Reviews (158)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.

September 2, 2021

Better than Zendesk and Freshdesk. I've used all those and Delight is more intuitive and simple to use.
Recommended!

Boost™
United States
5 minutes using the app
October 3, 2024

Masumi Mewawalla
India
3 months using the app
DelightChat replied October 28, 2024

Hi Team Masumi Mewawalla,

Thank you for your positive feedback! We’re glad to hear that you had a great experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!

Regards,
Thejus

June 10, 2024

somersault.life
India
About 1 year using the app
DelightChat replied June 14, 2024

Hi Team Somersault.life,

Thank you for your wonderful review! 

Please feel free to reach out to us if you have any questions or need further assistance.

Best regards,
Thejus

June 10, 2024

Style Island
India
Over 1 year using the app
DelightChat replied October 28, 2024

Hi Team Style Island,

Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!

Regards,
Thejus

June 7, 2024

Mojaa Maroc
Morocco
8 days using the app
DelightChat replied June 14, 2024

Hi Team Mojaa Maroc,

Thank you for your fantastic review!

If you have any questions or need further assistance, please feel free to reach out.

Best regards,
Thejus

February 17, 2025

The Mahua Store
India
May 2, 2024

Captain India
India
3 months using the app
DelightChat replied October 28, 2024

Hi Team Captain India,

Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!

Regards,
Thejus

February 5, 2024

Ace Vitals
India
5 days using the app
DelightChat replied March 7, 2024

Hi Team Ace Vitals,

Thank you so much for your incredibly positive feedback! We greatly appreciate your support!

Your feedback truly inspire and motivate us to continue delivering top-notch services. If you have any further suggestions or if there's anything specific you love about the platform, feel free to share.

Regards,
Thejus