Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (67)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
March 18, 2024

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

The Lobster Man
Canada
Almost 4 years using the app
Zapiet replied March 20, 2024

Hi Chao,

Thank you very much for taking the time to leave a review and for your kind words!

It was truly a pleasure chatting and assisting you with your local delivery settings in our Delivery Rates by Zip Code app, which you have integrated into our Zapiet - Pickup + Delivery app.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
Jessica

March 7, 2024

For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!

Balloon Expert
Canada
Over 2 years using the app
Zapiet replied March 10, 2024

Hi Stéphanie,

Thank you so very much for leaving such a lovely review for our Delivery Rates by Zip Code app

It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

February 14, 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Ontario Supplies Store
Canada
Over 3 years using the app
Zapiet replied February 16, 2024

Hello Juhee,

Thank you for these kind words on our Zapiet - Rates by Zip Code app !
I'm really happy that we have been able to configure its integration with Zapiet - Pickup + Delivery to match your needs.

Don't hesitate to write us back, if there is anything else we can help you with.

Sandy

January 9, 2024

All I know is, someone please give Stephane a raise ASAP! The amount of support I've received as a newbie to Shopify from the Zapiet team has blown my mind. I never leave reviews for anything but without Stephane went above and beyond, was so patient and seemed to enjoy helping me out. Thank you Stephane and Zapiet!

AKWAABA ONLINE
United States
About 2 months using the app
Zapiet replied January 11, 2024

Hi,

What can I say other than wow and thank you :)

That's very kind of you and you are right, it truly was a pleasure. And should anything else come up, you can count on us to be there for you!

-Steph

February 9, 2024

One again, Jess saved the day, Zapiet is such a great company and great product, no wonder Shopify showcase them at every Editions. Great product fam! Andrew, I swear, give Jess a raise!

Félix & Norton
Canada
6 months using the app
Zapiet replied February 13, 2024

Thank you very much for leaving such a lovely review for our Delivery Rates by Zip Code app Simon

It's always a pleasure chatting with you and finding the best solution for you and your store.

Warmest regards,
Jessica

January 16, 2024

Perfect app for customizing shipping rates by province or region. I had a few issues with getting it working, and the customer support was excellent in assisting me to see where I had gone wrong. Highly recommended.

Fortus Pilates
Canada
3 months using the app
Zapiet replied January 17, 2024

Hi Greg,

Thanks for the great review! Your recommendation means a lot to us!

We're glad our app is working well for customizing shipping rates by province or region.

If you have any more questions or need further assistance, feel free to reach out.

Cheers,
Klaudia

April 13, 2024

Simple et efficace, je recommande

IRON MEALS
France
Over 2 years using the app
Zapiet replied April 19, 2024

Bonjour,

Merci beaucoup d'avoir partagé votre belle critique ! Cela a vraiment égayé notre journée d'apprendre que vous avez eu une expérience formidable avec notre application Zapiet - Tarifs par code postal.
Si jamais vous avez besoin d'autre chose, n'hésitez pas à nous contacter. Nous sommes toujours là pour vous aider !

Cordialement,

Kitty

March 5, 2024

Klaudia was great and very helpful. Great communication skills

West Cobb Pine Straw
United States
About 4 hours using the app
Zapiet replied March 6, 2024

Hey Steve,

Thank you so much for your positive review! It was a pleasure assisting you with your rates and zip codes.

We're here to help!

Cheers,
Klaudia

November 8, 2023

The support team get to you right away when there'sm an issue.

Roger Beck Florist
United States
Almost 5 years using the app
Zapiet replied November 10, 2023

Hi there,

Thank you very much for your review!

I was glad to help you with the different zip codes and zones in our Delivery Rates by Zip Code app and making sure that the correct rates appear at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Best wishes,
Jessica

Edited March 29, 2023

The Zapiet apps are on the pricey side, but they offer the best functionality and customer service is great! We have tried other delivery and pickup apps, but Zapiet is the best fit for our needs. So for us, it's worth it!

Flower Bar
United States
About 4 years using the app
Zapiet replied March 29, 2023

Hey there!

It was really nice assisting you with our Delivery Rates by Zip Code and Pickup + Delivery apps today

Should you need anything else down the road do not hesitate in reaching back here, we are always happy to help out.

Best,

María