Zapiet ‑ Rates by Zip Code
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Reviews (113)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for managing precise shipping rates, especially for businesses needing specific delivery options by postcode. It allows customized rates without Carrier Calculated Shipping, enabling zip code blocking and tailored delivery. Praised for ease of use and reliability, the app's customer support is noted for being responsive and knowledgeable, often exceeding expectations in setup and troubleshooting, positively impacting operations.
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Works wonderfully! and great support. Had a minor issue I needed help with and my support rep, Salaj, was super helpful and speedy! fixed my issue within minutes and told me exactly what was wrong and how they fixed it.
Also had a support chat with Genesis that was super helpful!
Hi Katie,
Thank you so much for the wonderful review!
We are all so glad we could help you get those order settings sorted out. It was a pleasure chatting with you, and I’ll be sure to pass your kind words along to Salaj as well. He’ll be thrilled to hear your feedback.
We’re here whenever you need us. Happy selling!
Best regards,
Genesis (and the Zapiet Team)
Absolutely brilliant app and even better customer support. I had a tricky setup with multiple postcodes and delivery rules, and the support team guided me through everything step by step. They replied quickly, understood exactly what I needed, and even helped identify issues I didn’t realise were causing problems.
Everything is now working perfectly, and it’s saving me a huge amount of time and hassle. If you need precise postcode control and responsive support, this is the app to get. Highly recommended!
Thank you so much for taking the time to leave such a thoughtful review. I’m really happy to hear that the app is working perfectly for you now.
I know setting up multiple postcodes and delivery rules can be challenging, so I’m glad I was able to guide you through everything and help identify the issues causing the trouble. Knowing it’s now saving you time and hassle makes it all worthwhile.
If you ever need help in the future or want to make further adjustments, don’t hesitate to reach out. I truly appreciate the recommendation and your trust in our Zapiet – Rates by Zip Code!
Warm regards,
Sandy
Maria was really helpful and patient. She was able to problem shoot and explain why there were issues. She resolved everything and even created a Loom video to show how to navigate the platform. Thanks Maria!
Hello Kathleen!
Thank you for such a lovely review! It was a pleasure to guide you through our apps. If you need anything else in the future do not hesitate in reaching back here.
Wishing you a lovely day,
María
Srivastav was super communicative, helpful, and efficient
Thank you so much for the wonderful review!
I truly appreciate your kind words and I’m glad I could help resolve everything smoothly. It means a lot to know the support was clear, helpful, and efficient.
If you ever need anything again, I’m always here and happy to assist.
Srivastav
Jessica was helpful, personable, funny and quickly fixed the problem we were experiencing, woot woot! Thanks Jessica!
Thank you so much for the wonderful review and for using our Zapiet - Rates by Zip Code app! I’m really glad I could help get the issue sorted quickly. It was a pleasure chatting with you, and I truly appreciate the kind words.
If you ever need anything else, our team is always here to help. Woot woot!
Cheers,
Jessica
Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!
Hi Caroline,
Thank you so much for taking the time to leave such a kind review. It was a pleasure working with you.
I’m really happy to hear that our Zapiet - Rates by Zip Code app fits your florist needs and is helping things run smoothly, and that the support you received made a difference.
If anything comes up or you have questions down the road, feel free to reach out.
Warm regards,
Jessica
Thank you Jessica for your help, and to Zapiet team in General, always responsive and helping us to solve any issues/ configurations.
Hi Angely,
Thank you so much for your kind words and for taking the time to leave a review, it really means a lot.
I’m really glad I could help, and it’s great to hear that you’ve had a positive experience with the team as well.
If you ever need anything further with Zapiet - Rates by Zip Code, please do not hesitate to reach out.
Warm regards,
Jessica
I recognized his name from the last time her helped me because he was so amazing. I was fortunate enough to get him again and he helped me out tremendously. I have never found anyone inside or outside the Shopify platform that works as good as this guy. He truly is a blessing to your company and has be a total blessing to me. Thank you again!
Thank you so much for this truly incredible 5-star review!
Your kind words genuinely mean a lot to me, and I’m really grateful for your trust and continued support. It’s always a pleasure assisting you, and I’m so glad I could help resolve everything smoothly once again.
Hearing that the experience made such a positive difference truly means a lot. If you ever need anything at all, I’m always here and happy to help.
Srivastav
Betty has been great help. Zapiet's support is reliable and I highly recommend
Hi Rujin!
Thank you so much for the wonderful review! It was my pleasure helping you with the app today. If you ever need a hand, feel free to reach out anytime.
Best regards
Betty
Rutvik was extremely helpful! Quickly identifying and resolving the issue with efficiency.
Thank you very much for your kind words, it's really much appreciated!
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Rutvik
