Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (77)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 18, 2024

The app works beautifully for our landscape supply store that delivers dump truck loads to local customers. The customer service is absolutely stellar any time I have questions or need help reconfiguring anything. We've been using Zapiet Rates by Zip Code paired with Zapiet PickUp & Delivery for 4 years and I couldn't be happier!

The Rock Pile Garden Center
United States
Almost 4 years using the app
Zapiet replied April 22, 2024

Hello Jennifer,

Thank you for taking the time to leave us this review. I'm so happy to know that we have been able to support your business for so long ! Don't hesitate to ...

March 18, 2024

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

The Lobster Man
Canada
Almost 4 years using the app
Zapiet replied March 20, 2024

Hi Chao,

Thank you very much for taking the time to leave a review and for your kind words!

It was truly a pleasure chatting and assisting you with your local delivery ...

Edited July 11, 2024

Jeanette just helped me change the name of one of my rate and she was really patient. Thank you Jeanette! Not only you made my day, but you also helped my clients navigate a better website. Thank you thank you Jeanette!

The Bread Essentials
Canada
About 4 years using the app
Zapiet replied December 15, 2023

Hello Josée,

Thank you for kind words ! You're always welcome to write me back if there is anything else I can assist you with.

If I made your day, please note that you ...

February 14, 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Chit Chats Ontario Supplies Store
Canada
Over 3 years using the app
Zapiet replied February 16, 2024

Hello Juhee,

Thank you for these kind words on our Zapiet - Rates by Zip Code app !
I'm really happy that we have been able to configure its integration with Zapiet - Pickup ...

March 25, 2022

App has gone down in our peak season, stopping sales whilst £1000's are being spent on advertisement, no notification of an issue when there clearly is, telephone line has no answer, so the only option is email. Considering how important this function is, especially when the margin between a sale & losing a customer is so small, you would think that they would have an easier route to raise ...

Mr Muck
United Kingdom
Over 3 years using the app
Zapiet replied March 29, 2022

Hi Richard,

I truly appreciate it when our merchants take time to leave us feedback, its is what allows us to improve and correct issues so that they do not occur again.

It ...

April 13, 2024

Simple et efficace, je recommande

IRON MEALS
France
About 3 years using the app
Zapiet replied April 19, 2024

Bonjour,

Merci beaucoup d'avoir partagé votre belle critique ! Cela a vraiment égayé notre journée d'apprendre que vous avez eu une expérience formidable avec notre ...

December 15, 2020

Had a problem with managing Zip Codes and chatted with Marija in support. She was amazing! Explained everything in detail and also helped in troubleshooting the issue and fixing it. 5 starts just for customer service they offer. The app is great too.

Fresh Cuts Direct
Australia
Almost 3 years using the app
Edited July 21, 2020

Easy to use App with great customer support! I used this app to target free delivery rates for particular postal codes. It worked like a charm after some help from the support :) The support was prompt, provided clear instructions, and helped with resolving my issue within hours. Thank you so much for this great looking App that was straightforward to setup.

Yurek Home Healthcare
Canada
Almost 3 years using the app
March 7, 2024

For two years, Zapiet has flawlessly managed my Shopify store's deliveries. Their customer service is unmatched—quick and efficient. Jessica's assistance has been invaluable for streamlining operations. Highly recommend for reliability and excellent service!

Balloon Expert
Canada
Over 2 years using the app
Zapiet replied March 10, 2024

Hi Stéphanie,

Thank you so very much for leaving such a lovely review for our Delivery Rates by Zip Code app

It was my pleasure helping you to streamline your operation ...

February 8, 2020

Steph and Robert did really help us explaining how it works and helped us setting up with our shopify store. It is working as expected. Very easy to get in touch with them and they understood what we need and have suggested options. app looks very helpful .. Looking forward to using it more and more.

Liquorkart Australia
Australia
Over 2 years using the app