Reviews (127)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost conversions and build customer trust by providing clear delivery timelines, which also helps reduce cart abandonment. It is easy to install, user-friendly, and offers customizable features that support different products and languages. The app integrates well into various website sections with tools like countdown timers and estimated delivery dates. Merchants appreciate the responsive and efficient customer support, especially highlighting the helpfulness of the support team in making quick adjustments and customizations for better integration. The app is noted for its reliable performance and effective features, making it a valuable addition to merchant platforms.

September 18, 2020

danke es sieht gut aus, leider konnte ich es meinem theme noch nicht hinzufügen, dazu muss das theme geändert werden

Blumenmaedchen
Germany
23 days using the app
April 15, 2020

Gave it 2 stars for its ease of setup. Rules kept disabling and being deleted on a daily basis. Was not workable for us.

Fancy Fanny
United States
Over 1 year using the app
LAUNCHTIP replied April 15, 2020

Our developer is continuing to look into why this may have occurred on the merchants setup and will hopefully resolve any outstanding errors going forward. Kind Regards, Dan.

Update: This issue has now been resolved.

Edited July 22, 2019

I haven't had this app installed long enough to tell you whether or not the return justifies the cost but I like the overall functionality offered and the support has been top-notch. Very customizable and useful little bit of code. I definitely recommend!

Magic Manes Hair Extensions
United States
20 days using the app
October 23, 2023

Simple and easy to use

Merchizo
United States
16 days using the app
November 17, 2018

Amazing tool for my website. Great speedy and effective customer service too. Thank you for all the help!

PaintballDeals.com
United States
15 days using the app
February 4, 2023

Fast and easy app, I love it. the set up was super fast and the display on my store loos great. thank you

Vehicletherapystore
United Kingdom
15 days using the app
May 22, 2020

App should be simpler to setup, but it's not.

You have to setup a countdown that is "enabled" on weekdays, Sat, Sundays, and shows a "timer past cutoff." Then you go to another section to choose the delivery date where you set the "delivery lead time" in # of "working days." Then you choose the "dispatch days" by selecting each day of the week, and the choose the "active delivery days" by selecting the day of the week.

Does this sound intuitive? Sorry, but it's not. This app is a headache, and never seems to show the correct delivery date or cutoff.

KON-NICHI-WA MEAL KITS
Canada
9 months using the app
LAUNCHTIP replied May 23, 2020

Thank you for feedback. Delivery Timer, as featured on the App Store 2019 Staff pick, is setup in those stages as described. This is due to the fact that there are almost infinite combinations that a store can offer. We state clearly in the description that we offer support and assistance with any setup. In this instance I don’t see a request from your store on this occasion but we would have been more than happy to assist. If you do need help setting up, simply reach out to us through one of our many support channels. We also have a knowledge base here: https://www.launchtip.com/knowledge-base/

November 13, 2021

Just started using it mainly to show the delivery times and it does what it says cant complain. No issues to note so far

TCS | The Corner Shop
United Kingdom
7 days using the app
November 8, 2021

Awesome app, easy to use straight to the point and has a 7 day free trial. Got started in under 5 min!

Shilverinno
United States
5 days using the app
October 23, 2018

Great app and great support. Needed a bit of help with getting the correct setting for my store but LaunchTip helped quickly.

CIP-Solutions
United States
4 months using the app