Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its delivery and pickup scheduling capabilities. It's praised for its user-friendly interface, excellent customer service, and customizable features. Merchants appreciate the ability to set specific rules for products and delivery times, streamlining operations and improving their website's user experience. Despite a learning curve, the support team is recognized for their effective problem-solving. The app is seen as a valuable tool for managing orders more efficiently and meeting all local delivery and pickup needs.

March 15, 2023

Great app, and wonderful service. I needed an app that has options to customise and this team has been very easy to work with.

15 days using the app
DingDoong replied March 16, 2023

Your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!

June 27, 2022

This app is an absolute game changer for my Shopify business. Truly appreciate the value this app brings as well as the amazing support team who are able to respond to queries and requests for help. Thanks so much :)

Floral Posies
12 days using the app
DingDoong replied June 28, 2022

We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻

September 16, 2022

Great App and great CS team support. I used this app for adding a date picker for delivery and pick up. Overall it is an excellent free app for this feature. It would be great if they support switching between multi-language.

11 days using the app
DingDoong replied September 16, 2022

Hi, thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

July 11, 2022

I use this app and very helpfull. Simple to use and interface so nice. Thank you so much Anna and developer team for best service to set up and customize the app for my store.

Bromelia Indah
10 days using the app
DingDoong replied July 12, 2022

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰

July 29, 2022

Love this app. It has everything we needed, the ability to select a delivery date, a calendar showing which orders are due when, and reporting with ability to filter. Also very friendly customer service.

United States
10 days using the app
DingDoong replied August 1, 2022

How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

April 23, 2021

Reply very fast and good responsible, always communicate with us to improve the app detail! Hope everyone will enjoy it too!

Hong Kong SAR
10 days using the app
Edited June 22, 2022

Haven't launched the store yet. Still working out some details, but for a local business that delivers, I think this app is going to be really helpful. Also get quick responses from the support team via the chat function. Anna has been great helping me get the functionality to work the way I want on the product pages. Great support. It is working great now!

Printz Florist
United States
9 days using the app
DingDoong replied June 16, 2022

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for the review! 🌟

March 28, 2023

Does just what it says and GREAT customer service. Helped me through all my setup issues quickly. Very friendly, too. Thanks Tracy!

United States
8 days using the app
DingDoong replied March 29, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. Thank you again, have a great day!

April 7, 2023

We've been searching for a Delivery & Pickup app that allows us to set special rules for some of our products, set delivery cut-off times, and disable certain delivery dates. DingDoong is the only app we saw that suits all our requirements.

We also contacted them for help in updating our Order Confirmation email and Order Status page to reflect our customer's chosen delivery date. Anna was so quick to assist us and is very knowledgeable.

Highly recommend this app! Thanks again, team!

Bliss and Bloom Studio
8 days using the app
DingDoong replied April 10, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

August 16, 2022

Fantastic customer support and ability to make customizations that really made the app better for my use case. Recommend!

Local taste
7 days using the app
DingDoong replied August 17, 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks,
_The Omega Support team_