Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited December 12, 2022

Been using DC for a couple of months now. It's really helped me streamline all outward WhatsApp related communication - be it order updates, or cart recovery reach outs!. Highly recommend for any business looking to get an automated WhatsApp CRM tool. It does have a bit of a learning curve. but once you get past that, it's a great app to have in your Shopify arsenal.

The Simple Brew
India
3 months using the app
DelightChat replied August 3, 2023

Thank you so much for your positive review and for recommending DelightChat! We're thrilled to hear that our app has been helpful in streamlining your WhatsApp communications and that it's become a valuable part of your Shopify arsenal.

We understand that there can be a learning curve when getting started, and we're continually working on making our app as user-friendly as possible. Your feedback is invaluable in this regard.

If you ever need assistance or have suggestions on how we can make the learning process easier, please don't hesitate to reach out. We're here to help and always looking for ways to improve.

Thanks again for your support and for being a part of the DelightChat community.

Best,
- Baz
DelightChat.io

December 2, 2022

I have been using Delight Chat on two of my Shopify stores for several months now. The service has been spectacular. I have used other whatsapp based API apps, but I can safely say that delight has the best features.

Branny
Pakistan
5 months using the app
DelightChat replied August 3, 2023

Thank you for your glowing review! It's fantastic to hear that DelightChat has been a valuable asset for not just one, but two of your Shopify stores.

We're especially thrilled that you find our features superior to other WhatsApp-based API apps. We strive to provide the best tools for our users, and your feedback affirms that we're on the right track.

Remember, we're here for you. If you have any questions or ideas for new features, we'd love to hear from you.

Thanks for being a part of our DelightChat family.

December 25, 2022

Highly recommended one-in-all app with seamless integration with Instagram, facebook, email and WhatsApp all at one place. The support team is quite responsive. Deep integration with Shopify helps in pulling important details.

Worth the price ! Must have for all online stores.

AURAVE
India
4 months using the app
December 5, 2022

DelightChat is a must have tool if you have a Shopify store. To handle WhatsApp and all other support channels in one clean, highly automated tool is a head start. So far the support has been excellent. Highly recommend!

Rasvihar • Jewellery for life
India
11 months using the app
DelightChat replied August 3, 2023

Hi Akshat,

Thank you for your kind words and recommendation! It's fantastic to hear that DelightChat has been an integral part of your Shopify operations for the past 11 months.

We're glad that our unified platform and automation features are making a difference in your workflow. Your praise for our support team is also greatly appreciated.

Thank you for choosing DelightChat, Akshat. We look forward to continuing our successful collaboration.

- DelightChat Team

December 5, 2022

I use the app for sending out automated mags for confirming order and shipping information etc and also for promotional messages. One problem is that sometimes it does not give the correct information to the customer regarding the order. Otherwise this app has helped me a lot in promoting my business and increasing the sales. Thanks!

PowerSutra
India
4 months using the app
June 30, 2023

Delightchat has revolutionized the way We handle customer support, making it an absolute joy to provide excellent service. As an e-commerce business Manager, I understand the importance of seamless communication with customers, and Delightchat has truly exceeded my expectations in this regard. One standout feature of Delightchat is its multi-channel integration. It seamlessly brings together all major messaging platforms like Facebook Messenger, WhatsApp, Instagram, and more into a single, unified inbox. This consolidation has eliminated the need for multiple apps and significantly streamlined my workflow. I can now respond to queries and resolve issues promptly, regardless of the channel the customer chooses to contact us through.

Kudos to the Delightchat team for creating such a remarkable app!

House Of Masaba
India
12 months using the app
DelightChat replied August 3, 2023

Hi Gunjan,

Thank you for the fantastic review! We're thrilled that DelightChat has been able to streamline your customer support process and exceed your expectations. It's great to hear that our multi-channel integration has been particularly useful.

Your feedback motivates us to keep improving. If you need any assistance or have suggestions, feel free to reach out.

Thanks again for being a part of the DelightChat community.

Best,
- Baz

Edited August 24, 2023

We are using this app for the last several months. All our customer support is now in one place after using it and we are also able to automate the customer flows on Whatsapp through delight chat only.
The support team is very cooperative. Thanks to Baz Chordiya who always replies the queries instantly.

Assembly
India
Over 1 year using the app
DelightChat replied August 3, 2023

Hi Team,

Thank you for your wonderful review! We're delighted to hear that DelightChat has been able to centralize your customer support and automate your customer flows on WhatsApp over the past several months.

Your kind words about our support team are greatly appreciated. We strive to provide quick and effective assistance to all our users.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

December 1, 2022

DelightChat has been a game-changer for our store. It's helped boost abandoned cart conversions while also enhancing our quality of customer service. They have a stellar support team that is always a text away and very responsive.

LEAP LOVES GREEN
Kuwait
4 months using the app
DelightChat replied August 3, 2023

Greetings from DelightChat to our friends in Kuwait! Thank you for your glowing review. We're overjoyed to hear that we've been a game-changer for your store, helping boost your abandoned cart conversions and enhance your customer service.

Your praise for our support team warms our hearts. We're committed to being just a text away for all our users, no matter where they are in the world.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

December 26, 2022

Probably the best app we have installed so far! We have been using it for a while now and the integration with WhatsApp/Facebook really has been a game changer for our customer service needs. Support has been very responsive and helpful. An absolute steal at that price!

Nakano Knives
United Kingdom
12 days using the app
DelightChat replied August 3, 2023

We're thrilled to hear that DelightChat is the best app you've installed so far. It's fantastic to know that our integration with WhatsApp and Facebook has been a game changer for your customer service needs.

Your kind words about our support team and pricing are greatly appreciated. We strive to provide top-notch service at a value-for-money price.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

November 25, 2022

Best app for managing all my business chats and order automations of my shopify orders. Customer support for this app is really helpful so that I dont face any issue while using the app.

Fitspace
India
6 months using the app