WhatsApp Marketing + Helpdesk , 76 reviews

Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
January 17, 2023

DelightChat has really great customer service. Very helpful and prompt with replies. DC has been a great app for our business !

Time spent using app: 5 months
January 12, 2023

Great app, really has helped us streamline communication with our customers. A must have for shopify stores. The support of this app is second to none!

United Kingdom
Time spent using app: About 1 month
December 26, 2022

Probably the best app we have installed so far! We have been using it for a while now and the integration with WhatsApp/Facebook really has been a game changer for our customer service needs. Support has been very responsive and helpful. An absolute steal at that price!

Nakano Knives
United Kingdom
Time spent using app: 12 days
December 25, 2022

Highly recommended one-in-all app with seamless integration with Instagram, facebook, email and WhatsApp all at one place. The support team is quite responsive. Deep integration with Shopify helps in pulling important details.

Worth the price ! Must have for all online stores.

Time spent using app: 4 months
Edited December 12, 2022

Been using DC for a couple of months now. It's really helped me streamline all outward WhatsApp related communication - be it order updates, or cart recovery reach outs!. Highly recommend for any business looking to get an automated WhatsApp CRM tool. It does have a bit of a learning curve. but once you get past that, it's a great app to have in your Shopify arsenal.

The Simple Brew
Time spent using app: 3 months
December 5, 2022

I use the app for sending out automated mags for confirming order and shipping information etc and also for promotional messages. One problem is that sometimes it does not give the correct information to the customer regarding the order. Otherwise this app has helped me a lot in promoting my business and increasing the sales. Thanks!

Time spent using app: 4 months
December 5, 2022

DelightChat is a must have tool if you have a Shopify store. To handle WhatsApp and all other support channels in one clean, highly automated tool is a head start. So far the support has been excellent. Highly recommend!

Rasvihar • Jewellery for life
Time spent using app: 11 months
December 4, 2022

Great app for whatsapp ticketing support as well as WhatsApp campaigns. Gives us a great ROI using WhatsApp as an outreach tool. Also, the DelightChat team are always very responsive and willing to help whenever there is an issue. Highly recommend.

Kitu Kali Africa
Time spent using app: 6 months
December 2, 2022

I have been using Delight Chat on two of my Shopify stores for several months now. The service has been spectacular. I have used other whatsapp based API apps, but I can safely say that delight has the best features.

Time spent using app: 5 months
December 2, 2022

Amazing app, has made communication with customer so seamless. Great way to target existing customer. A special shout out to the team who is always ready to help.

Mint & Oak
Time spent using app: 5 months