Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for centralizing communication across emails, WhatsApp, and social media, streamlining customer interactions and boosting engagement. Key features include automation, analytics, and deep Shopify integration, enhancing business efficiency and conversions. The user-friendly interface and responsive support team, which resolves issues quickly, are also appreciated. Additionally, a feature request section allows merchants to suggest and vote on new features, demonstrating responsiveness to merchant needs.
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DelightChat has been a game-changer for our store. It's helped boost abandoned cart conversions while also enhancing our quality of customer service. They have a stellar support team that is always a text away and very responsive.
Greetings from DelightChat to our friends in Kuwait! Thank you for your glowing review. We're overjoyed to hear that we've been a game-changer for your store, helping boost your abandoned cart conversions and enhance your customer service.
Your praise for our support team warms our hearts. We're committed to being just a text away for all our users, no matter where they are in the world.
Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.
Baz from Delight Chat used this to help me with questions I asked and resolved them through chat on Delight Chat Support Chat.
It has been my pleasure to interact and work with a mission-driven team as the Wisdom of the Womb's. Thank you for sharing your appreciation, it means a lot to me. I look forward to continue working closely in future as well!
Warm regards,
Baz (Partnerships @DelightChat)
I'm using this app for the last 3 weeks. And it's impeccable before i used some other app that was lacking too much & the customer service was really bad. But since then I used this it made my customer retention like a cakewalk & the support team is very cooperative I thanks all delight chat members who support me a lot but one thing I want to tell delight chat please it's Lil pricey but it's worth it. Specially thanks to Thejus & Baz Chordiya
Hey Owais, it is always a pleasure to be working with you! We will keep your concerns in mind. Thank you for your kind words. We hope to continue delighting you and your customers.
Our experience with the DelightChat team has been amazing. It is the perfect combination of a great product, a very simple and intuitive UI, and outstanding support. Whats even better is that they are constantly seeking to get better and to improve your experience. Kudos to Preetam and the team for such a good product and for being so customer centric. I only see them getting better and better!
Udit and the entire team at Tilfi have been a joy to work with. Thanks to your feedback, we have been able to make DelightChat a customer service helpdesk loved by dozens of brands. Thank you for being part of our journey :)
Preetam,
Co-founder
Communicating with our customers has now been made simple with Delight Chat. Our team was struggling earlier with multiple business numbers causing confusion and having felt a lack of control over client relations with our team, we knew we had to do something about it. Enter - Delight Chat. Delight Chat helped streamline our communications and provide our customers with great service. The Delight Chat team is super responsive and are able to solve issues pretty quickly. If you're trying to provide your customers with great support at a reasonable price, this is a must-have.
Thank you for those kind words Aakash. It's been a delight working with your team, learning from your feedback and iterating on DelightChat's product to make it better.
We're glad you're with us on this journey :)
Preetam,
Co-founder
This App is just amazing, support is awesome - they even added a feature to the app upon request. Preetam and his team are doing a great job. Imho there is no better helpdesk-ticket system for shopify, definitely best value for price and didn't even tried the whatsapp feature.
Hey DerAusleger Team, thank you for such a supportive review! Wishing greater heights for your amazing brand, DerAusleger.
The DelightChat team were super helpful and patient in getting us on-boarded. The app itself has saved us numerous hours in follow-ups and reach outs. It's hard to fault them or their product. Highly recommended.
Thank you for your fantastic review and recommendation! We're thrilled to hear that our team was able to provide a smooth onboarding experience and that DelightChat has been a time-saver for your business.
Your kind words about our product and team are greatly appreciated. We strive to provide top-notch service and a valuable product to all our users.
Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.
Delight Chat has made it so much easier for us to keep track of all our customer communication. My team and I are really enjoying the fact that the app is so simple to use, it has all functionality we need and more. Their support is phenomenal. We are customers for life.
Simonne, it's been a pleasure working with you and the entire team at IntrinsiCurly Me. Your feedback helped us improve our FB Messenger channel and mobile app. We are really thankful and glad that you are part of DelightChat's journey now and beyond :)
Preetam,
Co-founder
I have been testing out DelightChat for the past 3 weeks and so far loving it! Customer support is Top Notch, going over and beyond to assist with any issues. As soon as I downloaded the app and got in touch with them, the support team created a WhatsApp group where I could message the team and they would immediately respond to any queries I had. The interface is very clean and pleasant, nicely designed and organised and for the wide array of features included I feel the price is well worth it. I would highly reccomend this app for anyone looking to centralise facebook, instagram, whatsapp and other social media into 1 place for easy communication with customers.
It's been an absolutely pleasure working with the wonderful team at Fior Hijabs. Thank you for taking out the time to leave your review, it means a lot to us.
Best Regards,
Team DelightChat
Excellent service. Everything went very fast and very well. Very professional and the app is really useful in all ways. I would recommend it to anyone.
We are so happy reading your motivating words, Zhivago Team! Thank you for this review. :)
Wishing the best,
DelightChat