Reviews (190)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for businesses managing deliveries and pickups, such as bakeries and florists. It allows customers to select delivery dates, enhancing operational efficiency and customer satisfaction. The app features a customizable, user-friendly widget. Merchants also praise the exceptional customer support, highlighting staff members like Anna, Tracy, and Vincent for their responsiveness and effectiveness in resolving issues quickly.

Edited September 10, 2019

This app is perfect <3 and the customer service amazing , Don't hesitate you can download the app , thank you again for your great work

Delifun
France
3 months using the app
July 14, 2022

Great app for letting our customers select delivery date for our flower delivery service. Looks great on our site, simple to use, many options to suit any requirements and is fast loading. Support is fantastic, Anna is lovely, kind and very helpful. Highly recommended!

Gift Moments
United Kingdom
3 months using the app
DingDoong replied July 15, 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our app and services so far! We're always striving to top your expectations and love the feedback! Thanks,
_Cheers from Anna_

June 14, 2022

This is the 1st time I have been working with this app and I hope it will be very useful for my store.

Betterhalf Gifts
India
3 months using the app
DingDoong replied June 15, 2022

We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

March 14, 2023

This app has a bit of a learning curve if you are not familiar with API's and such, however the support staff and developers at the help desk are amazing! They were very patient with me and troubleshooted the issues I was having until I got it resolved. Highly recommend this app! Great for local deliveries and pick up locations.

Design My Cake by Patty
United States
2 months using the app
DingDoong replied March 15, 2023

We appreciate you sharing the experience you've had with our Dingdoong app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

July 14, 2021

The support for this app is amazing. I had some minor issues fitting their app into my theme, and they custom tailored a solution for me, and did so quickly. Not only this, but they made an active effort to seek me out on other channels and provide support even when my email was not working. The app itself works great too. It functions just as described, and when combined with other apps, offered the perfect solution for a business who does local deliveries like myself. All in all, I'd definitely recommend this app to anyone considering it.

Maverick Muscle
United States
2 months using the app
DingDoong replied July 20, 2021

Hi Maverick Muscle,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

Edited January 4, 2022

support team is really amazing, they highlly help me with the app from the beginning, the app really make my day easier! el equipo de soporte tecnico es increible, realmente e ayudaron desde el comienzo, la app de por si me hizo el dia mucho mas facil! 5 estrellas ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

dcater.us
United States
2 months using the app
DingDoong replied January 5, 2022

Hi dcater.us

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

Edited September 17, 2022

Great app functionality and the appearance is great. Customer service team is there to help you for anything you need. It is a better app than the other apps out there.

Student Essentials
United Kingdom
About 2 months using the app
DingDoong replied August 3, 2022

Awesome! 🥰 🥰🥰 Thanks so much for the positive review and for recommending us! 🌟
Much appreciated,
The Omega support team

October 2, 2023

Amazing App just what we needed for our store, easy to work with the developers and looks great on our site.

Blossoms
United Kingdom
About 2 months using the app
DingDoong replied October 3, 2023

We’d like to thank you again for taking the time to write this review of our DingDoong: Delivery + Pickup app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

November 18, 2020

Has some useful delivery functionality I cannot find elsewhere (e.g. rules per collection). Responsive support.

The Cake Shop
United Kingdom
About 2 months using the app
February 23, 2024

Great app, amazing support.

Cestas Company
Brazil
8 days using the app
DingDoong replied February 25, 2024

Thank you for your positive feedback! 🌟 We're thrilled to hear that you find our app great, and we appreciate your kind words about our support. If you ever have more to share or need assistance, feel free to reach out. Happy using! 😊🚀 #GreatApp #AmazingSupport 🌐👍