Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
July 13, 2021

Fantastic app and even better service! Stephane helped us out in setting up the app and responded within a few minutes with the questions we had. A+

Costas Arepas
United States
Over 2 years using the app
Zapiet replied February 7, 2022

Thank you very much for the awesome review! We're always here and happy to help.

Stephane

Edited May 11, 2022

We use this app to display same day / next day shipping rates to select postal codes only, in addition to our regular Shopify shipping rates and it works great in doing this - our new rates only display to people in our custom list! Had a rate display hiccup upon set up and Jessica from support was fantastic in identifying and solving it for us quickly via chat - now everything is running smoothly! Overall I would recommend this app if you're looking to customize your rates beyond what Shopify offers by default. Update: Using this app now to move my curbside pickup shipping rates to limit them to a smaller segment of customers than what I had previously set up via Shopify basic shipping settings. Works great! Thanks Stephane for your help - I am so happy to know I can display multiple rates with different names to my customers at the same time. Fantastic.

ECS Coffee
Canada
Over 2 years using the app
June 14, 2022

Fast and amazing customer service! I wish Zapiet had more apps. I also use their Delivery Rates by Zip Code app and have loved what it's doing for my delivery business!

Tipsy Truck Delivery
United States
Almost 2 years using the app
April 21, 2022

I use this app for my customers to select in store pick up or delivery along with their delivery by zip code app. they make it super easy for both my customers and us to navigate. Their customer service is top notch as well!

Blume Haus Fine Flowers
United States
Almost 2 years using the app
May 23, 2022

Great app, simple, works perfectly and support can't do enough! Has enabled us to be able to offer specific delivery options per postcode

Attic Brew Co.
United Kingdom
Almost 2 years using the app
Zapiet replied May 23, 2022

Thank you very much for the awesome review! We take great pride in helping our merchants.

Stephane

Edited May 3, 2021

Jessica helped us setting up the App and was great to talk with ur and get her support. Easy to install and working fine, from Portugal :)

besushi
Portugal
Over 1 year using the app
Zapiet replied May 5, 2021

Hi there,

It was really great chatting with you and I'm so glad that you are all set and ready to go.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,

Jessica

Edited June 19, 2020

Great customer service. I had a bit of trouble integrating the app but the team was so helpful and went out of their way to provide incredible support!!! I would give this customer service 10 stars if I could. Makes a huge difference!

Great job!

Prêt-à-Table
Canada
Over 1 year using the app
October 25, 2021

Great customer service! Jessica was super helpful and quick in helping me trouble shoot an issue I was having with set up.

Coach House Plants
United States
About 1 year using the app
Zapiet replied October 26, 2021

Hi there,

Thank you very much for your kind words and review!

It was so nice chatting with you today and I am so glad that I was able to help you get set up .

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

May 24, 2022

Great features and awesome client support! The tool answers very well to our needs. Keep going Zapiet team, thanks for all.

Gibus Cycles
France
About 1 year using the app
Zapiet replied May 26, 2022

Hi there,

Thank you for taking time to leave such a lovely review!

It is so great to hear that Delivery Rates by Zip Code has been able to provide the solutions needed for your business.

It was a pleasure to assist on live chat the other day- you know where we are if you need anything else.

Best wishes,

Kitty

January 25, 2021

This app has been key for us. Now we can manage our local delivery rates and elegantly control shipping to our region

Well Baked Box
Canada
11 months using the app