Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its delivery and pickup scheduling features, praising its user-friendly interface and customization options. It's particularly useful for businesses like florists and restaurants, streamlining operations and enhancing customer experience. The support team is noted for their quick responses and willingness to implement suggested improvements.

April 5, 2023

I must say would recommend this app. Great customer service and quick help with any trouble shooting.

Thanks a Bunch Florist
Australia
Over 2 years using the app
DingDoong replied April 6, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

Edited March 31, 2023

Great support from Anna. She is very attentive and made sure we had solutions to our needs. The chat support response rate is also fast.

Little Birdy Cakes
Australia
Over 2 years using the app
January 17, 2023

Outstanding customer service. The app is pretty simple to use and it is a staple for my business when clients place their orders. Thanks team!

Vida en Bloom
United States
Over 2 years using the app
DingDoong replied January 17, 2023

Thank you so much for the wonderful review. We're thrilled to hear that you enjoyed using our DingDoong app. We value your business and are appreciative of the confidence you've placed in us. We'd want to express our gratitude to wonderful consumers like you for your unwavering support! We are grateful for the glowing recommendation.

Edited August 9, 2018

App initially had some issues, however technical support was very helpful, and fixed all problems. Tech support has been outstanding!

The app is easy to use, and integrates well in my cart page.

Treats2eat Delicious Desserts
Australia
Over 2 years using the app
November 16, 2020

Kaylee was super helpful with any issues I had! Also provided a really fast turnaround time - really glad I found this app and am excited to see how they grow with my site.

Alta Foods
United Kingdom
Over 2 years using the app
October 5, 2020

Very good app and even better support. Zoe was of great help! Ensured that the calendar matched the theme of our site and helped to fix other small queries in a very timely manner. Highly recommend!

Frost - Cakery
Kenya
Over 2 years using the app
January 29, 2019

the support for this app is amazing. The support person went above and beyond! If you need help, they'll respond via facebook messenger.

Melissa Andre
United States
About 2 years using the app
October 11, 2020

One of the best app I can recommend for anyone who would like to set up a calendar at check-out page, doesn't conflict with other apps, on top of that, the guru teams are very helpful and fast responsive, very talent skills to help me solve the problems within an hour, best recommendations ever

Mr T's Bakery Wholesale Brisbane
Australia
About 2 years using the app
August 25, 2021

Great app! Does exactly what I needed. Way easier to manage (as a non-programmer) than what Shopify recommends with the javascript calendar. Live chat support has been great too by helping me optimising the app's loading speed and custom styling to match my theme.

Sterling Caviar
United States
About 2 years using the app
DingDoong replied August 25, 2021

Hi Sterling Caviar

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team

Edited December 26, 2022

Excellent application, very good support especially to Anna
Many thanks for all.
Muy buena app lo recomiendo en mis dos tiendas

Saboreandocr
Costa Rica
About 2 years using the app
DingDoong replied July 20, 2021

Hi Saboreandocr,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. If you need anything just reach out!

Omega Team