D: Local Delivery Date, Pickup
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants, especially from small businesses like bakeries and florists, appreciate this app for its ability to manage unique delivery schedules and enhance customer satisfaction by allowing customers to choose their delivery dates. It offers flexibility, customization, and a user-friendly interface for various setups such as local delivery and pickup. The support team is praised for being responsive and helpful in assisting with installation and customization, improving operational efficiency and customer experience.
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Fuss-free installation process, first time installing a date picker on my site and needed some help with the settings, contacted support and got solutions almost immediately! They were so helpful and kind, I really appreciate this fast customer support and will continue to support this application in future, thank you team!
Thank you so much for your amazing review! 😊 We’re thrilled to hear that the installation process for the DingDoong: Local Delivery Date, Pickup app was seamless and that our support team could assist you quickly with the settings. 🙌
Your kind words about our team’s helpfulness mean the world to us! 💙 We’re here whenever you need assistance and look forward to supporting you in the future. 🚀 Thank you for choosing DingDoong! 🌟
好用的功能，介面清晰，客服的回覆速度也非常快且精準解決問題！
感谢您的反馈！😊
很高兴听到您觉得 DingDoong: Pickup, Local Delivery Date 功能好用，界面清晰，并且客服能够快速有效地解决您的问题！🙌💬
我们会继续努力提供更好的服务，随时为您提供帮助！
感谢您选择 DingDoong，我们会一直在这里支持您！💚
UPDATE:
Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed.
I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now!
**Initial Review**
Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :)
Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc!
Thank you kindly!
Hi,
Thank you for updating your review and for your kind words about Joy and our customer service. We're sorry to hear that the app didn’t meet your needs and that you found it limiting for your pre-order schedule.
We’re continuously working to improve our app, and your feedback is crucial to this process. We’d love the opportunity to address your concerns and make enhancements based on your input. If you’re open to it, we’d be grateful for another chance to support you and demonstrate how we’re evolving to better meet your needs.
Please feel free to reach out directly with any specific features or improvements you’d like to see to our email at Support@omegatheme.com. Your satisfaction is important to us, and we’re committed to providing a better experience.
Thank you again for your feedback and for considering giving us another chance.
Very responsive super helpful and friendly support team. I needed some custom coding which was done that day. Highly recommended
Thank you so much for your fantastic feedback! 😊 We're thrilled to know that our support team was responsive, helpful, and friendly. It’s great to hear that your custom coding needs were handled quickly and efficiently on the same day! 💻✨ We truly appreciate your recommendation, and we’re always here to assist you whenever you need. 🚀🙌
Vincent with customer chat was awesome! He helped me on Christmas Eve! He was clear, professional, quick to respond, and answered all my questions. 10/10 recommend. I have tried several date/time delivery apps and so far this one has worked the best.
Thank you so much for your incredible review! 😊 We're thrilled to hear that Vincent provided you with outstanding support, especially on Christmas Eve. 🎄✨ Our team strives to be clear, professional, and responsive, and it's wonderful to know we met your expectations. 👍🚀 We're also glad our date/time delivery app stands out among others you've tried. 📅🚚 Your 10/10 recommendation means the world to us! If you need anything else, feel free to reach out anytime
I had an excellent experience working with Dingdoong. Samuel from the help desk was incredibly knowledgeable, patient, listened carefully, asked the right questions, and provided step-by-step assistance. His professionalism and positive attitude turned a potentially frustrating situation into a smooth experience. I highly recommend Dingdoong for outstanding client support!
Thank you for your amazing review of the Dingdoong: Delivery Date app! We're thrilled to hear about your excellent experience and how Samuel provided knowledgeable and patient support. 🌟 It's great to know he made the process smooth and enjoyable for you! We appreciate your recommendation and are here to assist you whenever you need. 😊
Great service, quick response!
I'm glad to hear that you had a great experience with Dingdoong's service! Quick responses can make all the difference. Let me know if you need any further assistance! 😊
Great customer service when needing help and live chat
Thank you for the wonderful feedback on DingDoong: Pickup, Local Delivery Date app! 😊 We’re so glad to hear that our customer service and live chat support were helpful to you. If you need anything else, don’t hesitate to reach out! 💖🚚💬
worth every penny! thank you
Thank you so much for your fantastic feedback on DingDoong: Pickup, Local Delivery Date app! 😊 We're thrilled to hear you feel it's worth every penny! Your support means a lot to us, and we're happy to be part of your business journey. If you ever need anything, we're always here to help! 🚀💙
He helped me make sure everything was working right.
Thank you for your feedback! 😊 We’re glad to hear that our team was able to ensure everything is working perfectly with the DingDoong: Local Delivery Date, Pickup app. 🚚📆 If you need any further assistance, feel free to reach out – we’re always here to help! 🙌 Happy scheduling! 🌟