Reviews (195)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.

March 26, 2019

Great app and great customer support!

bagsinbulk
United States
Over 5 years using the app
January 16, 2023

We have a great experience with this app, and customer service is answered quickly as they can. We can recommend this application.

Tasmeem
Qatar
Almost 4 years using the app
DingDoong replied January 17, 2023

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega support team

November 2, 2021

Great app, excellent CS support. Great support from Anna, very fast response via their live chat, and special thanks to Minh with amazing technical support. Recommend.

Foodiex
Hong Kong SAR
Over 3 years using the app
DingDoong replied November 2, 2021

Hello Foodiex,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Minh & Anna. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

October 24, 2019

It's hard to find delivery date app for food, flowers, perishable foods and this app is easy to use, and support is willing to help

OrchidClub.US Fresh Cut Wholesale Florist + 1 (855) 977-5533 New Jersey 07927
United States
About 3 years using the app
August 1, 2019

Nice app works smoothly. All good. I recommend its ok. Havent worked with CS yet but they seem to be nice

Ékszer Akció
Hungary
About 3 years using the app
May 12, 2023

Top notch customer service, especially from Anna. Will definitely recommend to others who require customers to specify delivery and timing for their cart out!

Merely Ice Cream
Singapore
About 3 years using the app
DingDoong replied May 15, 2023

We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

June 30, 2022

Been using this app for more than a year and they keep improving the functions in the way that my company is looking for. Simply get my customer to choose the delivery date before processing to the check out page and the date tag will show on the shopify back end. The support team are supportive and always tries their best to fix the problem and answer my questions.

Seoul Recipe HK
Hong Kong SAR
Almost 3 years using the app
DingDoong replied July 1, 2022

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

August 16, 2021

いろいろアプリで使いましたが一番使いやすいアプリです。表示方がカストマイズできて良かったです。
さらに不理解点が丁寧に早くサポートしてくれました。
ありがとうございました。また、よろしくお願いいたします。

エドノイチ
Japan
Almost 3 years using the app
DingDoong replied August 16, 2021

Hi Reply to review,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

Edited September 19, 2024

Great customer service!!! Neil resolved all my issues in a timely manner.

Mr. Good Meats
Canada
Almost 3 years using the app
DingDoong replied October 22, 2021

Hi Mr. Good Meats,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

December 15, 2020

The Apps provide the solution that we needed. Support team promptly resolve the issue a fast a lightning. Kudos to the team

Little Angels Florists
Malaysia
Over 2 years using the app