Reviews (107)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving website functionality and aesthetics, which helps boost conversion rates. It offers affordable, customizable templates and sections that are easy to use and update, with a user-friendly interface suitable for all skill levels. The app allows for custom CSS and custom block requests. It is noted for its performance and reliability, often compared favorably to Shopify's stability. Customer support, particularly from staff members Anne and Trudy, is ...

February 17, 2025

I work with ambitious Shopify merchants every day, helping them grow and scale their business and improve their operational efficiencies. DesignPacks is recommended to every one of those store owners. It is brilliant for creating either new sections or entire templates in minutes. It works flawlessly with almost every theme I've ever come across, and for those rare occasions you need to, the ...

CONSIG Consulting
Ireland
12 months using the app
Design Packs Inc replied February 19, 2025

Thank you so much for this amazing review!! It really makes our day to hear how you are helping Shopify merchants save time and create beautiful stores. We're especially ...

November 8, 2024

Design Packs is amazing, not just because they continue to bring awesome sections and templates to Shopify stores, but because their support is FIRST CLASS. An absolute joy to work with and I will continue to share my experience with other store operators!

Cancha
United States
Almost 2 years using the app
Design Packs Inc replied November 12, 2024

Thank you so much for this wonderful review! We'll keep making sections and templates as long as you keep using and enjoying them! Nothing makes us happier than seeing how ...

November 13, 2024

As app developers, we recognize an exceptional app when we see one, and Design Packs is just that! We're using it alongside Shopify to build our new marketing site for Grapevine Surveys, and it's been an absolute pleasure. The app is incredibly easy to use, making it enjoyable to create polished landing pages.

The standout feature, though, is the amazing support. Anne has been incredibly helpful, ...

Grapevine-surveys
United Kingdom
2 months using the app
Design Packs Inc replied November 27, 2024

We are SO incredibly thankful that you chose Design Packs as the tool to build your marketing site - it looks WONDERFUL! Thank you for inspiring us to add some new features ...

December 6, 2024

⭐️⭐️⭐️⭐️⭐️
Game-Changer for Customizations & Flexibility!

I’m a total newbie when it comes to meta fields and customizations, but the DesignPacks team, Anne and Trudy (serious girl power here!), have made it feel like a breeze. What they’re doing is absolutely *remarkable*. With their app, I’ll be able to remove three separate apps we’d been using as workarounds to get the look we wanted—saving over $ ...

Wicked Good Perfume
United States
9 days using the app
Design Packs Inc replied December 9, 2024

Thank you SO much for your incredible review! It truly means the world to us that Design Packs has made such a positive impact on your store! And that you were also able to ...

October 29, 2024

Design Packs is amazing! It enabled me to get rid of a costly page editing and creation tool, and create a great new website for my clothing label's rebrand. I use it on every page of my site. Their customer service is incredible. I messaged with a question on how to do something more technical, and Anne from support recorded a 5 min tutorial for me! Thank you Anne! Thank you Design Packs!

Luna e Stelle
United States
5 months using the app
Design Packs Inc replied October 31, 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that Design Packs helped you build an awesome site for your rebrand. Our team loves going the extra mile ...

January 9, 2025

10/10 RECOMMEND. This app Design Packs is the best app in Shopify. It will increase my conversion rate by 200%. It has every functionality I was looking for. Previously I was using Page Fly but that was too costly and it looked terrible. The best part has been Anne, you can book a call with her and she created the app and walked me through the exact setup I need. Hands down the best App customer ...

Protein Milkshake
United States
About 16 hours using the app
Design Packs Inc replied January 13, 2025

Thanks for such an amazing review! We're so happy Design Packs is working well for you and that we could help with the setup. It means a lot to hear about the conversion ...

December 27, 2024

Design Packs offers some very adaptable sections with best-in-class customer service.

Natural Mystery Club
United States
8 days using the app
Design Packs Inc replied December 28, 2024

Thanks so much for taking the time to leave a review! We really appreciate your comments on our customer service and will always strive to provide the best service possible. ...

October 10, 2024

Design Packs has been an absolute game changer for our website! We recently downloaded a new theme, but were still missing some of those cool features that make a website stand out from others. After downloading this app our website has had a total transformation! There are so many different sections that you can add that are so amazing! The app is also very user friendly, and Anne is so helpful ...

Schoolgirl Style
United States
16 days using the app
Design Packs Inc replied October 11, 2024

What a way to hit 100 reviews! Thank you so much for taking the time to write about your experience with Design Packs. We pride ourselves on being so much more than new ...

October 4, 2024

best service and code fixes ever! answering in minutes!! WOOOOWWW!!! im soo happy with this app!!!

CLEW LLC
Germany
Almost 2 years using the app
Design Packs Inc replied October 7, 2024

Thank you SO much for leaving us a review - we aim to be quick on support, so we're glad that you are happy!! 😊 Please let us know if there is anything else we can help with!

September 23, 2024

I am amazed by how flexible this tool is. The team behind it is brilliant and it allows you to build so much more sophisticated stores without writing any code. I like it call it the world's greatest expansion pack for Shopify!

Kat Burki Skincare
United States
12 months using the app
Design Packs Inc replied September 27, 2024

"The world's greatest expansion pack for Shopify!" Oh wow, we love that!! Our goal is to allow you to get all the benefits of having custom development without the high costs ...