Reviews (147)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for integrating multiple communication channels like WhatsApp, email, and social media into one platform, boosting efficiency and customer interaction. They value its user-friendly interface, automation, analytics, and social media comment management for enhancing engagement and conversions. The app is also noted for its reliable performance and quick, effective customer support, making it a vital tool for effective communication and marketing.

January 12, 2023

Great app, really has helped us streamline communication with our customers. A must have for shopify stores. The support of this app is second to none!

minzo-jp
United Kingdom
About 1 month using the app
December 26, 2022

Probably the best app we have installed so far! We have been using it for a while now and the integration with WhatsApp/Facebook really has been a game changer for our customer service needs. Support has been very responsive and helpful. An absolute steal at that price!

Nakano Knives
United Kingdom
12 days using the app
DelightChat replied August 3, 2023

We're thrilled to hear that DelightChat is the best app you've installed so far. It's fantastic to know that our integration with WhatsApp and Facebook has been a game changer for your customer service needs.

Your kind words about our support team and pricing are greatly appreciated. We strive to provide top-notch service at a value-for-money price.

Thank you for choosing DelightChat. We're here for you if you need anything or have any suggestions.

April 22, 2022

I really really love the App. It has everything I was looking for and more. The platform is clean, organized and easy to use. The support team is very helpful, they created a WhatsApp Group after our demo and are always there to help us right away. I highly recommend this app!

Shop Curls
Kuwait
8 days using the app
DelightChat replied May 31, 2022

Your review made us the happiest, Badriya! Thank you! It is amazing to work with the Shop Curls Team, as always. Onwards and upwards! :)

February 5, 2022

5/5 product and customer support. Does everything we would expect out of a CS tool at a sensible pricing. There's probably some room for improvement in the UI of the iOS app.

Skillmatics World
United States
5 days using the app
DelightChat replied February 8, 2022

Thank you Skillmatics team for your kind words and for sharing the feedback. We have noted your feedback and will keep you posted.

Thanks,
Team DelightChat

May 16, 2022

Preetam was very helpful in explaining the different problems that i was facing and always got back to me very quickly. Very friendly and very patient in explaining the details that needed to be done.

Nesuto Singapore
Singapore
4 days using the app
DelightChat replied May 31, 2022

We really appreciate your kind words, Pei! Thank you. Hoping you achieve greater heights for Nesuto Singapore! Cheers.

January 1, 2022

Perhaps the best onboarding I have experienced so far, this is one product that is truly built customer first. App is so far working well for our needs.

Skillmatics
United States
1 day using the app
DelightChat replied January 11, 2022

Thank you Skillmatics team for your kind words! We couldn't have asked a better way to kickstart the new year :)
We will strive to continuously deliver delight to you and watch you grow.

Regards,
DelightChat team

September 2, 2021

Better than Zendesk and Freshdesk. I've used all those and Delight is more intuitive and simple to use.
Recommended!

Boost™
United States
5 minutes using the app
June 10, 2024

somersault.life
India
About 1 year using the app
DelightChat replied June 14, 2024

Hi Team Somersault.life,

Thank you for your wonderful review! 

Please feel free to reach out to us if you have any questions or need further assistance.

Best regards,
Thejus

June 7, 2024

Mojaa Maroc
Morocco
8 days using the app
DelightChat replied June 14, 2024

Hi Team Mojaa Maroc,

Thank you for your fantastic review!

If you have any questions or need further assistance, please feel free to reach out.

Best regards,
Thejus

February 5, 2024

Ace Vitals
India
5 days using the app
DelightChat replied March 7, 2024

Hi Team Ace Vitals,

Thank you so much for your incredibly positive feedback! We greatly appreciate your support!

Your feedback truly inspire and motivate us to continue delivering top-notch services. If you have any further suggestions or if there's anything specific you love about the platform, feel free to share.

Regards,
Thejus