Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for centralizing communication across WhatsApp, email, and social media into a single interface, particularly praising its integration with Shopify. They appreciate the user-friendly design, automation, and analytics features that enhance marketing and customer engagement. The unified inbox is noted for simplifying management of customer interactions. The app's reliability and the support team's quick issue resolution are also highlighted.
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Nice
Hi Team AgriClub,
Thank you for your feedback! We’re glad to hear you’re enjoying DelightChat. If you have any suggestions or need assistance, feel free to reach out—we’re always here to help!
Regards,
Thejus
Good Product. Great Support.
Hi Team MIDORII,
Thank you for your feedback! We're delighted to hear that you find our product to be good and that you've had a great experience with our support team. Your satisfaction is our priority, and we're committed to providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!
Regards,
Thejus
Amazing service
Amazingggggggg
Hi Team DabToFab,
Thank you for your amazing feedback! We’re thrilled to hear that you’re loving our service! Your enthusiasm means a lot to us. If you ever have any questions or need assistance, feel free to reach out—we’re always here to help!
Regards,
Thejus
1) servizio clienti TOP
2) intagrazione whats app TOP
3) gestiscono tutta la comunicazione omnicanale non solo whats app quindi sono un vero software di help desk
4) rapporto costo / qualità eccezzionale
Se hai shopify non puoi non usare questa app
Good experience
Hi Team Aymah,
Thank you for sharing your feedback! We're glad to hear that you had a good experience. If there's anything we can do to make your experience even better, please feel free to let us know. We're here to help!
Regards,
Thejus
Recomiendo la aplicacion primero por el soporte (pese a la diferencia horaria) me atendieron fuera de su horario de trabajo. El equipo es muy amable y siempre estan innovando en nuevas funcionalidades con la comunidad, los precios estan excelentes comparado con la competencia. Y la posibilidad de integrar todos los canales posiblesen una sola plataforma lo convierten en un todo en uno!!!
Sigan adelante!!!
Amazing app! Lets me control all my comunications in 1 PLACE! PLus its safes time with automated responses that save on agents and speeds up the answer time for clients.
Thank you fixoem.com team, it's such a delight to hear words of praise from you!
We're happy you found Automation valuable. We highly recommend you also try help-centre articles through the self-serve widget on your website. This way your customers can find responses to common FAQs all by themselves :)
All the best!
Devina
Product Manager @DelightChat
Absolutely love DelightChat for customer service. The integration was seamless and simple, and the UI is easy to use. I also like that they have autoresponders which helps offset the labor of sending the same email over and over. Pricing is great for all the features you receive.
Their support staff is incredibly responsive and very receptive to my suggestions. There are some features I would love to see - search functionality, multi-select for closing and tagging, exporting of emails, and ability to send custom mass emails.
Hey Nas,
You've been our most valued customer, and it is such a pleasure to hear the kind words.
Thanks a ton for taking out the time to leave your feedback - we promise we will continue to improve and bring you these features.
Warm Regards,
Team DelightChat
One word for DelightChat, Game Changer. Absolutely focussing on providing the best customer experience with literally the most seamless & user friendly UI we have seen yet. We currently handle over 3k orders daily and we have tried almost every customer support tool out there but we wanted something custom suited to our operations and to handle the high volume of tickets across multiple channels and that is where these guys stepped in. The team is very agile and the most amazing part is, whenever there is a blocker, their whole team steps in and solves it almost instantly. We cannot thank the DC team enough for introducing such a wonderful tool out there.
Delightchat stands by its name. Whatsapp, FB and emails on a single panel has eased out our operations and increased our responsiveness.
Have been with them since SuperLemon, these guys have done really good work.
The team has been super responsive and helpful.
They know what the customer wants and they communicate in a way the customer understands it.
Great job guys!!
Thank you Sireesh for the wonderful review. It's been a pleasure working with mymillets over the months, learning about your business and helping you manage customer support. Thanks for being part of the DelightChat journey :)
Preetam,
Co-founder