Reviews (158)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.

August 15, 2024

Been using this app for almost a year now.

What I love the most about this app is that it not just serves the purpose but also the backend team provides an amazing customer service. You can always reach out to them with your queries and they will revert with a solution in no time.

Bay Window
India
About 1 year using the app
DelightChat replied October 18, 2024

Hi Team Bay Window,

Thank you so much for your kind words and for being with us for almost a year! We’re thrilled to hear that our app has been serving its purpose and that ...

August 23, 2024

We have been using the app for more than 2 years. The experience has been nothing short of excellent!

The platform is user-friendly, making it easy to create and send emails. What stands out the most is the excellent customer support—anytime I've had a question or needed help, the team has been prompt and helpful.

DelightChat has become an essential tool for my day to day office work and I highly ...

Hardrock4x4
United States
Over 2 years using the app
DelightChat replied October 18, 2024

Hi Team Hardrock4X4,

Thank you so much for your fantastic feedback and for being with us for over two years! We’re thrilled to hear that you’ve had an excellent experience ...

August 14, 2024

We've been using Delightchat for about two years now, for all our communications starting with customer service and we needed a super efficient manager and this one has proven to be up to the task in terms of functionality and prompt response from the team in case of difficulties (Priya and Balaji in our case and thanks!)

Stessil
United Kingdom
Over 1 year using the app
DelightChat replied October 18, 2024

Hi Team Stessil,

Thank you so much for your continued trust in DelightChat over the past two years! We're delighted to hear that our platform has met your needs for efficient ...

August 24, 2024

Great app, we have been using dialogue for about a year now and it really helped us streamline our support channels. Also, whatsapp marketing has a really good ROI.

Plebs en Snobs
Netherlands
About 1 year using the app
DelightChat replied October 18, 2024

Hi Team Plebs en Snobs,

Thank you for your positive feedback! We’re thrilled to hear that DelightChat has helped streamline your support channels and that you're seeing great ...

August 22, 2024

Have been using DC for sometimes now, very easy to use platform. Great customer support and very competative pricing. Would recommend DC over other platform.

Ganga Fashions
India
10 months using the app
DelightChat replied October 18, 2024

Hi Team Ganga Fashions,

Thank you for your kind words! We’re so glad to hear that you find DelightChat easy to use and that our customer support and pricing have met your ...

June 13, 2024

We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.

Kadam Haat
India
Almost 2 years using the app
DelightChat replied October 21, 2024

Hi Team Kadam Haat,

Thank you for your fantastic feedback! We’re thrilled to hear that you’ve been using DelightChat for over two years and that our powerful features, ...

March 19, 2024

Delightful experience with team DelightChat! We have been using DelightChat for over 2 years now and no other tool comes close to the being one stop solution for all our customer communication needs. It not only integrates with all social channels but also allows you to respond to DM’s and comments from Instagram and Facebook (be it from ads or organic). The WhatsApp integration is deep, we were ...

Aegte Lifescience
India
About 2 years using the app
DelightChat replied March 21, 2024

Hi Dhiren,

Thank you so much for your wonderful review! We're thrilled to hear that you've had a delightful experience with Team DelightChat over the past 2 years.

It's ...

April 17, 2024

Been using DelightChat for almost a year now, and we can completely assure you this is the best app out there. Their pricing is so reasonable and no other competitor could match it. If you are a Startup, delight chat will solve your problem from WhatsApp marketing to HelpDesk. Their Support is immaculate have used other apps as well and no one can come close to their support. You don't have to ...

Waywen
India
Over 2 years using the app
DelightChat replied April 25, 2024

Hi Team Waywen,

Thank you for your glowing review! We're thrilled to hear that DelightChat has been such a valuable asset to your business for almost a year now. It's ...

March 6, 2024

DelightChat has been very essential for us at VS Mani & Co.
We utilize the platform tremendously for our customer service automation and responses. Further it provides a very well detailed out segmentation option for targeted marketing through Whats App.
We're quite happy with the platform and looking forward to more features being added.

VS Mani & Co.
India
Almost 2 years using the app
DelightChat replied March 11, 2024

Hi Team VS Mani,

Thank you for your fantastic review! We're thrilled to hear that DelightChat has been such an essential tool for VS Mani & Co. It's great to know that you're ...

June 11, 2024

Been using DelightChat for quite sometime.

I think what really shines out is the RESPONSE Speed of the team.

Believe it or not, changes and help from the customer service is like really really fast.

You have question? Bang! Answered in 10min.

So far so good. Keep it up

Jolicare MY
Malaysia
About 2 years using the app
DelightChat replied October 21, 2024

Hi Team Jolicare MY,

Thank you for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with DelightChat and that our team's response ...