Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for centralizing communication across emails, WhatsApp, and social media, streamlining customer interactions and boosting engagement. Key features include automation, analytics, and deep Shopify integration, enhancing business efficiency and conversions. The user-friendly interface and responsive support team, which resolves issues quickly, are also appreciated. Additionally, a feature request section allows merchants to suggest and vote on new features, demonstrating responsiveness to merchant needs.
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We've been using Delightchat for about two years now, for all our communications starting with customer service and we needed a super efficient manager and this one has proven to be up to the task in terms of functionality and prompt response from the team in case of difficulties (Priya and Balaji in our case and thanks!)
Hi Team Stessil,
Thank you so much for your continued trust in DelightChat over the past two years! We're delighted to hear that our platform has met your needs for efficient communication and customer service management. Priya and Balaji will be thrilled to receive your kind mention—they take great pride in providing prompt and reliable support. We're always here to ensure you have the best experience possible. If you ever need anything, don't hesitate to reach out!"
Regards,
Thejus
Great experience with Delight Chat app. The support team is really helpful and responsive. They resolve all queries quickly. Really happy to have found them for my whatsapp marketing needs. Highly recommended!
Hi Team Chikan Kalakaari,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with DelightChat and that our support team has been helpful and responsive. It’s wonderful to know we’re meeting your WhatsApp marketing needs. Your recommendation means a lot to us! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help.
Regards,
Thejus
Great app, we have been using dialogue for about a year now and it really helped us streamline our support channels. Also, whatsapp marketing has a really good ROI.
Hi Team Plebs en Snobs,
Thank you for your positive feedback! We’re thrilled to hear that DelightChat has helped streamline your support channels and that you're seeing great ROI with WhatsApp marketing. It’s fantastic to know the app is delivering value for your business. If there’s anything else we can assist you with to further enhance your experience, feel free to reach out—we’re always here to help!
Regards,
Thejus
Have been using DC for sometimes now, very easy to use platform. Great customer support and very competative pricing. Would recommend DC over other platform.
Hi Team Ganga Fashions,
Thank you for your kind words! We’re so glad to hear that you find DelightChat easy to use and that our customer support and pricing have met your expectations. Your recommendation means a lot to us! If you ever need anything or have more feedback to share, don’t hesitate to reach out—we’re always here to assist.
Regards,
Thejus
DelightChat is central to our marketing and retention flows. The support team is prompt and helpful.
It's been a month of using the platform. I'm a noob when it comes to tech. Their support team has been prompt, patient, and exceptional. I was in two minds before signing up but now it seems unlikely that I'll ever think of shifting.
Hi Team Mysfits,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a positive experience with the platform. Our support team takes pride in being prompt and patient, and they’ll be glad to know they've helped make your transition smooth. We're so happy to have earned your trust, and we look forward to continuing to support you. If you ever need anything, don’t hesitate to reach out—we’re always here to help!
Regards,
Thejus
This app is easy to use and their team makes whatsapp group where they solve all your doubts. Thankyou
Hi Team SAMA by Rakhi,
Thank you for your kind feedback! We’re delighted to hear that you find the app easy to use and that our WhatsApp Support Group has been helpful in resolving your doubts. We're always here to ensure you have the best experience possible. If you ever need further assistance, feel free to reach out!
Regards,
Thejus
Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.
Hi Team Guantanamera,
Thank you for your detailed feedback! We’re glad to hear that our customer service, especially Priya, was able to assist you in resolving the issue with broadcasts and automations quickly. We appreciate your understanding regarding the Meta-related bug and are happy to know you find the app useful with great features. Your recognition of our ongoing development efforts means a lot to us, and we’re committed to enhancing the platform further. If you have any more questions or need assistance, feel free to reach out—we’re always here to help!
Regards,
Thejus
The platform is user-friendly, allowing us to efficiently manage customer interactions and streamline communications.
Hi Team S Studio Online,
Thank you for your great feedback! We’re so glad to hear that you find the platform user-friendly and that it’s helping you efficiently manage customer interactions and streamline communications. If you ever need any further assistance, feel free to reach out—we’re always here to help!
Regards,
Thejus
Great app for whatsapp marketing