Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and high customizability, particularly its ability to set specific rules for different products. The visual timer and delivery date display are noted to enhance customer shopping experience and boost conversion rates. The app's seamless integration with various themes adds a professional touch to stores. Many merchants commend the customer service for its quick response times and helpful support. The app is praised for its reliability in displaying accurate delivery times.

November 24, 2022

Installiert und funktioniert wunderbar. Sehr angenehme App! Konfiguration ist sehr einfach und intuitiv!

christian.enderle
Germany
5 days using the app
July 8, 2022

Super easy and quick to install on the site. I had small technical issue and Dan emailed me back instantly and the problem was solved in less than 12 hours. Really pleased

Big Boutique
France
5 days using the app
August 13, 2021

easy to install, compared to other similar apps, i would just add a more minimal look and the emojy

Dolcevita Skin
Italy
5 days using the app
Edited September 7, 2020

I have tried other dispatch timer apps but all have either struggled to keep time reliably or are far more complex than needed. Delivery Timer still has a couple of features missing preventing it being the 'perfect' dispatch countdown app, but support is efficient and appears to be open to user requests.
Would recommend.
https://snapeandsons.co.uk

Snape & Sons
United Kingdom
3 months using the app
Edited October 26, 2020

Very easy to use and the custom rules are great. Has all the logic you might need. We have just started using so much to try but so far doing great. https://www.mabrook.me

mabrook.me
United Arab Emirates
3 days using the app
February 2, 2022

Its really simple to use. And the support is really fast!
Would recommend to use the app in your shop...

vincitos
Germany
3 days using the app
February 8, 2022

cannot understand the etic they use on the usage fee as it seems it's more expensive then what really does

Pudaier Beauty
United Kingdom
2 months using the app
LAUNCHTIP replied February 9, 2022

Hey Pudaier Beauty, thanks for your feedback!

Our pricing simply reflects the value we offer with Delivery Timer. It is outlined clearly on our pricing page and in the confirmation charge all our merchants accept before accessing Delivery Timer. We feel your 1 star review is a harsh reflection of this however we will take it in our stride :)

Whilst it can be a tricky concept for some merchants to understand, Delivery Timer results in increased conversions, helps to manage customer expectations and reduces customer service.

It’s these reasons alone that have allowed us to grow to 1,000s of amazing and wonderful merchants finding success with Delivery Timer.

Wishing you success with your store,

Chloe @ LAUNCHTIP

January 13, 2023

Wow Super fast response helping us install this app. Ran into a display problem and these guys were on it. This app is a must have for your store. Very clean and customizable.

Huckle Bee Farms LLC
United States
2 days using the app
March 10, 2023

The app does not work as it should, definitely needs some improvements. Poor, unhelpful support. More reliable apps are available at the better price.

Miss Denier
Poland
About 2 months using the app
LAUNCHTIP replied March 10, 2023

Hi Renata,

Thank you for your feedback.

Apologies that the app did not meet your expectations fully. Our support team did respond to your initial query regarding the hiding of the timer with a video demonstration. As you stated you had uninstalled the app, we closed the ticket.

Kind regards,

Chloe

Edited January 31, 2021

I initially gave 5 star but after using it for a while, 3 stars is the most I can give it. Good app but very limited and price is a bit high for just showing a timer. I offer next day delivery with a cut off time of 3pm for majority of customers in the uk. However there are a small number of areas in the UK where I cannot send orders next day, the timer cannot be adjusted for these customers and still shows next day delivery for them as well. Also international customers will also see message for next delivery which I don't offer. The app definitely needs improvement and if they can implement this change, it will definitely be a 5 star rated app and will be worth the money. As it is, it is not great and expensive. I am considering uninstalling the app.

Madspeed7
United Kingdom
About 1 month using the app