Zapiet ‑ Rates by Zip Code
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Reviews (127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for managing delivery by offering precise postcode control, ideal for local businesses like florists. It allows specific delivery options per postcode, optimizing revenue and enhancing management. The app is praised for its simplicity, ease of setup, and reliable performance. Customer support is highlighted as fast and professional, often exceeding expectations in assisting with setup and troubleshooting.
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Betty was incredibly helpful and quick to pinpoint the issue with our Shopify and Zapiet setup.
She didn’t just give a generic answer — she identified that the product was set as a digital item, which was causing the pickup widget to be hidden and orders not to appear correctly.
Her explanation was clear, easy to follow, and she provided a practical fix straight away. She also guided us on how to update products in bulk, which is a huge time saver for a busy store.
Really appreciated the support and the friendly approach. Thanks Betty!
Hi there!
Thank you very much for your kind review. It was a real pleasure assisting you today. If you ever need any help in the future, please feel free to reach out anytime. We are always here to support you!
Best regards
Betty
Works wonderfully! and great support. Had a minor issue I needed help with and my support rep, Salaj, was super helpful and speedy! fixed my issue within minutes and told me exactly what was wrong and how they fixed it.
Also had a support chat with Genesis that was super helpful!
Hi Katie,
Thank you so much for the wonderful review!
We are all so glad we could help you get those order settings sorted out. It was a pleasure chatting with you, and I’ll be sure to pass your kind words along to Salaj as well. He’ll be thrilled to hear your feedback.
We’re here whenever you need us. Happy selling!
Best regards,
Genesis (and the Zapiet Team)
Jessica was very kind and helpful!
Hi Deanna,
Thank you very much for taking the time to leave a review, it's very kind!
I'm so pleased that I was able to help identify the issue and get your rates up and working!
Thank you again for using our Zapiet - Rates by Zip Code app and please do not hesitate to reach out if you have any questions or need any further assistance.
Cheers,
Jessica
Hi, Been using this App on our store in Brisbane for years to manage our Catering business. It works really well and the support is quick. 100/10
Hi there,
Thank you very much for being part of our Zapiet family and for taking the time to leave such a lovely review!
I'm so pleased to have helped to get the wording of your rate name (description) changed within our Zapiet - Rates by Zip Code app.
If you need any further assistance in the future, please do not hesitate to reach out!
Cheers,
Srivastav
Thank you Jessica for your help, and to Zapiet team in General, always responsive and helping us to solve any issues/ configurations.
Hi Angely,
Thank you so much for your kind words and for taking the time to leave a review, it really means a lot.
I’m really glad I could help, and it’s great to hear that you’ve had a positive experience with the team as well.
If you ever need anything further with Zapiet - Rates by Zip Code, please do not hesitate to reach out.
Warm regards,
Jessica
Loving this app. It does everything we needed for our catering deliveries + pickup. I've used so many apps in the past and I really love how smooth this is. Genesis from the support team helped me out with a few glitches due to my custom theme - but she got it up and running in minutes. So happy with our experience. Thank you!
Hi Olivia,
Thank you so much for this wonderful 5-star review!
It was an absolute pleasure assisting you with your store. Custom themes can sometimes be a bit tricky, but I'm thrilled we were able to get your cart widget, rates, products, and checkout button styles all working smoothly together.
Hearing that the app is delivering exactly what you need for your catering deliveries and pickups at Butter Catering KC completely makes our day! We know how vital a seamless checkout is for a busy catering business, and we are so happy to have you on board with us.
If you ever need anything else or run into any other theme quirks down the road, you know where to find us. Wishing you and Butter Catering KC tons of success!
Best regards,
Genesis
Maria was really helpful and patient. She was able to problem shoot and explain why there were issues. She resolved everything and even created a Loom video to show how to navigate the platform. Thanks Maria!
Hello Kathleen!
Thank you for such a lovely review! It was a pleasure to guide you through our apps. If you need anything else in the future do not hesitate in reaching back here.
Wishing you a lovely day,
María
Srivastav was super communicative, helpful, and efficient
Thank you so much for the wonderful review!
I truly appreciate your kind words and I’m glad I could help resolve everything smoothly. It means a lot to know the support was clear, helpful, and efficient.
If you ever need anything again, I’m always here and happy to assist.
Srivastav
Sri was really helpful resolving a customer checkout issue. All set now, thank you so much!
Thank you for taking the time to leave a review.
I'm glad I could help resolve the checkout issue and get everything working again. It's great to hear that everything is now all set.
Thank you for choosing Zapiet - Rates by Zip Code. If you have any questions or need assistance in the future, please don't hesitate to reach out.
Cheers,
Srivastav
Jessica was helpful, personable, funny and quickly fixed the problem we were experiencing, woot woot! Thanks Jessica!
Thank you so much for the wonderful review and for using our Zapiet - Rates by Zip Code app! I’m really glad I could help get the issue sorted quickly. It was a pleasure chatting with you, and I truly appreciate the kind words.
If you ever need anything else, our team is always here to help. Woot woot!
Cheers,
Jessica
