Reviews (195)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.

April 15, 2024

I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3

Sweeet Tooth
Australia
7 months using the app
DingDoong replied April 16, 2024

💼 Thank you for choosing DD: Pickup Delivery Date Time app for your bakery business! 🍰 We're thrilled to hear about your positive experience with Tracy. 🌟 We're dedicated to providing excellent assistance to ensure your site is ready to serve your customers seamlessly. Thanks for the kind words! 💖

May 24, 2024

Great, helpful customer service when needed!

Flora Culture MB
Canada
10 months using the app
DingDoong replied May 31, 2024

Thank you for your kind words! We're thrilled to hear that you found our customer service great and helpful for the DD: Pickup Delivery Date Time app. 😊🌟 If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help you make the most out of our app! 🚚📅

February 28, 2024

Vincent was amazing, for the life of me I couldn’t figure out the API hook up, he patiently walked me through it step by step and resolved my issue! Now I can control my deliveries .. thank you great service

The Village Grocer Club
Australia
Over 1 year using the app
DingDoong replied March 1, 2024

🌟 Fantastic to hear about your positive experience with Vincent! 🚀 We're thrilled that he provided amazing support, patiently guiding you through the API hookup to resolve your issue. It's great to know you can now control your deliveries. If you ever have more questions or need further assistance, Vincent and the team are here for you. Thank you for the kind words! 😊🌈 #AmazingSupport #PatientGuidance #GreatService 🌟

August 22, 2024

Excelente servicio, 100% recomendados, la mejor atención que he podido recibir, completamente satisfecho.

Pibaz
Chile
About 3 hours using the app
DingDoong replied August 23, 2024

¡Muchas gracias por tu excelente reseña! 🌟 Nos alegra mucho saber que el servicio del Food Delivery Date & Pickup app ha sido de tu agrado y que has recibido la mejor atención posible. Estamos encantados de que estés completamente satisfecho. Si necesitas más ayuda, no dudes en contactarnos. ¡Gracias por recomendar nuestro app! 😊👍

June 20, 2024

helpful staff to help with problems

Butter And Blossoms
Australia
About 1 month using the app
DingDoong replied June 21, 2024

We're glad to hear our staff was helpful in resolving any issues you encountered. At DD: Pickup Delivery Date Time app, we're committed to providing excellent support to ensure your experience is smooth and enjoyable. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

March 12, 2024

I own a local flowershop and a flower delivery service and this app has really helped with managing orders. Customer support is also helpful and fast to respond :) Highly recommend

Černá Růže
Czechia
3 months using the app
DingDoong replied March 14, 2024

🌟 Thank you so much for your wonderful review! We're thrilled to hear that DingDoong: Local Delivery Date app has been instrumental in managing orders for your local flower shop and delivery service. 💐 It's fantastic to know that our app has made a positive impact on your business. 🚚 We're also delighted that you found our customer support helpful and responsive - providing quick assistance is our priority! 🤝 Your recommendation means a lot to us. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support you every step of the way! 🌷

March 18, 2024

Great support team

Piaf House
Czechia
Over 1 year using the app
DingDoong replied March 21, 2024

🎉 We're delighted to hear that you've had a fantastic experience with our customer service! At DingDoong, we're dedicated to providing top-notch support to our users. Thank you for choosing our Local Delivery Date app, and we're here to assist you every step of the way. If you have any more questions or need assistance, just let us know. Happy delivering! 🚛📆

February 23, 2024

Great app, amazing support.

Cestas Company
Brazil
8 days using the app
DingDoong replied February 25, 2024

Thank you for your positive feedback! 🌟 We're thrilled to hear that you find our app great, and we appreciate your kind words about our support. If you ever have more to share or need assistance, feel free to reach out. Happy using! 😊🚀 #GreatApp #AmazingSupport 🌐👍

March 26, 2024

Packed with features and great customer service. They'll help you set up!

Patisserie Lasalle
Canada
About 1 hour using the app
DingDoong replied March 30, 2024

We're thrilled to hear that you find our DD: Pickup Delivery Date Time app packed with features and that you're pleased with our customer service! 🌟 Our team is dedicated to providing top-notch support and assisting you every step of the way, including helping with setup. 💼 Your satisfaction is our priority, and we're here to ensure you have a smooth experience with our app. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help! 🚀

Edited November 9, 2024

他のアプリと異なり、デフォルトのお届け日時の指定はもちろん、商品ごとにお届け日の期間を設定することも出来るところが良い点です。たとえば、期間限定商品の商品を販売するときなど、とても便利です。
分からない設定があっても解決までのサポートがチャット形式で迅速に回答してくれます。

チーズガーデン
Japan
Over 5 years using the app
DingDoong replied September 19, 2022

このような素晴らしいレビューを残していただきありがとうございます! 私たちのアプリとサポートチームを気に入っていただけたことを嬉しく思います。 あなたの満足は私たちの優先事項であり、あなたのレビューで確認されているように、私たちは私たちの優れたサービスに誇りを持っています. フィードバックをお寄せいただきありがとうございます。