Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.
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There is only an android app so I cannot review that. There are some bugs. I tried connecting social media channels and it says they've successfully connected. However, when I sent a test message to our IG account it did not come through the DelightChat dashboard. The app has great potential and I cannot wait for the IOS app.
Hi Soeur Co team, this is Preetam co-founder at DelightChat. Please accept my sincerest apologies for the trouble you faced.
I have replied to your email so that we can get on a call and resolve the problem where you are unable to access the app dashboard. I assure you, we will do everything to ensure you have a smooth experience from now on.
As for an app for Apple products, our iOS mobile app is releasing in the next 1 week. We will include you in the early access so that you can use DelightChat from the convenience of your phone.
I'll wait for your reply on the email.
Kind regards,
Preetam
Hi Team Masumi Mewawalla,
Thank you for your positive feedback! We’re glad to hear that you had a great experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!
Regards,
Thejus
Hi Team Style Island,
Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!
Regards,
Thejus
Hi Team Captain India,
Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can!
Regards,
Thejus