Reviews (103)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving website functionality and aesthetics, which helps boost conversion rates. It offers affordable, customizable templates and sections that are easy to use and update, with a user-friendly interface suitable for all skill levels. The app allows for custom CSS and custom block requests. It is noted for its performance and reliability, often compared favorably to Shopify's stability. Customer support, particularly from staff members Anne and Trudy, is exceptional, providing responsive, personalized assistance that enhances merchant satisfaction and loyalty.

October 16, 2021

I came across design packs by accident! I have had no issues with any of the packs, the pricing for the packs is very reasonable, I have been in touch with them directly and requested a pack for my store as at the time i noticed they didn't have what I really needed and I didn't want to go anywhere else. they responded telling me that what I was after was already being created. it was released earlier and i got 1st view of the pack! i have it installed along with MANY packs on my store I love how easy, clean, professional they all look! the team behind this app is so helpful and is always trying to help or improve to your taste. Highly recommend it, I don't leave reviews for anything but felt they really deserve this one!

BONNIE BOMBS AND SOAP BARS
United Kingdom
4 months using the app
May 24, 2022

Incredible app, helped us create killer looking pages in-house without having to retain an expensive agency :)

LIV Swiss Watches
United States
4 months using the app
January 19, 2023

Support always gets back to you in a very short time. Trudy has fulfilled all of our requests so far. very useful sections here. easy to add. simply good. thanks again to trudy for awesome support.

I would say just try it and see for yourself.

GREENMNKY
Germany
3 months using the app
December 5, 2021

This app is by far the best that I've downloaded! Trudy and Anne are a dream t o work with - always quick to respond and are always listening for new ideas to implement. I look forward to each month's new releases!

Sun & Lace
United States
3 months using the app
February 16, 2022

I spent 2 months and my back's health trying to design my site using builder apps to face constant failure and difficulty. Then Shopify experts cost 2k$. And I just wanted arched images... This app is life-savior and does have arched images and clean and simple designs that you want, and translates well across the devices. Love it!

Grechka
United States
3 months using the app
April 5, 2023

We love Design Packs! It helps with customizing our store without requiring a developer to make simple changes. Well done.

Denver Modern
United States
3 months using the app
March 25, 2023

Anne was very helpful when I contacted support for advice. I really appreciate the excellent customer service. Thank you.

The Curiosity Goods
United States
3 months using the app
January 26, 2023

You are doing a great job!
Definitely going to be the biggest design app out there.
Better than $500 theme for sure

DeMantis
Israel
2 months using the app
September 6, 2023

Every business owner needs to download this, whether you're just starting or looking to revamp your website – it's essential! I spent countless hours tweaking my website & even spent $160 for a customized theme that broke. leading me to redesign it three times -_-. But had I discovered this app earlier, I could have saved a ton of time. It includes everything you need and more: FAQs, team profiles, stylish ways to make your collections stand out, a marquee feature (that left-to-right moving banner is awesome), blog designs, navigation options, and more! Also, I think I read that they are planning to release product page sections/templates soon. I'm eagerly looking forward to it!

I want to express my gratitude to Anne! For my FAQ page, I wanted to incorporate a few animations due to the numerous questions I have It turned out beautifully, and the support was incredibly responsive. I'm a lifelong member now & the price? YOU CAN'T BEAT!

Thank you, Design Packs, and a big thanks to Anne!

SleekSpaces
United States
About 2 months using the app
Design Packs Inc replied September 7, 2023

Thank you so much for the lovely and detailed review! We really appreciate it and it's our pleasure to help out on support. Love the customization you requested with the FAQ animations - super sleek, just like your brand name. 😄

Your store looks gorgeous - please don't hesitate to let us know if we can assist in any way!

May 19, 2023

Super quick response when we needed some help. Solved our issues right away! The app itself also helps with missing functionality in our Shopify theme.

Sportamore.com
Sweden
About 2 months using the app