Desku LiveChat & Ai Chatbots
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Highlights
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Works with the latest themes
About this app
Launched
April 20, 2022
Languages
English
Categories
Chat , Support ticket managementWorks with
facebook, instagram, WhatsApp API, Email, LiveChat, 15+ IntegrationsCustomer Service Platform With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations
Desku is a customer experience platform designed to help online stores deliver outstanding customer service and convert browsing visitors into active buyers. It offers ready-to-use sales and support chatbots that boost revenue and quickly address your customers' most common inquiries. By centralizing all customer communications in one place.
- Omnichannel: Unify email, chat, Instagram, Facebook & more in one inbox
- Order management: Edit, refund, duplicate, and cancel orders From Desku itself
- Quick responses: Resolve questions instantly using AI-powered ticket management
- AI CoPilot for Support teams to have all the customer details at finger tips
- Offer 24/7 AI support: Answer FAQs with a Help Center, Chat Using AI
Pricing
7-day free trialEcommerce
$9 / month
- AI Features Access
- Upto 100 Tickets / Month
- Live chat Feature Access
- Chatbot Feature Access
- Knowledgebase
Startup
$29 / month
or $228/year and save 34%
- 3 customer support agents
- Unlimited tickets per month included
- Live chat
- Chatbot
- Knowledgebase
Team
$59 / month
or $588/year and save 17%
- 5 customer support agents
- Multi Store Connect Upto 2
- Unlimited tickets per month included
- Live chat
- Chatbot
- Knowledgebase
Business
$89 / month
or $708/year and save 34%
- Everything in Team+
- App Survey
- Webhook Access
- Your Own branding
- Facebook Integration
- WhatsApp Integration
Ecommerce
$9 / month
- AI Features Access
- Upto 100 Tickets / Month
- Live chat Feature Access
- Chatbot Feature Access
- Knowledgebase
Startup
$29 / month
or $228/year and save 34%
- 3 customer support agents
- Unlimited tickets per month included
- Live chat
- Chatbot
- Knowledgebase
Team
$59 / month
or $588/year and save 17%
- 5 customer support agents
- Multi Store Connect Upto 2
- Unlimited tickets per month included
- Live chat
- Chatbot
- Knowledgebase
Business
$89 / month
or $708/year and save 34%
- Everything in Team+
- App Survey
- Webhook Access
- Your Own branding
- Facebook Integration
- WhatsApp Integration
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
2 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We have been using Desku for quite some time after replacing Freshdesk. Support team is always ready to help and fix things. Email deliverability is good, UI looks polished and professional, and they're coming up with integrated chatbot as well. Highly recommend.
I use this app as a primary way to communicate with my customers. Having all communication in one place is—a massive plus for my business. I love how there are regular upgrades.
About this app
Launched
April 20, 2022
Languages
English
Categories
Chat , Support ticket managementWorks with
facebook, instagram, WhatsApp API, Email, LiveChat, 15+ IntegrationsBuilt by Desku technologies llp
About Desku technologies llp
5.0 average rating
2 years building apps for the Shopify App Store
1325 RK Empire, Mavdi Chowk, Rajkot, GJ, 360004, IN
Support
Send a messageinfo@desku.io