Reviews (108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for improving website functionality and aesthetics, which helps boost conversion rates. It offers affordable, customizable templates and sections that are easy to use and update, with a user-friendly interface suitable for all skill levels. The app allows for custom CSS and custom block requests. It is noted for its performance and reliability, often compared favorably to Shopify's stability. Customer support, particularly from staff members Anne and Trudy, is exceptional, providing responsive, personalized assistance that enhances merchant satisfaction and loyalty.
Refine
-
By rating
EDIT - The app creator reached out to refund me for my experience and offered a trial code for me to try again at a later point. I appreciate their prompt and friendly customer service and so am updating my 1 star review to 3 stars for their response.
------------------------------------------------------------------------------------
The sections are very limited in how you can customize them and use them. Also, I was subscribed to this app for a month before cancelling and expected that I could still access the features for the remainder of the month until the current billing cycle ends but access to the app features ends right away, which I feel must violate some law or policy when it comes to subscription payments. If I paid for the month, it should be honored until the end of the month.
Apologies that the app wasn't the right fit for what you were looking for and sorry there was the issue with the Shopify billing. Thank you for taking the time to update your review, we really appreciate it. We wish you all the best with your store and are always happy to help if you decide to try Design Packs again in the future.
Excellent app and easy to use! Able to add on existing theme with ease! Will be using this app alot!
Hey! thanks so much for the review!
Is your current theme still on Online Store version 1.0? If so, you could update your theme to get OS2.0 capabilities.
You can also get OS2.0 capabilities by using Design Pack page templates.
We're happy to jump on a call to chat about your options. Email us at support@design-packs.com
I've used Design Packs on my consulting site as well as on a POD store. I've used different packs for both stores and they are so flexible. Support has been amazing and they will even help you if you need something not listed in their design pack inventory!! No need to wait for sections everywhere - Design Packs have you covered which is awesome.
We appreciate the review and are so glad that you've been able to make such great use of the packs! 🎉
5/5 all the way! Went out to find additional sections to my homepage and came across this app. The developers went far and beyond my expectations as to what an app developer should be.
Thank you for leaving a review! We're so glad that you are enjoying the app. :)
If you're looking for a video background section - STOP here and INSTALL this app! This app has the BEST video background section on Shopify, hands down. The quality and customisation capabilities are amazing, and so is their 5 star customer service/support!
Finally - I can customize my blog posts! I installed to create a few custom layouts and check it out. Having used dozens of apps, it's easy to use, intuitive, and reasonably priced. It's easy to mix and match sections. Everywhere.
Thanks for the 5-star rating! 🎉
Thank you for the five-star review! We're a small business and really appreciate it!