Reviews (158)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.

December 7, 2024

We are connected with delightchat from last several months and i think it's much more comfortable and easy to way make a connection with your clients

La Brocante
United Arab Emirates
4 months using the app
October 23, 2024

Great interface and simple to understand. Would recommend any day.

Gro Club
India
Over 2 years using the app
DelightChat replied October 28, 2024

Hi Team Gro Club,

Thank you for your wonderful feedback! We're so glad to hear that you find the interface intuitive and easy to use. Your recommendation means a lot to us! If you ever have questions or need assistance, don’t hesitate to reach out—we’re always here to help.

Regards,
Thejus

October 16, 2024

great product! effectively helps us market to and communicate with our audiences efficiently

FAE BEAUTY
India
About 2 years using the app
DelightChat replied October 21, 2024

Hi Team FAE BEAUTY,

Thank you for your wonderful feedback! We’re delighted to hear that DelightChat is helping you market to and communicate with your audiences efficiently. If there’s anything else we can do to enhance your experience, feel free to reach out—we’re always here to assist!

Regards,
Thejus

November 8, 2024

DelightChat is central to our marketing and retention flows. The support team is prompt and helpful.

Binks
India
About 1 year using the app
DelightChat replied December 13, 2024

Hi Team Binks,

Thank you for sharing your experience! We're thrilled to be at the heart of your marketing and retention flows. It’s great to hear that our support team has been prompt and helpful—your success is always our priority!

Regards,
Thejus

October 16, 2024

Great experience with Delight Chat app. The support team is really helpful and responsive. They resolve all queries quickly. Really happy to have found them for my whatsapp marketing needs. Highly recommended!

Chikan Kalakaari
India
About 1 month using the app
DelightChat replied October 21, 2024

Hi Team Chikan Kalakaari,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with DelightChat and that our support team has been helpful and responsive. It’s wonderful to know we’re meeting your WhatsApp marketing needs. Your recommendation means a lot to us! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help.

Regards,
Thejus

January 13, 2025

Great support team with prompt responses in solving issues.

CozyFab
India
About 2 months using the app
November 21, 2024

Love it

Homemonde
India
10 months using the app
DelightChat replied December 13, 2024

Hi Team Homemonde,

Thank you so much! We’re thrilled you love it! If you need any assistance, we’re always here to help

Regards,
Thejus

October 9, 2024

Hi DelightChat Team,

We’ve been using delight chat for customer support, and overall, the experience has been fantastic! Your service and support are excellent, though we feel a few updates could make the software even better.

Kidulan
India
3 months using the app
DelightChat replied October 28, 2024

Hi Team Kidulan,

Thank you so much for your kind words and for choosing DelightChat for your customer support needs. We’re thrilled to hear that your experience has been fantastic and that our service and support have met your expectations. We’re always looking for ways to improve, so please feel free to share any specific updates or features you’d like to see—we’d love to hear your ideas! Thanks again for your feedback and support!

Regards,
Thejus

November 7, 2024

Great app for whatsapp marketing

Lattooland
India
3 months using the app
DelightChat replied December 13, 2024

Hi team Lattooland,

Thank you for your kind words! We're glad you're enjoying DelightChat for WhatsApp marketing. If you ever need assistance or want to explore more features, we're always here to help!

Regards,
Thejus

November 16, 2024

Great app, Great support!

Tufanlar Kuyumculuk
Türkiye
8 months using the app
DelightChat replied December 13, 2024

Hi Team Tufanlar Kuyumculuk,

Thank you for the great feedback! We’re thrilled you’re happy with the app and our support. We’re always here to help you succeed!

Regards,
Thejus