Reviews (158)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.

November 21, 2024

One of the best, simple & trustworthy app for your customer queries & whatsapp marketing. No fuss, simple & easy to use tools for your team. Their support team is very responsive & solves your doubts quickly. Go for it.

Odd Giraffe
India
Over 1 year using the app
DelightChat replied December 13, 2024

Hi Team Odd Giraffe,

Thank you so much for your kind words! We’re thrilled to hear that you find DelightChat simple, trustworthy, and easy to use for both customer queries ...

November 6, 2024

We've been using this app for 2 stores for many years now. Support is excellent, very well featured for the price. All channels including social comments.

iKegger Australia
Australia
About 3 years using the app
DelightChat replied December 13, 2024

Hi Team iKegger,

Thank you for your continued trust and support over the years! We're thrilled to hear that DelightChat has been a valuable solution for both your stores and ...

November 29, 2024

DelightChat has been an indispensable tool for managing our communication channels for the past couple of years. Its user-friendly interface and marketing features have made handling customer interactions a breeze. From streamlining inquiries across platforms to ensuring every message is addressed promptly, the app has consistently delivered exceptional performance.

Apart from that, they have an ...

AllThatGrows
India
Over 2 years using the app
DelightChat replied December 13, 2024

Hi Team AllThatGrows,

Thank you so much for your kind and detailed feedback! We’re thrilled to hear that DelightChat has become an indispensable tool for managing your ...

November 7, 2024

The user-friendly interface makes it easy to manage campaigns, and the automation tools save us so much time. Their customer support is responsive and helpful, ensuring we get the most out of the platform. We've seen a noticeable increase in engagement and conversions since using DelightChat.

akiiko
India
2 months using the app
DelightChat replied December 13, 2024

Hi Team Akiiko,

Thank you for your wonderful feedback! We're thrilled to hear that DelightChat's user-friendly interface and automation tools have made managing campaigns ...

October 29, 2024

We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business

King of Salads
India
5 months using the app
DelightChat replied December 13, 2024

Hi Team King of Salads,

Thank you for sharing your experience! We're delighted to hear that your journey with DelightChat has been smooth so far and that our team has been ...

November 12, 2024

The app is very user-friendly, with highly responsive support that helps configure the app to fit your needs. The team’s assistance is prompt and effective.

Rönner
United States
5 months using the app
DelightChat replied December 13, 2024

Hi Team Rönner,

Thank you for your kind words! We're delighted to hear that you find DelightChat user-friendly and that our support team has been able to assist you ...

November 12, 2024

We recently began using Delight Chat, and our experience has been exceptional. The platform offers a comprehensive suite of features that we've already started integrating into our operations. From streamlining customer interactions to managing inquiries efficiently, the app’s capabilities have added significant value to our workflow. Additionally, the support team is incredibly responsive and ...

Kuuraii
India
3 months using the app
DelightChat replied December 13, 2024

Hi Team Kuuraii,

Thank you so much for your detailed and encouraging feedback! We’re thrilled to hear that DelightChat has added significant value to your workflow by ...

January 23, 2025

Great Product and amazing support team

Faun Walk
India
6 months using the app
October 18, 2024

I've been using this app to centralize and manage my emails, WhatsApp, and social media, and it’s an absolute game changer! The interface is incredibly intuitive and easy to use, making it seamless to switch between different communication channels. It saves me so much time and hassle by keeping everything in one place.

A special shoutout to the support team – they are truly exceptional! Anytime ...

CENTRO MÉTODO GREZ
Chile
12 months using the app
DelightChat replied October 21, 2024

Hi Team CENTRO MÉTODO GREZ,

Thank you so much for your amazing feedback! We’re thrilled to hear that DelightChat has been a game changer for centralizing and managing your ...

November 13, 2024

I have been using DelightChat for WhatsApp marketing for a couple of months now and am happy with the experience. The interface is user-friendly and intuitive, making it easy to navigate even without prior training. The onboarding process was smooth, with excellent support from the DelightChat team, who were always just a message away to assist me.
DelightChat is super easy to use and reasonably ...

Angadi of Spices
India
About 2 months using the app
DelightChat replied December 13, 2024

Hi Team Angadi of Spices,

Thank you for your fantastic feedback! We’re so glad to hear that your experience with DelightChat has been smooth and enjoyable. It’s great that ...