Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for centralizing communication across emails, WhatsApp, and social media, streamlining customer interactions and boosting engagement. Key features include automation, analytics, and deep Shopify integration, enhancing business efficiency and conversions. The user-friendly interface and responsive support team, which resolves issues quickly, are also appreciated. Additionally, a feature request section allows merchants to suggest and vote on new features, demonstrating responsiveness to merchant needs.
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We have been using the app for more than 2 years. The experience has been nothing short of excellent!
The platform is user-friendly, making it easy to create and send emails. What stands out the most is the excellent customer support—anytime I've had a question or needed help, the team has been prompt and helpful.
DelightChat has become an essential tool for my day to day office work and I highly recommend it to anyone looking for a reliable and feature-rich email provider.
Hi Team Hardrock4X4,
Thank you so much for your fantastic feedback and for being with us for over two years! We’re thrilled to hear that you’ve had an excellent experience with DelightChat, and it’s wonderful to know that our platform has become an essential part of your daily workflow. We’re especially glad that our customer support has been prompt and helpful whenever you’ve needed assistance. Your recommendation means the world to us! If there’s anything else we can do to enhance your experience, don’t hesitate to reach out—we’re always here to help.
Regards,
Thejus
We've been using Delightchat for about two years now, for all our communications starting with customer service and we needed a super efficient manager and this one has proven to be up to the task in terms of functionality and prompt response from the team in case of difficulties (Priya and Balaji in our case and thanks!)
Hi Team Stessil,
Thank you so much for your continued trust in DelightChat over the past two years! We're delighted to hear that our platform has met your needs for efficient communication and customer service management. Priya and Balaji will be thrilled to receive your kind mention—they take great pride in providing prompt and reliable support. We're always here to ensure you have the best experience possible. If you ever need anything, don't hesitate to reach out!"
Regards,
Thejus
I have been using DelightChat for WhatsApp marketing for a couple of months now and am happy with the experience. The interface is user-friendly and intuitive, making it easy to navigate even without prior training. The onboarding process was smooth, with excellent support from the DelightChat team, who were always just a message away to assist me.
DelightChat is super easy to use and reasonably priced, making it a great addition to my WhatsApp marketing toolkit!
Great experience with Delight Chat app. The support team is really helpful and responsive. They resolve all queries quickly. Really happy to have found them for my whatsapp marketing needs. Highly recommended!
Hi Team Chikan Kalakaari,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with DelightChat and that our support team has been helpful and responsive. It’s wonderful to know we’re meeting your WhatsApp marketing needs. Your recommendation means a lot to us! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help.
Regards,
Thejus
Great app, we have been using dialogue for about a year now and it really helped us streamline our support channels. Also, whatsapp marketing has a really good ROI.
Hi Team Plebs en Snobs,
Thank you for your positive feedback! We’re thrilled to hear that DelightChat has helped streamline your support channels and that you're seeing great ROI with WhatsApp marketing. It’s fantastic to know the app is delivering value for your business. If there’s anything else we can assist you with to further enhance your experience, feel free to reach out—we’re always here to help!
Regards,
Thejus
Have been using DC for sometimes now, very easy to use platform. Great customer support and very competative pricing. Would recommend DC over other platform.
Hi Team Ganga Fashions,
Thank you for your kind words! We’re so glad to hear that you find DelightChat easy to use and that our customer support and pricing have met your expectations. Your recommendation means a lot to us! If you ever need anything or have more feedback to share, don’t hesitate to reach out—we’re always here to assist.
Regards,
Thejus
DelightChat is central to our marketing and retention flows. The support team is prompt and helpful.
It's been a month of using the platform. I'm a noob when it comes to tech. Their support team has been prompt, patient, and exceptional. I was in two minds before signing up but now it seems unlikely that I'll ever think of shifting.
Hi Team Mysfits,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a positive experience with the platform. Our support team takes pride in being prompt and patient, and they’ll be glad to know they've helped make your transition smooth. We're so happy to have earned your trust, and we look forward to continuing to support you. If you ever need anything, don’t hesitate to reach out—we’re always here to help!
Regards,
Thejus
Hi DelightChat Team,
We’ve been using delight chat for customer support, and overall, the experience has been fantastic! Your service and support are excellent, though we feel a few updates could make the software even better.
Hi Team Kidulan,
Thank you so much for your kind words and for choosing DelightChat for your customer support needs. We’re thrilled to hear that your experience has been fantastic and that our service and support have met your expectations. We’re always looking for ways to improve, so please feel free to share any specific updates or features you’d like to see—we’d love to hear your ideas! Thanks again for your feedback and support!
Regards,
Thejus
This app is easy to use and their team makes whatsapp group where they solve all your doubts. Thankyou
Hi Team SAMA by Rakhi,
Thank you for your kind feedback! We’re delighted to hear that you find the app easy to use and that our WhatsApp Support Group has been helpful in resolving your doubts. We're always here to ensure you have the best experience possible. If you ever need further assistance, feel free to reach out!
Regards,
Thejus