D: Local Delivery Date, Pickup
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants, especially from small businesses like bakeries and florists, appreciate this app for its ability to manage unique delivery schedules and enhance customer satisfaction by allowing customers to choose their delivery dates. It offers flexibility, customization, and a user-friendly interface for various setups such as local delivery and pickup. The support team is praised for being responsive and helpful in assisting with installation and customization, improving operational efficiency and customer experience.
Refine
-
By rating
This app has made a huge difference to how we manage orders. We offer both local delivery and shipping so being able to let customers choose their delivery method and select a date at checkout has been really helpful. The postcode checker is great too with the maps API — it stops people selecting local delivery if they’re not actually in our delivery radius.
What I really want to mention though is the support. I’ve used the live chat quite a few times and every single time they’ve been super quick and helpful. They even helped me change the design to better match our website, and even helped me install the maps API. It’s rare to get that kind of service.
If you offer local delivery, especially with set delivery zones or date options, I’d definitely recommend this.
Wow — thank you so much for this incredible and detailed review! 🙌💙
We're absolutely thrilled to hear that DingDoong: Pickup, Local Delivery Date app has made such a big impact on how you manage orders and improve the checkout experience for your customers 🚚🗓️
The postcode checker with Google Maps API is one of our favorite features too, and we’re so happy it’s working well for your delivery setup! And your kind words about our support team truly mean the world — we always aim to go the extra mile, whether it's styling the widget or helping with API setup 💬🛠️
Thanks again for your trust and amazing recommendation. We're always here when you need us! 🚀💪
DingDoong has the most supportive team! I've got a great experience using their service. They know their job well and can answer all the questions promptly.
Pickup and delivery methods work smoothly and easy to manage. Highly recommended!
Thank you so much for the amazing review! 😊
We’re thrilled to hear that you had such a great experience with DingDoong: Local Delivery Date, Pickup app! It’s awesome to know our team could support you promptly and clearly, and that the pickup and delivery features are running smoothly for your business. Your recommendation truly means a lot to us! 🚚🙌💬
I uninstalled the app after a bug caused all checkouts to be blocked, making my store loose out on hundreds of transactions. Shopify support was able to narrow down the issue pinpointing the app as responsible. Ding Doong support was not able to figure out why this was happening even after more than half a day of looking into it. I deleted the app and my checkout page worked fine again. Only install if you want to miss out on sales.
Hi,
We’re truly sorry for the experience you had, and we deeply regret the negative impact this issue had on your store. We understand how critical a smooth checkout process is, and we can only imagine how upsetting it must have been to lose potential revenue due to a bug — especially when trust is placed in our app to support your business, not disrupt it.
We take full responsibility for the inconvenience and frustration caused. Our team did investigate the issue with urgency, but it’s clear from your experience that we didn’t identify or resolve the root cause quickly enough. That’s not acceptable, and we completely understand your decision to uninstall the app.
We also appreciate you taking the time to share your experience in such detail. Feedback like this — even when difficult to hear — is incredibly important to us. It allows us to improve our systems, strengthen our testing processes, and ensure better safeguards are in place moving forward.
The situation has been escalated to our senior engineering team for a full technical review. We are committed to getting to the bottom of what happened and using this as a learning moment to better serve our users.
If you're ever willing to give us another chance in the future, we would be more than grateful for the opportunity to support you again — and to earn back your trust. Until then, we truly wish you continued success with your business. Thank you again for your honesty.
This shopify application is a blessing for the stores doing local deliveries. Functionally, this application is a complete package. They have taken care of all sorts of peculiar requirements which a store owner might have. On top of that their support is fantastic. The team helped me with setting up the application, customizing CSS to match my store's theme. I highly recommend this application. Kudos to the team!
Thank you so much for your fantastic review of the DingDoong Pickup, Local Delivery Date app! 🎉 It’s amazing to hear that the app covers all your local delivery needs and that the team could help you customize everything perfectly to match your store’s theme. Your kind words about the support team really make a difference — we’re thrilled to know they provided fantastic assistance! 🙌 Your recommendation means a lot, and we’re here anytime you need help. Kudos right back to you for being such a great user! 👏😊
We’re using the app for both customized delivery and local same-day delivery. The features are excellent, and the interface is easy to use, which makes it even better.
What truly impressed me was the live chat customer support. Even though I’m not a native English speaker and had to communicate slowly through a translator, the support team responded quickly, kindly, and provided clear, detailed solutions.
Highly recommended!
Thank you so much for this wonderful and detailed review! 🌟
We’re delighted to hear that DingDoong: Local Delivery Date, Pickup app is helping you with both customized and same-day deliveries — and that you find the features and interface easy to use. 🚚✨
Your kind words about our live chat support truly mean a lot! We’re happy we could assist you clearly and patiently, no matter the language barrier. Your recommendation motivates us to keep improving and delivering the best service possible. 🙌💬💙
Great app. Team is very helpful it is Saturday night and i though i would have to wait til monday but no! 24/7 support. if you are barely starting i recommend this app. it lets you modify to your likings in detail. if you get stuck on something like i said there is someone to help you right away. highly recommend.
Thank you so much for the amazing review! 😊
We’re thrilled to hear that Local Delivery Date, Pickup app is working great for you — and even more so that our 24/7 support team could assist you on a Saturday night! 🎉 Your recommendation means a lot, especially for new merchants. We’re always here if you need help customizing anything. 🚚💬💙
Great Customer Service, fast to reply and very helpful in resolving our issues no matter how long it takes. Dealt with Lynn; very professional.
Thank you for your fantastic 5-star review! We’re thrilled to hear about your great experience with our customer service team. A special shoutout to Lynn for her professionalism and dedication to resolving your issues—she’ll be so happy to hear your kind words! 😊💖 If you ever need further assistance, we’re always here to help. 🙌✨
Im using this App for Pickup purposes.
Its very affordable and offers great features and user support.
Feature request are taken very seriously to satisfy the customer.
Support is always friendly and very fast. There was no problem that couldnt be solved by the support team.
Perfect app for my use case.
Recommend
Thank you so much for your amazing review of DingDoong: Pickup, Local Delivery Date app! 😊 We're thrilled to hear that the app is meeting your needs for pickup and that you find it both affordable and feature-packed. We truly appreciate your recognition of our support team, and we're so glad they’ve been able to assist you quickly and effectively. Your feedback on feature requests is invaluable, and we're always here to listen and improve! Thanks for recommending DingDoong, and we're excited to continue supporting your business! 🚀💙
They're so helpful and will go above and beyond to make sure the app suits your business needs. Couldn't recommend them high enough!
Thank you so much for the amazing feedback! 🙌
We’re absolutely thrilled to hear that Local Delivery Date, Pickup app is meeting your business needs and that our team could go the extra mile for you. Your recommendation means the world to us — we’re always here to support your success! 🚚💬💙
The app works perfectly for our needs and we have received first class support with a customisation we needed for our business.
Happy to recommend.
Thank you so much for the great feedback! 😊
We're thrilled to hear that DingDoong: Local Delivery Date, Pickup app fits your business needs perfectly and that our team could support you with the customization 💬📦
Your recommendation means the world to us — we're always here if you need anything else. Thanks again for trusting DingDoong! 💙🚀