Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited November 8, 2021

App is very good, can see customer history and chat is supportive. Highly Recommend this app for whatsapp

EL THE COOK®
India
7 months using the app
DelightChat replied November 8, 2021

Hi Aparna, thank you for placing your trust in DelightChat. We look forward to serving you and the EltheCook team better in the future!

January 14, 2022

Excellent platform if you are looking to have all your customer communications in one place - works great with whatsapp, FB, instagram DM, emails etc., Set up and integration is so simple and support team is very helpful.

Delicut
United Arab Emirates
7 months using the app
DelightChat replied January 14, 2022

Thank you Delicut team, it means a lot to us.
We look forward to serving you even better and watching you grow.

Cheers!
Devina (Product @DelightChat)

December 1, 2021

One of the best customer support apps I have ever found. They are upgrading their system frequently and their team is quick in response. Would definitely recommend this app to any business who is looking for helpdesk solution

Studio by TCS
United Kingdom
6 months using the app
DelightChat replied December 9, 2021

We're so happy to support the growth of studiobytcs.com. Thank you placing your trust in us and for sharing the review. Upwards and onwards :)

Cheers,
Devina (Product Manager @DelightChat)

November 25, 2022

Best app for managing all my business chats and order automations of my shopify orders. Customer support for this app is really helpful so that I dont face any issue while using the app.

Fitspace
India
6 months using the app
May 17, 2022

Delight Chat has been a great app for us. All our customer support is now in one place and further more all our WhatsApp automations are taken care of. The team is extremely good and the support we received was excellent.

Gadre Premium Seafood
India
6 months using the app
DelightChat replied May 30, 2022

Thank you so much for your encouraging words Inderbir! We hope to continue adding value to your team.

April 24, 2022

Excellent App ,perfect for drop shipping and excellent team which helps in solving all your implementation questions

Pogo Cycles
Ireland
5 months using the app
DelightChat replied May 31, 2022

Thank you for your review! We hope to keep adding value to your team and Pogo Cycles! :)

November 8, 2021

I've been using this for three months and it is excellent to manage customer emails. It keeps all correspondence together, integrates seamlessly with gmail, Shopify, facebook. A great user-defined tag management environment that is also colour coded, clear intuitive screen, customer Shopify data shown and fully accessible right there on the screen. Very handy and definitely increases my customer service.

Charley Boutique
Australia
5 months using the app
DelightChat replied November 8, 2021

Hi Murray, it's been such a pleasure collaborating with you and your beautiful brand 'Charley Boutique'.

Thank you for your kind words, and look forward to delighting you even more in the future!

December 2, 2022

Amazing app, has made communication with customer so seamless. Great way to target existing customer. A special shout out to the team who is always ready to help.

Mint & Oak
India
5 months using the app
November 17, 2021

This app is fantastic and the team is very committed to ensuring every store owner has a pleasurable experience. I am talking about requesting a feature at 9am this morning (Which most apps/companies say we will add it to our list and never do it) Not DelightChat! They had this feature implemented on the same day. Really awesome and the app itself is just great.

Refined Living
Australia
5 months using the app
DelightChat replied November 18, 2021

Hi James,

Yay! Thank you for the wonderful words. It gives us a deep sense of joy when even the new users like you derive value out of DelightChat.

It is also reassuring that we are headed in the right direction by keeping the customer-experience first. Thank you once again for sharing the feature request and helping us serve you better.

Cheers,
Devina
Product Manager @DelightChat

February 1, 2022

Das beste Tool, was wir für den Kundensupport gefunden haben!! Keine unnötigen Features oder überladene Oberflächen, sondern auf das nötigste Beschränkt und sehr durchdachtes System. Der Kundensupport ist der Beste, den ich jemals gesehen habe. Jederzeit erreichbar und sehr hilfsbereit! Unschlagbar!

Swissgadget
Switzerland
4 months using the app
DelightChat replied February 8, 2022

Cannot thank you enough Swissgadget team for your appreciation and love. We hope to continue to delight you, always!

Best Regards,
Team DelightChat