Reviews (158)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.

January 21, 2025

for me feels good and all inboxes at once to chat and get good business

PINK AND BLUE COSMETICS
India
8 months using the app
November 6, 2024

We've been using this app for 2 stores for many years now. Support is excellent, very well featured for the price. All channels including social comments.

iKegger Australia
Australia
About 3 years using the app
DelightChat replied December 13, 2024

Hi Team iKegger,

Thank you for your continued trust and support over the years! We're thrilled to hear that DelightChat has been a valuable solution for both your stores and that you're enjoying the features across all channels, including social comments. It’s always our goal to provide excellent support and value for the price. We look forward to continuing to support your business!

Regrads,
Thejus

November 7, 2024

The user-friendly interface makes it easy to manage campaigns, and the automation tools save us so much time. Their customer support is responsive and helpful, ensuring we get the most out of the platform. We've seen a noticeable increase in engagement and conversions since using DelightChat.

akiiko
India
2 months using the app
DelightChat replied December 13, 2024

Hi Team Akiiko,

Thank you for your wonderful feedback! We're thrilled to hear that DelightChat's user-friendly interface and automation tools have made managing campaigns easier and saved you valuable time. It’s fantastic to know that you've seen a noticeable increase in engagement and conversions. Our team is always here to ensure you get the most out of the platform—your success is our success!

Regards,
Thejus

October 29, 2024

We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business

King of Salads
India
5 months using the app
DelightChat replied December 13, 2024

Hi Team King of Salads,

Thank you for sharing your experience! We're delighted to hear that your journey with DelightChat has been smooth so far and that our team has been able to assist you whenever needed. It's great to know you're exploring the app's features, and we're confident they'll help you achieve your business goals. We're here to support you every step of the way!

Regards,
Thejus

November 12, 2024

The app is very user-friendly, with highly responsive support that helps configure the app to fit your needs. The team’s assistance is prompt and effective.

Rönner
United States
5 months using the app
DelightChat replied December 13, 2024

Hi Team Rönner,

Thank you for your kind words! We're delighted to hear that you find DelightChat user-friendly and that our support team has been able to assist you effectively. We're always here to ensure the platform fits your needs perfectly. Your success is what drives us!

Regards,
Thejus

November 12, 2024

We recently began using Delight Chat, and our experience has been exceptional. The platform offers a comprehensive suite of features that we've already started integrating into our operations. From streamlining customer interactions to managing inquiries efficiently, the app’s capabilities have added significant value to our workflow. Additionally, the support team is incredibly responsive and consistently goes above and beyond to assist us whenever needed. We’re confident that Delight Chat will play a key role in enhancing our customer experience and driving overall business growth.

Kuuraii
India
3 months using the app
DelightChat replied December 13, 2024

Hi Team Kuuraii,

Thank you so much for your detailed and encouraging feedback! We’re thrilled to hear that DelightChat has added significant value to your workflow by streamlining customer interactions and managing inquiries efficiently. It’s wonderful to know that our comprehensive features and responsive support team have contributed to an exceptional experience for you. We’re excited to continue supporting your growth and helping you enhance customer experience. Your success is our top priority!

Regards,
Thejus

October 18, 2024

I've been using this app to centralize and manage my emails, WhatsApp, and social media, and it’s an absolute game changer! The interface is incredibly intuitive and easy to use, making it seamless to switch between different communication channels. It saves me so much time and hassle by keeping everything in one place.

A special shoutout to the support team – they are truly exceptional! Anytime I've had an issue, they've been quick to respond and resolve it with efficiency and professionalism. It’s rare to find such prompt and reliable support these days.

100% recommended for anyone looking for an all-in-one communication solution!

CENTRO MÉTODO GREZ
Chile
12 months using the app
DelightChat replied October 21, 2024

Hi Team CENTRO MÉTODO GREZ,

Thank you so much for your amazing feedback! We’re thrilled to hear that DelightChat has been a game changer for centralizing and managing your communications across emails, WhatsApp, and social media. It’s wonderful to know that the intuitive interface is helping you save time and streamline your workflow.

We also appreciate your kind words about our support team! They work hard to provide quick and reliable assistance, and they'll be excited to hear your shoutout. Your recommendation means the world to us. If you ever need anything, we’re always here to help!

Regards,
Thejus

January 23, 2025

Great Product and amazing support team

Faun Walk
India
6 months using the app
October 23, 2024

Great interface and simple to understand. Would recommend any day.

Gro Club
India
Over 2 years using the app
DelightChat replied October 28, 2024

Hi Team Gro Club,

Thank you for your wonderful feedback! We're so glad to hear that you find the interface intuitive and easy to use. Your recommendation means a lot to us! If you ever have questions or need assistance, don’t hesitate to reach out—we’re always here to help.

Regards,
Thejus

October 16, 2024

great product! effectively helps us market to and communicate with our audiences efficiently

FAE BEAUTY
India
About 2 years using the app
DelightChat replied October 21, 2024

Hi Team FAE BEAUTY,

Thank you for your wonderful feedback! We’re delighted to hear that DelightChat is helping you market to and communicate with your audiences efficiently. If there’s anything else we can do to enhance your experience, feel free to reach out—we’re always here to assist!

Regards,
Thejus