Reviews (142)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for centralizing communication across emails, WhatsApp, and social media, streamlining customer interactions and boosting engagement. Key features include automation, analytics, and deep Shopify integration, enhancing business efficiency and conversions. The user-friendly interface and responsive support team, which resolves issues quickly, are also appreciated. Additionally, a feature request section allows merchants to suggest and vote on new features, demonstrating responsiveness to merchant needs.

August 22, 2024

DelightChat's Business API is outstanding! It offers seamless integration, robust features, and exceptional support. The ease of setup and efficiency it brings to customer interactions is impressive. For top-tier performance and reliability, DelightChat’s API is unbeatable!

Perfect Computer Agencies
India
10 days using the app
DelightChat replied October 21, 2024

Hi Team Perfect Computer Agencies,

Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying the WhatsApp Business API on DelightChat and that its seamless integration and robust features are enhancing your customer interactions. It’s great to know that the ease of setup and our support have met your expectations. We truly appreciate your kind words, and if you ever need further assistance, we’re always here to help!

Regards,
Thejus

November 16, 2024

Great app, Great support!

Tufanlar Kuyumculuk
Türkiye
8 months using the app
June 13, 2024

We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.

Kadam Haat
India
Almost 2 years using the app
DelightChat replied October 21, 2024

Hi Team Kadam Haat,

Thank you for your fantastic feedback! We’re thrilled to hear that you’ve been using DelightChat for over two years and that our powerful features, automation rules, and campaign analytics have met your communication needs. It's great to know that our support team has provided excellent and quick assistance through the WhatsApp Support Group. Your continued trust means a lot to us! If you ever need further assistance or have suggestions, don’t hesitate to reach out—we're here to help!

Regards,
Thejus

September 26, 2024

La mejor aplicación en términos de precio/beneficio, y probé varias antes. Fácil de instalar, ágil, sencilla y con excelente disponibilidad. El equipo de soporte es amable, atento y te ayuda a conseguir el máximo valor de la plataforma. La integración con shopify es excelente, y las APIs de Delight permiten conversar con flow, lo que es increíble, no tiene limites.

Diabola Store
Peru
8 months using the app
June 11, 2024

Been using DelightChat for quite sometime.

I think what really shines out is the RESPONSE Speed of the team.

Believe it or not, changes and help from the customer service is like really really fast.

You have question? Bang! Answered in 10min.

So far so good. Keep it up

Jolicare MY
Malaysia
About 2 years using the app
DelightChat replied October 21, 2024

Hi Team Jolicare MY,

Thank you for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with DelightChat and that our team's response speed has made a difference for you. It’s great to know that we’ve been able to provide quick answers to your questions. Your encouragement means a lot to us, and we’ll continue to strive for excellence. If you ever need anything else, feel free to reach out—we're always here to help!

Regards,
Thejus

July 5, 2024

Love the app. I have been using this for multiple brands for years, and I am impressed with their customer support, which resolves any queries within hours.

Baatu
India
About 1 month using the app
DelightChat replied October 21, 2024

Hi Team Baatu,

Thank you for your wonderful feedback! We’re delighted to hear that you love the app and have been using it for multiple brands over the years. It’s great to know that our customer support has consistently met your needs and resolved your queries promptly. Your continued trust in us means a lot! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!

Regards,
Thejus

Edited July 15, 2024

Delightchat exceeded expectations! The team was incredibly quick and helpful, providing outstanding support. The API platform is super easy to work with, making integration a breeze. Don't think twice, much recommended.

TRAPIN
India
17 days using the app
DelightChat replied October 21, 2024

Hi Team TRAPIN,

Thank you so much for your fantastic feedback! We’re thrilled to hear that DelightChat exceeded your expectations and that our team provided quick and helpful support. It’s great to know that you found our API platform easy to work with and that integration was a breeze for you. Your high recommendation means a lot to us! If you ever need anything else, feel free to reach out—we're always here to assist.

Regards,
Thejus

July 12, 2024

We tried different solutions for WhatsApp Marketing and found Delight Chat to have a fair offering for its valued features. The Delight Chat team is very prompt and supportive.

The Banyan Tee
India
2 months using the app
DelightChat replied October 21, 2024

Hi Team The Banyan Tee,

Thank you for your positive feedback! We’re thrilled to hear that you found DelightChat to be a great solution for WhatsApp marketing and that our features meet your needs. Our team is dedicated to providing prompt and supportive service, and we appreciate your recognition of their efforts. If you have any questions or need further assistance, don’t hesitate to reach out—we're here to help!

Regards,
Thejus

May 29, 2024

We have been using it from the beginning, very useful, and the team is great. It has also evolved with many new features since we started.

Thank you for your great effort.

Hatchill
Egypt
Over 1 year using the app
DelightChat replied June 7, 2024

Hi Team Hatchill,

Thank you for your wonderful review! We're thrilled to hear that you've been with us since the beginning and have found DelightChat to be very useful. It's fantastic to know that you appreciate our Team and the effort we put into continuously evolving and adding new features to the platform.

Your support means a lot to us, and we're here to assist you every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Best regards,
Thejus

June 11, 2024

Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.

MITCHA
Egypt
Almost 2 years using the app
DelightChat replied June 14, 2024

Hi Team MITCHA,

Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes.

If you have any more questions or need further assistance, please feel free to reach out.

Best regards,
Thejus