Reviews (158)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.

September 26, 2024

La mejor aplicación en términos de precio/beneficio, y probé varias antes. Fácil de instalar, ágil, sencilla y con excelente disponibilidad. El equipo de soporte es amable, atento y te ayuda a conseguir el máximo valor de la plataforma. La integración con shopify es excelente, y las APIs de Delight permiten conversar con flow, lo que es increíble, no tiene limites.

Diabola Store
Peru
8 months using the app
August 22, 2024

DelightChat's Business API is outstanding! It offers seamless integration, robust features, and exceptional support. The ease of setup and efficiency it brings to customer interactions is impressive. For top-tier performance and reliability, DelightChat’s API is unbeatable!

Perfect Computer Agencies
India
10 days using the app
DelightChat replied October 21, 2024

Hi Team Perfect Computer Agencies,

Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying the WhatsApp Business API on DelightChat and that its seamless integration and robust features are enhancing your customer interactions. It’s great to know that the ease of setup and our support have met your expectations. We truly appreciate your kind words, and if you ever need further assistance, we’re always here to help!

Regards,
Thejus

June 11, 2024

Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.

MITCHA
Egypt
Almost 2 years using the app
DelightChat replied June 14, 2024

Hi Team MITCHA,

Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes.

If you have any more questions or need further assistance, please feel free to reach out.

Best regards,
Thejus

July 5, 2024

Love the app. I have been using this for multiple brands for years, and I am impressed with their customer support, which resolves any queries within hours.

Baatu
India
About 1 month using the app
DelightChat replied October 21, 2024

Hi Team Baatu,

Thank you for your wonderful feedback! We’re delighted to hear that you love the app and have been using it for multiple brands over the years. It’s great to know that our customer support has consistently met your needs and resolved your queries promptly. Your continued trust in us means a lot! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!

Regards,
Thejus

May 15, 2024

DelightChat makes WhatsApp marketing & customer support a breeze for small businesses, even for non-techies. Plus, their support is fantastic!

Crystal Abaya Studio
United Arab Emirates
6 months using the app
DelightChat replied June 7, 2024

Hi Team Crystal Abaya Studio,

Thank you for your wonderful review! We’re thrilled to hear that DelightChat has made WhatsApp Marketing and Customer Support easy for your Business. It's great to know that you find our platform extremely user-friendly.

We’re also delighted to hear your positive feedback about our Support Team. If you ever need any assistance or have further feedback, please don't hesitate to reach out.

Best regards,
Thejus

Edited July 15, 2024

Delightchat exceeded expectations! The team was incredibly quick and helpful, providing outstanding support. The API platform is super easy to work with, making integration a breeze. Don't think twice, much recommended.

TRAPIN
India
17 days using the app
DelightChat replied October 21, 2024

Hi Team TRAPIN,

Thank you so much for your fantastic feedback! We’re thrilled to hear that DelightChat exceeded your expectations and that our team provided quick and helpful support. It’s great to know that you found our API platform easy to work with and that integration was a breeze for you. Your high recommendation means a lot to us! If you ever need anything else, feel free to reach out—we're always here to assist.

Regards,
Thejus

May 18, 2024

DelightChat is a very useful tool for Live chat and WhatsApp chat.

Great experience.

Fabcurate
India
Almost 2 years using the app
DelightChat replied June 7, 2024

Hi Team Fabcurate,

Thank you for your review! We’re glad to hear that you find DelightChat to be a very useful tool for Live Chat and WhatsApp Chat. We're delighted that you've had a great experience with our platform.

If you ever have any questions or need further assistance, please feel free to reach out.

Best regards,
Thejus

July 12, 2024

We tried different solutions for WhatsApp Marketing and found Delight Chat to have a fair offering for its valued features. The Delight Chat team is very prompt and supportive.

The Banyan Tee
India
2 months using the app
DelightChat replied October 21, 2024

Hi Team The Banyan Tee,

Thank you for your positive feedback! We’re thrilled to hear that you found DelightChat to be a great solution for WhatsApp marketing and that our features meet your needs. Our team is dedicated to providing prompt and supportive service, and we appreciate your recognition of their efforts. If you have any questions or need further assistance, don’t hesitate to reach out—we're here to help!

Regards,
Thejus

June 5, 2024

Amazing Support Team.
Easy application.
Good videos on you tube.
Humble owners.

Studio J Shop
Singapore
6 months using the app
DelightChat replied October 21, 2024

Hi team Studio J Shop,

Thank you for your fantastic feedback! We’re delighted to hear that you’re enjoying our support team, finding the application easy to use, and finding our YouTube videos helpful. Your kind words about our team mean a lot to us. If you ever need assistance or have questions, don’t hesitate to reach out—we’re here to help!

Regards,
Thejus

June 13, 2024

seamlessly helps us do customer care and customer whatsapp outbound on one platform. i am a satisfied customer.

Gully Labs
India
2 months using the app
DelightChat replied October 21, 2024

Hi Team Gully Labs,

Thank you for your wonderful feedback! We’re glad to hear that DelightChat is helping you seamlessly manage customer care and WhatsApp outbound communications on one platform. Your satisfaction is our top priority, and we appreciate your support! If you have any questions or need further assistance, feel free to reach out—we're always here to help!

Regards,
Thejus