Heritage Hops Brew Co
We use this app on two of our websites and the functionality is brilliant - plus the support team is wonderfully helpful. I would definitely recommend this app alongside their other "Store Pickup and Delivery" option... we found Shopify's native offers very basic. Awesome API 10/10.
Fresh Cuts Direct
Had a problem with managing Zip Codes and chatted with Marija in support. She was amazing! Explained everything in detail and also helped in troubleshooting the issue and fixing it. 5 starts just for customer service they offer. The app is great too.
NYC Fireplaces & Outdoor Kitchens LLC
Great app if you need something simple to validate zip codes for specific rates. It doesn't have much customizability like their other app, store pickup and delivery which allows you to edit the checkout screen.
Thanks so much for your feedback. I absolutely understand your frustration, and I’m sorry for this.
We have investigated the reason why we missed your free setup call, as this is highly unusual. Actually, this is our first missed appointment! It appears that our system that automatically synchronizes with our team’s schedule allowed you to book a time that wasn’t actually available.
We have already implemented a fix so this issue doesn’t happen again.
I am super excited to work with you to get your store set up. I have reached out to you via email, and I will call you during your business hours today.
I look forward to speaking with you soon :)
I had the most helpful call with a lovely member of the team and he solves all of the little problems I couldn't work out! Thanks!
Posy of the day
Sandy was so amazing! Quickly explained where I'd gone wrong and fixed my issues, you're doing an amazing job guys!
Thank you so much!
It has been a pleasure to work on your store :D
Don't hesitate to reach back to me, if there is anything else I can do to help you.
Thank you for having took the time to come leave this review!
Wishing you a lovely day.
Great and prompt support got the app in no time working even though Shopify was down and was causing issues
Yurek Home Healthcare
Easy to use App with great customer support! I used this app to target free delivery rates for particular postal codes. It worked like a charm after some help from the support :) The support was prompt, provided clear instructions, and helped with resolving my issue within hours. Thank you so much for this great looking App that was straightforward to setup.
Does not integrate well (if at all) with Shopify local delivery. I've tried Zapiet twice now, this app and another of theirs (by distance) - both work as and when, usually just crashing days later. I'm giving up. Their apps just stop working without any notification or reason.
Great customer support!!! And the app is exactly what I needed for my business. Thank you very much!
Great customer service. I had a bit of trouble integrating the app but the team was so helpful and went out of their way to provide incredible support!!! I would give this customer service 10 stars if I could. Makes a huge difference!