our support team has been able to assist you promptly and effectively. We’re honoured that you trust us to help your business thrive, and we’ll continue to provide the best service possible. Thank you for recommending DelightChat as the perfect solution!
Regards,
Thejus
The app is very user-friendly, with highly responsive support that helps configure the app to fit your needs. The team’s assistance is prompt and effective.
Hi Team Rönner,
Thank you for your kind words! We're delighted to hear that you find DelightChat user-friendly and that our support team has been able to assist you effectively. We're always here to ensure the platform fits your needs perfectly. Your success is what drives us!
Regards,
Thejus
We recently began using Delight Chat, and our experience has been exceptional. The platform offers a comprehensive suite of features that we've already started integrating into our operations. From streamlining customer interactions to managing inquiries efficiently, the app’s capabilities have added significant value to our workflow. Additionally, the support team is incredibly responsive and consistently goes above and beyond to assist us whenever needed. We’re confident that Delight Chat will play a key role in enhancing our customer experience and driving overall business growth.
Hi Team Kuuraii,
Thank you so much for your detailed and encouraging feedback! We’re thrilled to hear that DelightChat has added significant value to your workflow by streamlining customer interactions and managing inquiries efficiently. It’s wonderful to know that our comprehensive features and responsive support team have contributed to an exceptional experience for you. We’re excited to continue supporting your growth and helping you enhance customer experience. Your success is our top priority!
Regards,
Thejus