Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (128)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for managing delivery by offering precise postcode control, ideal for local businesses like florists. It allows specific delivery options per postcode, optimizing revenue and enhancing management. The app is praised for its simplicity, ease of setup, and reliable performance. Customer support is highlighted as fast and professional, often exceeding expectations in assisting with setup and troubleshooting.

May 9, 2026

Fantastic app and even better support! The customer service is extremely efficient and helped us get everything running smoothly. A huge thank you to Srivastav for the excellent, professional assistance. Highly recommend for any Shopify store!

Bloom Floral Design
United States
About 1 hour using the app
Zapiet replied May 10, 2026

Thank you so much for the amazing 5-star review!

I truly appreciate your kind words and I’m really glad I could help get everything running smoothly for your store. It’s great to know Rates by Zip Code is supporting your business with reliable and flexible delivery zone management tailored to your needs.

Your feedback means a lot, and I’m especially grateful for your recognition of the support experience. If you ever need any further assistance with your setup, delivery configurations, or store operations, I’m always here and happy to help.

Srivastav

April 18, 2026

Thank you Jessica for your help, and to Zapiet team in General, always responsive and helping us to solve any issues/ configurations.

Magic World Flowers
United States
Over 1 year using the app
Zapiet replied April 19, 2026

Hi Angely,

Thank you so much for your kind words and for taking the time to leave a review, it really means a lot.

I’m really glad I could help, and it’s great to hear that you’ve had a positive experience with the team as well.

If you ever need anything further with Zapiet - Rates by Zip Code, please do not hesitate to reach out.

Warm regards,
Jessica

Edited April 30, 2026

Betty was amazing. Super helpful and got me all set up with my products. Thanks a lot!

Gal in the Glen
United States
18 days using the app
Zapiet replied April 13, 2026

Hi Kevin!

Thank you so much for your wonderful review! I’m glad I could assist with setting up your rates. If you ever need any further help, feel free to reach out anytime.

Best regards
Betty

July 29, 2026

siempre muy resolutivos. especialmente betty.

Luna & Wanda
Spain
Over 3 years using the app
Edited April 7, 2026

Works wonderfully! and great support. Had a minor issue I needed help with and my support rep, Salaj, was super helpful and speedy! fixed my issue within minutes and told me exactly what was wrong and how they fixed it.

Also had a support chat with Genesis that was super helpful!

Fig Balloon Co.
United States
6 months using the app
Zapiet replied April 1, 2026

Hi Katie,

Thank you so much for the wonderful review!

We are all so glad we could help you get those order settings sorted out. It was a pleasure chatting with you, and I’ll be sure to pass your kind words along to Salaj as well. He’ll be thrilled to hear your feedback.

We’re here whenever you need us. Happy selling!

Best regards,
Genesis (and the Zapiet Team)

March 27, 2026

I recognized his name from the last time her helped me because he was so amazing. I was fortunate enough to get him again and he helped me out tremendously. I have never found anyone inside or outside the Shopify platform that works as good as this guy. He truly is a blessing to your company and has be a total blessing to me. Thank you again!

MUSSOS.COM
United States
7 months using the app
Zapiet replied March 27, 2026

Thank you so much for this truly incredible 5-star review!

Your kind words genuinely mean a lot to me, and I’m really grateful for your trust and continued support. It’s always a pleasure assisting you, and I’m so glad I could help resolve everything smoothly once again.

Hearing that the experience made such a positive difference truly means a lot. If you ever need anything at all, I’m always here and happy to help.

Srivastav

April 3, 2026

The app works very well and makes it easy to set delivery rates based on zip codes. The setup was smooth and the features are clear and flexible.

It is especially useful for local deliveries where you need control over different zones and pricing. The support is fast and helpful.

Highly recommended for stores looking for a simple and reliable solution for zip code–based shipping.

Mintårta
Sweden
7 days using the app
Zapiet replied April 5, 2026

Thank you so much for the wonderful 5-star review!

I’m really glad to hear that Rates by Zip Code is working well for your store and making it easy to manage your local delivery zones and pricing. It’s great to know the setup felt smooth and that the flexibility of the app is supporting your needs.

Your kind words about the support truly mean a lot. If you ever need any assistance or want help fine-tuning your setup further, I’m always here and happy to help.

Srivastav

March 24, 2026

Thank you SALAJ for your nice and prompt support!

FLOVERS
United States
About 2 years using the app
Zapiet replied March 24, 2026

Hi Celia,

Thank you very much for your 5-star review and for your patience while we worked on this. I’m glad we were able to identify the issue related to checkout and fixed that asap without causing any downtime.

I’m happy to hear that you were able to test the checkout after the adjustments and confirm that everything is now working as expected.

If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. I’ll be more than happy to help. Thank you again for your time and for the positive support rating. It is greatly appreciated! 😊

Warm Regards,
Salaj

Edited May 12, 2026

Great!

HOPE BREWERY
Australia
7 days using the app
Zapiet replied May 6, 2026

Hi Robbie!

Thank you so much for your wonderful review! It was a pleasure helping you set up your rates in the Zapiet - Rates by Zip Code app. If you ever need a hand with anything else, please don’t hesitate to reach out. Always happy to assist! 😊

Best regards,
Betty

March 17, 2026

Great work! I had some tech issue and finally it has been reloved. Thanks Team

Gatsbyliving
Australia
5 days using the app
Zapiet replied March 18, 2026

Hi there!

Thank you so much for your kind review! I’m really happy to hear that I could help you resolve the issues. If you ever need any assistance in the future, please don’t hesitate to reach out.

Best regards
Betty