Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.
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INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kathy receives the recognition they deserve. Thank you again, have a great day!
Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend!
Amazing! 😱 We were so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from the Omega support team
This app was the perfect solution for my business. Being able to customize things easily within the app is great. When there was something I wanted to change the support was amazing, quick and personalized.
Hi Miss Lilly Flowers
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
The app is suitable for F&B delivery and pickup and the app developer is very helpful whenever I encountered issues that need to be improved. Hope they can do room bookings as well in near future.
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
All the best,
Joyce
App interface is good, and it doesn't make your webstore look tacky too. I was also facing some difficulties toggling off some functions and Anna was quick to help. Not only did she help with my raised concerns, she even proposed suggestions and solutions for other concerns that did not cross my mind. 10 stars for a free and useful app!!!! (please stay free)
We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Cheers from Anna!
Great App and great people! They care our business and needs like their own. As my theme is a tough one, their 3 people Omega, Andy and Anna spported us, all are very caring. Especially Anna, who is the tech support, was so helpful and made my day!
The features of their App is the best and meet all of our local delivery/pick-up needs.
Really appreciate their help.
We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
great experience , and help u as much as possible. it give the convenience of my customer to choose delivery date and time.
How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Anna was very helpful and provided great customer service with clear communication. Mike from their developer team customised the app as we wish. Thank you team! I highly recommend this app.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
The app does exactly what it promises. Very flexible, and easy to configure. Really great customer service as well! I had some customization questions and they were prompt and very helpful.
Hi, it’s great to hear that you had a positive experience with Omega’s DingDoong Delivery + Pickup app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Your friends at Omega
Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend it!
Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.