D: Local Delivery Date, Pickup

D: Local Delivery Date, Pickup

Reviews (160)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants, especially from small businesses like bakeries and florists, appreciate this app for its ability to manage unique delivery schedules and enhance customer satisfaction by allowing customers to choose their delivery dates. It offers flexibility, customization, and a user-friendly interface for various setups such as local delivery and pickup. The support team is praised for being responsive and helpful in assisting with installation and customization, improving operational efficiency and customer experience.

Edited September 19, 2024

Great customer service!!! Neil resolved all my issues in a timely manner.

Mr. Good Meats
Canada
Almost 3 years using the app
DingDoong replied October 22, 2021

Hi Mr. Good Meats,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

June 20, 2023

とても良いアプリです。他には無い機能があり、日本人向けのビジネスに役立ちます。長年使っております。価格が安いアプリですが、サポートセンターは親切でトラブルを解決してくれます。ショッピファイはその自由度から、エラーが起きやすいプラットフォームだと思います。だからこそ、親切なサポートセンターであることはアプリを使う上での必要条件だと思います。

きんこ芋工房|上田商店
Japan
Over 2 years using the app
DingDoong replied June 21, 2023

貴重なお時間を割いてレビューをご投稿いただきまして誠にありがとうございます。 🥰 🥰🥰 ユーザーとしてご利用いただき大変光栄です。今後ともアプリをお楽しみいただければ幸いです。 私たちはできる限りのお手伝いをさせていただきます。いつでもご対応いたします。 5つ星本当にありがとうございます! 🌟

June 30, 2022

Been using this app for more than a year and they keep improving the functions in the way that my company is looking for. Simply get my customer to choose the delivery date before processing to the check out page and the date tag will show on the shopify back end. The support team are supportive and always tries their best to fix the problem and answer my questions.

Seoul Recipe HK
Hong Kong SAR
About 2 years using the app
DingDoong replied July 1, 2022

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

Edited March 18, 2024

We have been using this app for a while now and while it may take some time to figure out, the help centre team is responsive and are able to provide helpful assistance.

The First Fruits Singapore
Singapore
About 2 years using the app
DingDoong replied September 5, 2022

Thank you so much for your review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this review.

Edited September 5, 2022

Kind and Speedy!
Sharing issues was also helpful with excellent comprehension and smooth communication.

DOUBLE'H ML STORE
Japan
About 2 years using the app
DingDoong replied January 28, 2022

Hi DOUBLE'H ML STORE

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

September 6, 2022

Problem solved immediately!
He has a high level of understanding of shared issues and communicates smoothly.

BACHCA JAPAN
Japan
About 2 years using the app
DingDoong replied September 6, 2022

Thanks a ton for taking some of your time to share these great comments! 🥰🥰🥰Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌
Best wishes,
The Omega support team

February 1, 2023

Anna has been an absolute star sorting out my issues really quickly and guiding me through, much appreciated, thank-you Anna

Decking Specialist
United Kingdom
About 2 years using the app
DingDoong replied February 1, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

January 17, 2023

Outstanding customer service. The app is pretty simple to use and it is a staple for my business when clients place their orders. Thanks team!

Vida en Bloom
United States
Almost 2 years using the app
DingDoong replied January 17, 2023

Thank you so much for the wonderful review. We're thrilled to hear that you enjoyed using our DingDoong app. We value your business and are appreciative of the confidence you've placed in us. We'd want to express our gratitude to wonderful consumers like you for your unwavering support! We are grateful for the glowing recommendation.

January 6, 2025

Great Feed back

Glebe Greens
Canada
About 2 hours using the app
DingDoong replied January 8, 2025

Thank you for your positive review of the DingDoong: Local Delivery Date, Pickup app! 🚚✨ We’re delighted to hear your feedback and are always here to ensure the app meets your needs. 😊

Thanks for choosing DingDoong! 🚀🙌

July 5, 2022

excellent support from the folk at DingDong. Answered my question in a few minutes and then altered the app settings so that it now works really well for me. Good Work Folks!!

Simply Good Pies
Singapore
Over 1 year using the app
DingDoong replied July 6, 2022

Yayy, you are such a sweet peach 🍑 Thanks a lot for kind words to Omega’s Team. Can’t wait to have another chance to support you in the near future. ❤️🙆‍♀️