Reviews (103)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving website functionality and aesthetics, which helps boost conversion rates. It offers affordable, customizable templates and sections that are easy to use and update, with a user-friendly interface suitable for all skill levels. The app allows for custom CSS and custom block requests. It is noted for its performance and reliability, often compared favorably to Shopify's stability. Customer support, particularly from staff members Anne and Trudy, is exceptional, providing responsive, personalized assistance that enhances merchant satisfaction and loyalty.

August 25, 2023

Set of high quality packs that I find really useful. Example: Shop the look. This is something I would spend much time implementing, here I get this for reasonable price.

Support is responsible and able to sort out integration issues with my store.

MINI BÉBÉ
Poland
9 days using the app
December 12, 2022

I've really enjoyed using Design Packs - gives me the ability to quickly edit my site design, add new sections and pages without a developer and without knowing how to write code. Design Packs is also a great and more affordable alternative to landing page builders out there - has the same functionality without the high price point. I also really appreciate Design Packs' great customer service - any time I've had a question they've responded within 24 hours with a video tutorial. Highly recommend!

Huhu
United States
6 days using the app
October 18, 2021

Design Packs includes so many widgets and features such as countdown timers, galleries, and lookbooks. The Banner image with geolocation section is my favourite! We were able to remove other apps to improve performance and cut down on costs - 5/5

Wine Bracketz
Australia
5 days using the app
January 6, 2023

This app is like nothing, I have ever seen before. The sections they have built are better than any native theme's sections (even the best themes out there that cost $500). They are beyond simple to use and the team behind the app clearly has a LOT of experience building apps and themes because they have thought of everything. This is a must-have for any store - big or small.

Tusk
United States
3 days using the app
June 11, 2021

Amazingly engineered App, with a lot of perks and well-thought out design elements. As a designer its important to have some flexibility with Shopify sections, so this App is a game-changer. Highly recommend it.

BSweet
United States
2 days using the app
Edited October 2, 2023

EDIT - The app creator reached out to refund me for my experience and offered a trial code for me to try again at a later point. I appreciate their prompt and friendly customer service and so am updating my 1 star review to 3 stars for their response.
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The sections are very limited in how you can customize them and use them. Also, I was subscribed to this app for a month before cancelling and expected that I could still access the features for the remainder of the month until the current billing cycle ends but access to the app features ends right away, which I feel must violate some law or policy when it comes to subscription payments. If I paid for the month, it should be honored until the end of the month.

Hua
United States
About 1 month using the app
Design Packs Inc replied October 4, 2023

Apologies that the app wasn't the right fit for what you were looking for and sorry there was the issue with the Shopify billing. Thank you for taking the time to update your review, we really appreciate it. We wish you all the best with your store and are always happy to help if you decide to try Design Packs again in the future.

Edited May 8, 2023

Excellent app and easy to use! Able to add on existing theme with ease! Will be using this app alot!

Garland Dental Services
United States
About 6 hours using the app
Design Packs Inc replied May 8, 2023

Hey! thanks so much for the review!

Is your current theme still on Online Store version 1.0? If so, you could update your theme to get OS2.0 capabilities.

You can also get OS2.0 capabilities by using Design Pack page templates.

We're happy to jump on a call to chat about your options. Email us at support@design-packs.com

May 28, 2021

5/5 all the way! Went out to find additional sections to my homepage and came across this app. The developers went far and beyond my expectations as to what an app developer should be.

The Xavvy Ape
Philippines
Design Packs Inc replied May 28, 2021

Thank you for leaving a review! We're so glad that you are enjoying the app. :)

April 13, 2021

I've used Design Packs on my consulting site as well as on a POD store. I've used different packs for both stores and they are so flexible. Support has been amazing and they will even help you if you need something not listed in their design pack inventory!! No need to wait for sections everywhere - Design Packs have you covered which is awesome.

Causeway305
United States
Design Packs Inc replied May 28, 2021

We appreciate the review and are so glad that you've been able to make such great use of the packs! 🎉

May 10, 2022

Finally - I can customize my blog posts! I installed to create a few custom layouts and check it out. Having used dozens of apps, it's easy to use, intuitive, and reasonably priced. It's easy to mix and match sections. Everywhere.

Rolled Up
Canada