Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.
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App is very good, can see customer history and chat is supportive. Highly Recommend this app for whatsapp
Hi Aparna, thank you for placing your trust in DelightChat. We look forward to serving you and the EltheCook team better in the future!
DelightChat has transformed our customer support with its unified inbox, powerful automation, and seamless collaboration features. The platform's analytics provide valuable insights, while the exceptional support from the team ensures a smooth experience. A must-have for businesses aiming to elevate their customer support game.
Hi Team Med7,
Thank you so much for your glowing review! We're thrilled to hear that DelightChat has had such a positive impact on your customer support operations. It's fantastic to know that you find our unified inbox,
automations, and seamless collaboration features to be transformative.
We're also pleased that our platform's analytics have provided valuable insights for your business. Additionally, we greatly appreciate your kind words about our exceptional support team. Ensuring a smooth experience for our users is our utmost priority, and we're delighted that we've been able to meet your expectations.
Thank you for championing DelightChat as a must-have for businesses looking to enhance their customer support. Your endorsement means a lot to us! If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help.
Regards,
Thejus
Excellent platform if you are looking to have all your customer communications in one place - works great with whatsapp, FB, instagram DM, emails etc., Set up and integration is so simple and support team is very helpful.
Thank you Delicut team, it means a lot to us.
We look forward to serving you even better and watching you grow.
Cheers!
Devina (Product @DelightChat)
One of the best customer support apps I have ever found. They are upgrading their system frequently and their team is quick in response. Would definitely recommend this app to any business who is looking for helpdesk solution
We're so happy to support the growth of studiobytcs.com. Thank you placing your trust in us and for sharing the review. Upwards and onwards :)
Cheers,
Devina (Product Manager @DelightChat)
Best app for managing all my business chats and order automations of my shopify orders. Customer support for this app is really helpful so that I dont face any issue while using the app.
Hi Team Fitspace,
Thank you for your fantastic feedback! We’re thrilled to hear that our app is the best solution for managing your business chats and automating your Shopify orders. It's great to know that our customer support team has been helpful in ensuring a smooth experience for you. If you ever need assistance or have any questions, don’t hesitate to reach out—we're always here to help!
Regards,
Thejus
Delight Chat has been a great app for us. All our customer support is now in one place and further more all our WhatsApp automations are taken care of. The team is extremely good and the support we received was excellent.
Thank you so much for your encouraging words Inderbir! We hope to continue adding value to your team.
Tried and tested 10+ Omni channel marketing apps. Delight Chat is the Final Stop. Truly well thought out and well built app for brands to grow.
Highly Recommended.
Thank you immensely for your glowing review and recommendation! We are overjoyed to hear that DelightChat is your final stop, and it’s heartwarming to know you find our app to be well-constructed and considerate for brands aiming to grow.
Your positive feedback fuels our commitment to continuous improvement and excellence. If there’s ever anything more we can assist you with or any enhancements you’d like to see, please feel free to drop us a line. We're here to ensure your experience remains delightful!
WOW - Delight chat has changed our lives! Better sales person management, been able to make better decisions based on performance metrics, a one-stop solution to all our merchant communication needs - we've replaced Slack with DC entirely! My entire team doesn't need to play chinese whispers anymore and everyone has visibility from the time of query to post-sales to subsequent orders - MUST HAVE APP for all Shopify merchants! GREAT SERVICE TOO - they helped me sort out some backend issues with Meta that we couldn't fix for a year. I CANNOT IT RECOMMEND ENOUGH. Worth every penny with broadcasts, tagging, etc - super app and super team. Special mention to Thejus who is a calm, patient solutions EXPERT. Also to Vasudev for great post-onboarding service.
Dear Atikaa,
Wow! We are absolutely thrilled to read your glowing review of DelightChat. Your words have truly made our day, and we couldn't be happier to hear about the positive impact DelightChat has had on your business.
It's fantastic to know that DelightChat has become an indispensable tool for your Shopify store. From improved salesperson management to data-driven decision-making and streamlined communication, it's clear that DelightChat has revolutionized the way you do business. We're especially thrilled to hear that you've replaced Slack with DelightChat entirely - that's quite an endorsement!
We're also delighted to hear that our team was able to assist you in resolving those long-standing backend issues with Meta. Providing top-notch service and support is a top priority for us, and it's wonderful to see our team members, like Thejus and Vasudev, receiving special mentions for their expertise and dedication.
Your recommendation means the world to us, and we truly appreciate your trust in DelightChat. We will continue to work hard to ensure that our app meets and exceeds your expectations, and we're excited to be a part of your journey as a Shopify merchant.
Thank you once again for your kind words and for choosing DelightChat. If you ever have any questions, suggestions, or need further assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Baz
I've been using this for three months and it is excellent to manage customer emails. It keeps all correspondence together, integrates seamlessly with gmail, Shopify, facebook. A great user-defined tag management environment that is also colour coded, clear intuitive screen, customer Shopify data shown and fully accessible right there on the screen. Very handy and definitely increases my customer service.
Hi Murray, it's been such a pleasure collaborating with you and your beautiful brand 'Charley Boutique'.
Thank you for your kind words, and look forward to delighting you even more in the future!
Tool is perfect but beyond that support level is incredible. Highly recommend...
Hi Omer,
Thank you so much for your wonderful 5-star review! We're delighted to know that you find our tool perfect and are especially pleased with the level of support we provide.
Your recommendation means a lot to us, and we're committed to maintaining this standard of excellence for our users in Azerbaijan and beyond. It's our top priority to ensure that you have the best experience with DelightChat.
Thank you for choosing us, and we look forward to continuing to support your business needs.
- Thejus
DelightChat