D: Pickup, Local Delivery Date

D: Pickup, Local Delivery Date

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    195
  • 5% of ratings are 4 stars
    10
  • 2% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants highly value this app for its efficient management of delivery times and dates, ideal for businesses like florists and bakeries. It offers customizable scheduling, pickup locations, and product-specific calendars through a user-friendly interface. The support team is responsive, providing quick solutions via live chat, WhatsApp, and Facebook Messenger. Continuous app improvements contribute to its reliability in streamlining delivery processes.

Edited August 26, 2024

UPDATE:

Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed.
I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy ...

Jubilee's Pot Pies
United States
8 days using the app
DingDoong replied August 23, 2024

Hi,

Thank you for updating your review and for your kind words about Joy and our customer service. We're sorry to hear that the app didn’t meet your needs and that you found ...

October 28, 2020

We deliver frozen food and so we use this app to make sure that customers can specify a delivery date on which their freezer will be ready to receive their order. It would be great however, if it could block the checkout button until a delivery date is chosen to prevent orders coming through without a delivery date. An additional pop-up feature to say something like 'A delivery date must be ...

Shuro Shirin
United Kingdom
Over 3 years using the app
Edited December 20, 2022

i'm using the pickup function for my products, its working well but I had some troubles repeatedly. The help center is kind and solved it every time but it's exhausting.

huemull.
Spain
4 months using the app
DingDoong replied September 5, 2022

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to ...

September 11, 2018

The app is well designed, easily customisable etc. However we find customers cannot see the app 20% of the time as their cache or history is not cleared. Sadly have to go with a different provider as it hasn't been able to be sorted.

Glazed New Zealand
New Zealand
27 days using the app
1
1