Delivery Date Pro , 110 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to customize and streamline delivery dates and times, improving customer experience and reducing manual tasks. It's particularly useful for businesses with specific delivery requirements and offers per-product customization. The app is praised for its user-friendliness, seamless website integration, and reliability. The support team is noted for their swift responses and problem-solving abilities. Merchants also value unique features like the ability to leave notes with the calendar and its cost-effectiveness.

June 8, 2018

The APP seems to be working but have not really put through a big test yet.

I do think it slows down my site because it loads slowly, which I'm not happy about. That needs to be improved.

Customer service is difficult and when you call the number the person who answers is very hard to understand and so the call becomes frustrating. I like to know who I'm dealing with instead of a generic support email that doesn't identify the person. Also, when you purchase the app, someone should immediately contact you to let you know the process and when it will be ready on your site. I had to reach out to support to find out what was going on. Not good!

This could/should be an outstanding product but the developer needs to get better at communication and support. The load time is a big issue that needs to be improved. There is no other app out there (that is better) so there is a big opportunity here. I really hope the developer continues to improve the app.

One suggestion: I would really like to be able to set rules for EACH PRODUCT, as opposed to the full cart. I have some products with different drop shipping requirements but since the app only allows 1 set of rules for the full cart, I have to apply the same rules to all products. Being able to choose delivery dates for each product would be awesome.

Petaljet
United States
21 days using the app
March 9, 2021

Although the app didn't meet my needs, the support stuff was extremely helpful trying to fix my issues with the app a few times and making a lot of effort.

Hummus Ta-IM
Netherlands
9 days using the app
Edited August 12, 2020

If there is an option to rate negative 5 stars, I would definitely go for it.

Reason - worst customer service ever.

What happened - I sent an email regarding the possibility to customise the app to suit my need which is exactly the same as Aussie Meat.com (one of the clients in their porfolio). They returned me saying a separate app need to be developed for this functionality at a cost of $1200. I have never heard from them again after replying to them that the cost is out of budget and sent them a revised simpler functionality request. Despite the revised request was sent twice, they NEVER respond to me.
It's ok to say you do not want (or incapable?) to serve my request at cheap cost, at least you must reply my email and let me know.
You chose to ignore, I choose to let everyone know how bad your customer service is

Meat the Boss
Hong Kong SAR
8 days using the app
October 26, 2021

I couldn't get the calendar showing on product page and despite back and forth, it seems like my requests/questions have fallen on deaf ears. Their customer service is atrocious. Emailed them "calendar still not showing", the reply was pretty much "we have implemented the code". I have paid for the ultimate version during trial period so I wanted to get it working, but in the end I GAVE UP.

The Pretty Balloon Co
Australia
5 days using the app
April 21, 2023

They have very responsive and helpful customer support and thanks to Nisha who helped me with the design part.

Bloom19
Malaysia
About 2 hours using the app
October 21, 2022

Great app and support team! They were very quick to respond and helped me to customize some feautures.

Onzesweetbox
Netherlands
About 2 hours using the app
Zestard Technologies replied November 3, 2022

Thank You for your review! Wish you the best for your business from Zestard Team 🤗

July 6, 2022

I use this app over two stores and it is simple to install and maintain to suit my services and my time. The online support is very supportive and prompt. I highly recommend.

The Gift Box Company NZ
New Zealand
33 minutes using the app
Zestard Technologies replied November 3, 2022

Thank you for choosing Delivery Date Pro, and for your kind words about our support. We're glad to have you as a customer and we appreciate your business 🤗

December 12, 2018

App does not load at all and support emails go unanswered! Do not risk your store with this app. Looks like all positive reviews are fake. Will pursue for a refund.

The Berwick Shellfish Co.
United Kingdom
About 11 hours using the app
September 6, 2018

Really easy to use, fantastic support from webchat agent Zankar - super helpful! I would definitely recommend! :)

Skin Republic UK
United Kingdom
31 minutes using the app
Edited October 30, 2018

No useful at all, and they don't allow a free trial. I believe that the other reviews are fake. I just tried it, paid the first month and I am going to uninstall

Layla's Delicacies
United States
39 minutes using the app