Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited March 29, 2023

The Zapiet apps are on the pricey side, but they offer the best functionality and customer service is great! We have tried other delivery and pickup apps, but Zapiet is the best fit for our needs. So for us, it's worth it!

Flower Bar
United States
Time spent using app: About 4 years
Zapiet replied March 29, 2023

Hey there!

It was really nice assisting you with our Delivery Rates by Zip Code and Pickup + Delivery apps today

Should you need anything else down the road do not hesitate in reaching back here, we are always happy to help out.



March 1, 2023

Jayne is an absolute superstar and was so patient with me getting this all set up. Does exactly what we need it to do!

Grow Wild
United Kingdom
Time spent using app: 2 days
Zapiet replied March 1, 2023

Hi there,

Happy to assist you in setting up Zapiet ‑ Rates by Zip Code today.

If you need anything in the future the whole team is here to help!


September 29, 2022

Jessica and the entire team at Zapiet are amazing. Love the support and customer service so much!!!

United States
Time spent using app: About 1 month
Zapiet replied September 29, 2022

Hi Brittany,

Thank you so much for your lovely words and kind review.

It was my pleasure helping you today with Delivery Rates by Zip Code & Store Pickup + Delivery.

If you have any other questions, please do let us know


June 14, 2022

Fast and amazing customer service! I wish Zapiet had more apps. I also use their Delivery Rates by Zip Code app and have loved what it's doing for my delivery business!

Tipsy Truck Delivery
United States
Time spent using app: Almost 2 years
June 1, 2022

The support I received from Klaudia was amazing. Thanks again for being so patient and helping me out.

The Balcony Garden
Time spent using app: 10 months
Zapiet replied June 2, 2022

Hi Josh,

Thank you for your kind words and continued support!
It was truly a pleasure assisting you today.


May 26, 2022

With Shopify not able to configure UK postcodes, this app and its advanced wildcard matching feature is perfect to make sure your delivery goes to the right postcode areas. The app is easy to understand and the support team were quick to respond and help with any assistance i required.

Furniture Factory Portsmouth
United Kingdom
Time spent using app: Over 2 years
Zapiet replied June 1, 2022

Thank you so much for the review! Our dev team is always hard at work with improvements such as this and this kind of feedback goes a long way for the whole team.


May 24, 2022

Great features and awesome client support! The tool answers very well to our needs. Keep going Zapiet team, thanks for all.

Gibus Cycles
Time spent using app: About 1 year
Zapiet replied May 26, 2022

Hi there,

Thank you for taking time to leave such a lovely review!

It is so great to hear that Delivery Rates by Zip Code has been able to provide the solutions needed for your business.

It was a pleasure to assist on live chat the other day- you know where we are if you need anything else.

Best wishes,


May 23, 2022

Great app, simple, works perfectly and support can't do enough! Has enabled us to be able to offer specific delivery options per postcode

Attic Brew Co.
United Kingdom
Time spent using app: Almost 2 years
Zapiet replied May 23, 2022

Thank you very much for the awesome review! We take great pride in helping our merchants.


May 19, 2022

Jessica is great at customer service! Very nice and knowledgeable and personable. The customer service for Zapiet apps is fast and great.

Barnegat Oyster
United States
Time spent using app: 3 days
Zapiet replied May 19, 2022

Thank you so much for your kind words and review!

It was so nice chatting with you earlier today and as I mentioned, please do reach back out if you have any other questions or need any further assistance.

Best wishes,

May 18, 2022

Recientemente instalé la aplicación y quería que durante el período de prueba todo quede funcionando como necesitaba, el servicio y atención ha sido muy útil y directo en cuanto a las respuestas a todas mis dudas por lo que definitivamente la conservaré.

Skin & Tonic
Time spent using app: 1 day
Zapiet replied May 18, 2022

Buenas tardes,

Fue muy agradable conversar con usted hoy y prepararlo todo con nuestra aplicación Delivery Rates by Zip Code. Me alegra mucho saber que está funcionando para usted y las necesidades de su tienda.

Si tiene alguna otra pregunta, no dude en enviarnos un mensaje.