Reviews (127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining customer communications across multiple channels, including WhatsApp, email, and social media. Its unified inbox and automation features, such as automated replies and campaign management, are particularly praised. The integration with Shopify and the responsive support team, which quickly addresses inquiries and implements feature requests, also add to its appeal. Merchants find it a valuable asset for enhancing customer engagement and marketing efforts.
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The platform is user-friendly, allowing us to efficiently manage customer interactions and streamline communications.
Love the app. I have been using this for multiple brands for years, and I am impressed with their customer support, which resolves any queries within hours.
DelightChat's Business API is outstanding! It offers seamless integration, robust features, and exceptional support. The ease of setup and efficiency it brings to customer interactions is impressive. For top-tier performance and reliability, DelightChat’s API is unbeatable!
We have been using it from the beginning, very useful, and the team is great. It has also evolved with many new features since we started.
Thank you for your great effort.
Hi Team Hatchill,
Thank you for your wonderful review! We're thrilled to hear that you've been with us since the beginning and have found DelightChat to be very useful. It's fantastic to know that you appreciate our Team and the effort we put into continuously evolving and adding new features to the platform.
Your support means a lot to us, and we're here to assist you every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
Thejus
Delightchat exceeded expectations! The team was incredibly quick and helpful, providing outstanding support. The API platform is super easy to work with, making integration a breeze. Don't think twice, much recommended.
We tried different solutions for WhatsApp Marketing and found Delight Chat to have a fair offering for its valued features. The Delight Chat team is very prompt and supportive.
Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.
Hi Team MITCHA,
Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes.
If you have any more questions or need further assistance, please feel free to reach out.
Best regards,
Thejus
Delight Chat has not only played a huge role in our retention success story but also made it very easy for our internal team to organise our every growing consumers.
Hi Team SF HealthTech,
Thank you for your fantastic review! We're thrilled to hear that DelightChat has played a significant role in your retention success and made it easy for your internal team to organize your growing consumer base.
We appreciate your kind words and are here to support you as you continue to grow. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
Thejus
DC's WhatsApp Marketing + API is a game-changer! It's incredibly user-friendly, even for non-techies like me. The features are powerful, with automation and analytics making campaigns a breeze. I've never experienced downtime, and their customer support is top-notch.
One standout feature is their app's feature request section, which allows users to suggest and vote on new features. This level of customer engagement shows they truly care about improving their product based on user feedback.
Highly recommend DC for anyone serious about WhatsApp marketing!
Hi Team KOOKNN,
Thank you so much for your fantastic review! We’re thrilled to hear that you find DelightChat's features to be exceptional and user-friendly. It's great to know that DelightChat's features are making your campaigns effortless.
We’re especially glad to hear your positive feedback about our Customer Support and the app's Feature Request section. Engaging with our users and improving based on their feedback is very important to us.
Thank you for recommending DelightChat for WhatsApp marketing. If you ever have any questions or additional feedback, please don’t hesitate to reach out.
Best regards,
Thejus
La mejor aplicación en términos de precio/beneficio, y probé varias antes. Fácil de instalar, ágil, sencilla y con excelente disponibilidad. El equipo de soporte es amable, atento y te ayuda a conseguir el máximo valor de la plataforma. La integración con shopify es excelente, y las APIs de Delight permiten conversar con flow, lo que es increíble, no tiene limites.