Reviews (134)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage multiple communication channels such as emails, WhatsApp, and social media from a single platform. They appreciate its user-friendly interface and the efficiency it brings to operations with features like automation and analytics that enhance marketing campaigns and customer engagement. The app includes a unified inbox, robust automation tools, and supports both marketing and customer support functionalities, which are continually improved based on merchant feedback. Merchants also commend the reliable performance and exceptional support provided by the team, noting quick and effective issue resolution, often within 24 hours, and accessible support through various channels, including WhatsApp groups.

June 10, 2024

Style Island
India
Over 1 year using the app
DelightChat replied October 28, 2024

Hi Team Style Island,

Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!

Regards,
Thejus

June 7, 2024

Mojaa Maroc
Morocco
8 days using the app
DelightChat replied June 14, 2024

Hi Team Mojaa Maroc,

Thank you for your fantastic review!

If you have any questions or need further assistance, please feel free to reach out.

Best regards,
Thejus

May 2, 2024

Captain India
India
3 months using the app
DelightChat replied October 28, 2024

Hi Team Captain India,

Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!

Regards,
Thejus

February 5, 2024

Ace Vitals
India
5 days using the app
DelightChat replied March 7, 2024

Hi Team Ace Vitals,

Thank you so much for your incredibly positive feedback! We greatly appreciate your support!

Your feedback truly inspire and motivate us to continue delivering top-notch services. If you have any further suggestions or if there's anything specific you love about the platform, feel free to share.

Regards,
Thejus