Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for centralizing communication across emails, WhatsApp, and social media, streamlining customer interactions and boosting engagement. Key features include automation, analytics, and deep Shopify integration, enhancing business efficiency and conversions. The user-friendly interface and responsive support team, which resolves issues quickly, are also appreciated. Additionally, a feature request section allows merchants to suggest and vote on new features, demonstrating responsiveness to merchant needs.
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DelightChat is very effective customer support app, and it combine all channels at one place. The Support are very helpful, and very fast.
Just the app configuration and interface is a bit difficult, but it’s just one time to go and everything then goes smooth and easy.
Highly recommend.
We've been using this app for 2 stores for many years now. Support is excellent, very well featured for the price. All channels including social comments.
We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business
I've been using this app to centralize and manage my emails, WhatsApp, and social media, and it’s an absolute game changer! The interface is incredibly intuitive and easy to use, making it seamless to switch between different communication channels. It saves me so much time and hassle by keeping everything in one place.
A special shoutout to the support team – they are truly exceptional! Anytime I've had an issue, they've been quick to respond and resolve it with efficiency and professionalism. It’s rare to find such prompt and reliable support these days.
100% recommended for anyone looking for an all-in-one communication solution!
Hi Team CENTRO MÉTODO GREZ,
Thank you so much for your amazing feedback! We’re thrilled to hear that DelightChat has been a game changer for centralizing and managing your communications across emails, WhatsApp, and social media. It’s wonderful to know that the intuitive interface is helping you save time and streamline your workflow.
We also appreciate your kind words about our support team! They work hard to provide quick and reliable assistance, and they'll be excited to hear your shoutout. Your recommendation means the world to us. If you ever need anything, we’re always here to help!
Regards,
Thejus
The user-friendly interface makes it easy to manage campaigns, and the automation tools save us so much time. Their customer support is responsive and helpful, ensuring we get the most out of the platform. We've seen a noticeable increase in engagement and conversions since using DelightChat.
great product! effectively helps us market to and communicate with our audiences efficiently
Hi Team FAE BEAUTY,
Thank you for your wonderful feedback! We’re delighted to hear that DelightChat is helping you market to and communicate with your audiences efficiently. If there’s anything else we can do to enhance your experience, feel free to reach out—we’re always here to assist!
Regards,
Thejus
Great interface and simple to understand. Would recommend any day.
Hi Team Gro Club,
Thank you for your wonderful feedback! We're so glad to hear that you find the interface intuitive and easy to use. Your recommendation means a lot to us! If you ever have questions or need assistance, don’t hesitate to reach out—we’re always here to help.
Regards,
Thejus
The app is very user-friendly, with highly responsive support that helps configure the app to fit your needs. The team’s assistance is prompt and effective.
We recently began using Delight Chat, and our experience has been exceptional. The platform offers a comprehensive suite of features that we've already started integrating into our operations. From streamlining customer interactions to managing inquiries efficiently, the app’s capabilities have added significant value to our workflow. Additionally, the support team is incredibly responsive and consistently goes above and beyond to assist us whenever needed. We’re confident that Delight Chat will play a key role in enhancing our customer experience and driving overall business growth.
Been using this app for almost a year now.
What I love the most about this app is that it not just serves the purpose but also the backend team provides an amazing customer service. You can always reach out to them with your queries and they will revert with a solution in no time.
Hi Team Bay Window,
Thank you so much for your kind words and for being with us for almost a year! We’re thrilled to hear that our app has been serving its purpose and that our support team has been able to provide you with quick solutions. Your feedback motivates us to keep improving and delivering the best experience possible. If you ever need anything else, feel free to reach out—we’re always here to help!"
Regards,
Thejus