DC WhatsApp Marketing+Helpdesk

DC WhatsApp Marketing+Helpdesk

Pricing
From $49/month. Free trial available.
Highlights
Works with the latest themes
Rating
4.9 (127)
Developer
DelightChat

WhatsApp Marketing & Broadcasts. Automated WhatsApp Abandoned Cart. Official WhatsApp Business API

Official WhatsApp API & Green Tick for your brand. Be WhatsApp Commerce ready. WhatsApp Chat + WhatsApp Helpdesk to streamline WhatsApp customer service. Build WhatsApp Chatbot, enable WhatsApp Automation for your store. Grow sales with WhatsApp Catalog. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, WhatsApp Back in Stock, WhatsApp notifications, WhatsApp COD Order Verification, COD to Prepaid, Reviews via WhatsApp, WhatsApp CRM, GPT AI & more.

Official WhatsApp API & Green Tick for your brand. Be WhatsApp Commerce ready. WhatsApp Chat + WhatsApp Helpdesk to streamline WhatsApp customer service. Build WhatsApp Chatbot, enable WhatsApp Automation for your store. Grow sales with WhatsApp Catalog. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, WhatsApp Back in Stock, WhatsApp notifications, WhatsApp COD Order Verification, COD to Prepaid, Reviews via WhatsApp, WhatsApp CRM, GPT AI & more. more
  • Manage WhatsApp Chat, Instagram DM, Facebook, Email & Live Chat in one Helpdesk.
  • Assign chats to team members, reply faster with templates and automations.
  • Send WhatsApp Broadcast campaigns to your customer lists and increase sales.
  • WhatsApp Abandoned Cart Recovery, send Order Tracking link, Retention Marketing.
  • Get Official WhatsApp API access and Green Tick.
Highlights
Works with the latest themes

Languages

English

Works with

Facebook Messenger, Instagram, Email, Live Chat, WhatsApp API

Cart recovery

Exit pop-ups, Personalized campaigns, Discount offers, Conversion tracking, Automated workflows

Display options

Pop-up builder, Custom discount codes, Triggers, Templates, Multi-language

Channels

Email, Live chat, Chatbot, Social media, Self-service, Help center, Contact form, FAQs

Workflow automation

Auto-reply, Response templates, AI responses, Ticketing, Unified inbox, Auto-assign, Rule-based triggers, Tagging, Feedback surveys, Multi-language, Multi-store, Analytics, Reports

Pricing

Startup

$49 / month

1000 support tickets, 5000 marketing contacts

  • Support Inbox: WhatsApp API, IG, FB, Email, Live Chat
  • WhatsApp Broadcast
  • Abandoned Cart
  • Order Notifications
  • COD Order Verifcation

14-day free trial

Scale

$99 / month

2000 support tickets, 10000 marketing contacts

  • Everything in Startup +
  • Free Green Tick Application
  • Unlimited Team Members, Support Channels
  • 3 Shopify Stores
  • 1:1 Personalised Onboarding

14-day free trial

Growth

$299 / month

6000 support tickets, 30000 marketing contacts

  • Everything in Scale +
  • Unlimited Shopify Stores
  • Dedicated Account Manager
  • WhatsApp Group & Phone Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (127)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining customer communications across multiple channels, including WhatsApp, email, and social media. Its unified inbox and automation features, such as automated replies and campaign management, are particularly praised. The integration with Shopify and the responsive support team, which quickly addresses inquiries and implements feature requests, also add to its appeal. Merchants find it a valuable asset for enhancing customer engagement and marketing efforts.

August 15, 2024

Been using this app for almost a year now.

What I love the most about this app is that it not just serves the purpose but also the backend team provides an amazing customer service. You can always reach out to them with your queries and they will revert with a solution in no time.

Bay Window
India
About 1 year using the app
August 14, 2024

We've been using Delightchat for about two years now, for all our communications starting with customer service and we needed a super efficient manager and this one has proven to be up to the task in terms of functionality and prompt response from the team in case of difficulties (Priya and Balaji in our case and thanks!)

Stessil
United Kingdom
Over 1 year using the app
August 23, 2024

We have been using the app for more than 2 years. The experience has been nothing short of excellent!

The platform is user-friendly, making it easy to create and send emails. What stands out the most is the excellent customer support—anytime I've had a question or needed help, the team has been prompt and helpful.

DelightChat has become an essential tool for my day to day office work and I highly recommend it to anyone looking for a reliable and feature-rich email provider.

Hardrock4x4
United States
Over 2 years using the app

Support

DelightChat can answer any questions you have about DC WhatsApp Marketing+Helpdesk.

Developer

DelightChat

4th Floor, No. 22 (#351), Salarpuria Towers - I, Hosur Road, Koramangala, BENGALURU, KA, 560095, IN

Launched

January 25, 2021

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