Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (86)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 16, 2026

Absolutely brilliant app and even better customer support. I had a tricky setup with multiple postcodes and delivery rules, and the support team guided me through everything step by step. They replied quickly, understood exactly what I needed, and even helped identify issues I didn’t realise were causing problems.

Everything is now working perfectly, and it’s saving me a huge amount of time and hassle. If you need precise postcode control and responsive support, this is the app to get. Highly recommended!

Cambridge Kayaks
United Kingdom
Over 5 years using the app
Zapiet replied January 17, 2026

Thank you so much for taking the time to leave such a thoughtful review. I’m really happy to hear that the app is working perfectly for you now.

I know setting up multiple postcodes and delivery rules can be challenging, so I’m glad I was able to guide you through everything and help identify the issues causing the trouble. Knowing it’s now saving you time and hassle makes it all worthwhile.

If you ever need help in the future or want to make further adjustments, don’t hesitate to reach out. I truly appreciate the recommendation and your trust in our Zapiet – Rates by Zip Code!

Warm regards,
Sandy

December 17, 2025

Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!

Jardiniere Flowers
United States
Over 5 years using the app
Zapiet replied December 18, 2025

Hi Caroline,

Thank you so much for taking the time to leave such a kind review. It was a pleasure working with you.

I’m really happy to hear that our Zapiet - Rates by Zip Code app fits your florist needs and is helping things run smoothly, and that the support you received made a difference.

If anything comes up or you have questions down the road, feel free to reach out.

Warm regards,
Jessica

Edited December 5, 2025

Nandita was very helpful when we experienced some issues with the app, very friendly with prompt responses.

Allan was wonderful and he was very attentive. He tried to accommodate our request and went above and beyond.

Orchid Republic Floral Boutique
United States
Over 5 years using the app
Zapiet replied December 4, 2025

Hello Les,

Thank you so much for your lovely review, I'm always happy to be of assistance to our customers. If you need help, do not hesitate to get in touch with us.

All the best,
Allan

October 17, 2025

This app does not work simply for subscription based website. I dealt with many of their support members and none of them were able to fix the issue. I do not recommend and still waiting for a refund...

POOPEEPOTTY
Canada
3 months using the app
Zapiet replied October 17, 2025

Hi there,

I’m sorry to hear about your experience. Our Zapiet - Rates by Zip Code app is to generate different rates via zip codes both for local delivery & shipping and your subscription app would be to manage subscriptions.

I have reached out and would love a chance to review your case.

Looking forward to getting this resolved,
Jessica

January 17, 2026

Rutvik was extremely helpful! Quickly identifying and resolving the issue with efficiency.

Skye Flowers Design
Canada
6 months using the app
Zapiet replied January 17, 2026

Thank you very much for your kind words, it's really much appreciated!

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Rutvik

October 15, 2025

Jessica is super helpful and understood my questions as a novice! Great support, great app!

Four & Twenty Blackbirds
United States
Almost 6 years using the app
Zapiet replied October 16, 2025

Thank you very much for your kind words and for taking the time to leave a review!!!

If you have any other questions down the road, please do not hesitate to send us a message.

Best regards,
Jessica

November 26, 2025

I had to go through the AI Chat-bot first which contradicted itself whilst try to assist, but eventually it saw sense and offered me a human to speak to.
'Nandita' was very helpful with my request. It was a simple one but the answer eluded me.

Thanks Nandita

Roadcruza Tyres
United Kingdom
4 months using the app
Zapiet replied November 27, 2025

Hello Barry,

Thank you so much for your lovely feedback! It was truly great chatting with you, and I’m really glad I could help you set up the rates.

If you ever need anything else or have further questions, please don't hesitate to reach out; I’m always happy to assist!

Warm regards,
Nandita

October 28, 2025

Sandy was absolutely brilliant. Super helpful, really easy to understand, incredibly responsive and also proactive in helping me anticipate and avoid potential issues I hadn't even come across yet. Thank you so much Sandy - you were everything I hoped to find from support after 24hrs of driving myself potty trying to figure out what I was doing wrong.

#WineObsessed
United Kingdom
1 day using the app
Zapiet replied October 29, 2025

Hello Sophie and Alex,

Thank you so much for these lovely words ! It was a pleasure working with you. I'm only a few clicks away, if ever you have more questions or need assistance !

All the best,

Sandy

December 29, 2025

super profesionales, amables y te ayudan en todo. Especial mención a Betty por su paciencia y amabilidad.

Mis Globos
Spain
Over 4 years using the app
Zapiet replied December 30, 2025

Hi Globopstikhe!

Thank you so much for your wonderful review! I’m really glad I could help with the app. If you ever need any assistance, don’t hesitate to reach out; we’re always here for you.

Best regards
Betty

January 12, 2026

great app ad great service!

HealthyHolic
United States
About 1 year using the app
Zapiet replied January 14, 2026

Hi Daniela,

Thank you very much for taking the time to leave a review!

If you have any other questions or need any further assistance with our Zapiet - Rates by Zip Code app, please do not hesitate to send a message.

Kind regards,
Srivastav