DC WhatsApp Marketing+Helpdesk

Name: DC WhatsApp Marketing+Helpdesk
Brand: DelightChat
Rating: 4.9 (136 reviews)

Pricing: From $49/month. Free trial available.
Rating: 4.9 (136)
Developer: DelightChat

View demo store

DelightChat omnichannel whatsapp customer service inbox

WhatsApp Marketing & Broadcasts. Automated WhatsApp Abandoned Cart. Official WhatsApp Business API

Official WhatsApp API & Green Tick for your brand. Be WhatsApp Commerce ready. WhatsApp Chat + WhatsApp Helpdesk to streamline WhatsApp customer service. Build WhatsApp Chatbot, enable WhatsApp Automation for your store. Grow sales with WhatsApp Catalog. Send WhatsApp Broadcasts, WhatsApp Abandoned Cart, retention marketing, customer segments, WhatsApp Back in Stock, WhatsApp notifications, WhatsApp COD Order Verification, COD to Prepaid, Reviews via WhatsApp, WhatsApp CRM, GPT AI & more.

Manage WhatsApp Chat, Instagram DM, Facebook, Email & Live Chat in one Helpdesk.
Assign chats to team members, reply faster with templates and automations.
Send WhatsApp Broadcast campaigns to your customer lists and increase sales.
WhatsApp Abandoned Cart Recovery, send Order Tracking link, Retention Marketing.
Get Official WhatsApp API access and Green Tick.

Highlights: Works with the latest themes

Languages

English

Works with

Facebook Messenger, Instagram, Email, Live Chat, WhatsApp API

Pricing

Startup

$49 / month

1000 support tickets, 5000 marketing contacts

Support Inbox: WhatsApp API, IG, FB, Email, Live Chat
WhatsApp Broadcast
Abandoned Cart
Order Notifications
COD Order Verifcation

14-day free trial

Scale

$99 / month

2000 support tickets, 10000 marketing contacts

Everything in Startup +
Free Green Tick Application
Unlimited Team Members, Support Channels
3 Shopify Stores
1:1 Personalised Onboarding

14-day free trial

Growth

$299 / month

6000 support tickets, 30000 marketing contacts

Everything in Scale +
Unlimited Shopify Stores
Dedicated Account Manager
WhatsApp Group & Phone Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (136)

Overall rating

4.9

Counts per rating level

90% of ratings are 5 stars
122
8% of ratings are 4 stars
11
0% of ratings are 3 stars
1% of ratings are 2 stars
1
1% of ratings are 1 stars
2

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its ability to manage multiple communication channels such as emails, WhatsApp, and social media from a single platform. They appreciate its user-friendly interface and the efficiency it brings to operations with features like automation and analytics that enhance marketing campaigns and customer engagement. The app includes a unified inbox, robust automation tools, and supports both marketing and customer support functionalities, which are continually improved based on merchant feedback. Merchants also commend the reliable performance and exceptional support provided by the team, noting quick and effective issue resolution, often within 24 hours, and accessible support through various channels, including WhatsApp groups.

October 18, 2024

I've been using this app to centralize and manage my emails, WhatsApp, and social media, and it’s an absolute game changer! The interface is incredibly intuitive and easy to use, making it seamless to switch between different communication channels. It saves me so much time and hassle by keeping everything in one place.

A special shoutout to the support team – they are truly exceptional! Anytime I've had an issue, they've been quick to respond and resolve it with efficiency and professionalism. It’s rare to find such prompt and reliable support these days.

100% recommended for anyone looking for an all-in-one communication solution!

CENTRO MÉTODO GREZ

Chile

8 months using the app

DelightChat replied October 21, 2024

Hi Team CENTRO MÉTODO GREZ,

Thank you so much for your amazing feedback! We’re thrilled to hear that DelightChat has been a game changer for centralizing and managing your communications across emails, WhatsApp, and social media. It’s wonderful to know that the intuitive interface is helping you save time and streamline your workflow.

We also appreciate your kind words about our support team! They work hard to provide quick and reliable assistance, and they'll be excited to hear your shoutout. Your recommendation means the world to us. If you ever need anything, we’re always here to help!

Regards,
Thejus

October 29, 2024

We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business

King of Salads

India

5 months using the app

August 15, 2024

Been using this app for almost a year now.

What I love the most about this app is that it not just serves the purpose but also the backend team provides an amazing customer service. You can always reach out to them with your queries and they will revert with a solution in no time.

Bay Window

India

About 1 year using the app

DelightChat replied October 18, 2024

Hi Team Bay Window,

Thank you so much for your kind words and for being with us for almost a year! We’re thrilled to hear that our app has been serving its purpose and that our support team has been able to provide you with quick solutions. Your feedback motivates us to keep improving and delivering the best experience possible. If you ever need anything else, feel free to reach out—we’re always here to help!"

Regards,
Thejus