DingDoong: Delivery Date

DingDoong: Delivery Date

Pricing
Price: Free
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (195)
Developer
DingDoong

Increase conversions and reduce cart abandonment with flexible pickup and delivery date options.

DingDoong simplifies delivery and pickup scheduling, allowing customers to select convenient dates. With an intuitive date picker and customizable settings, it's perfect for businesses of all sizes, including florists, bakeries, grocery stores, restaurants, and subscription services. DingDoong streamlines order management and boosts customer satisfaction, making it the ideal solution for businesses looking to optimize delivery and pickup processes across multiple locations.

DingDoong simplifies delivery and pickup scheduling, allowing customers to select convenient dates. With an intuitive date picker and customizable settings, it's perfect for businesses of all sizes, including florists, bakeries, grocery stores, restaurants, and subscription services. DingDoong streamlines order management and boosts customer satisfaction, making it the ideal solution for businesses looking to optimize delivery and pickup processes across multiple locations. more
  • Add a powerful widget for easy date and time customization
  • Manage your delivery capacity across multiple customer zones easily.
  • Set cut-off and prep times to control visible customer slots.
  • Multi-language translation for calendar formats available.
  • Schedule specific dates and set your blackout dates easily.
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Checkout, Online Store 2.0, POS, Google calendar, Mobile screen, Pickup, Local delivery

Categories

Reviews (195)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.

October 30, 2024

I had an excellent experience working with Dingdoong. Samuel from the help desk was incredibly knowledgeable, patient, listened carefully, asked the right questions, and provided step-by-step assistance. His professionalism and positive attitude turned a potentially frustrating situation into a smooth experience. I highly recommend Dingdoong for outstanding client support!

De Quesos y Tablas
Mexico
1 day using the app
DingDoong replied November 1, 2024

Thank you for your amazing review of the Dingdoong: Delivery Date app! We're thrilled to hear about your excellent experience and how Samuel provided knowledgeable and patient support. 🌟 It's great to know he made the process smooth and enjoyable for you! We appreciate your recommendation and are here to assist you whenever you need. 😊

October 9, 2024

Very helpful customer service. Thank you useful app

My Store
Türkiye
2 days using the app
DingDoong replied October 16, 2024

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found the customer service for the Dingdoong: Delivery Date app very helpful! If you have any more questions or need assistance, don’t hesitate to reach out. We're here to help! 🚀📦

Edited August 26, 2024

UPDATE:

Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed.
I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now!

**Initial Review**

Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :)

Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc!

Thank you kindly!

Jubilee's Pot Pies
United States
8 days using the app
DingDoong replied August 23, 2024

Hi,

Thank you for updating your review and for your kind words about Joy and our customer service. We're sorry to hear that the app didn’t meet your needs and that you found it limiting for your pre-order schedule.

We’re continuously working to improve our app, and your feedback is crucial to this process. We’d love the opportunity to address your concerns and make enhancements based on your input. If you’re open to it, we’d be grateful for another chance to support you and demonstrate how we’re evolving to better meet your needs.

Please feel free to reach out directly with any specific features or improvements you’d like to see to our email at Support@omegatheme.com. Your satisfaction is important to us, and we’re committed to providing a better experience.

Thank you again for your feedback and for considering giving us another chance.

Support

DingDoong can answer any questions you have about DingDoong: Delivery Date.

Developer

DingDoong

18/11 Thai Ha, Ha Noi, 70000, VN

Launched

May 28, 2018 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders, Shopify Functions, Online Store

  • View products

    Products or collections

  • Edit orders

    All order details for the last 60 days

  • Edit Shopify Functions

    Cart and checkout validations

  • Edit your Online Store

    Theme

  • Edit other data

    Locations

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