BIG Digital Downloads Products , 34 reviews
Customer service is outstanding. Quick response time and very patient with my questions. I am excited to have an app that is easy to use!
I'm only giving 4 stars now because I just started using the app. So far, I love how easy it was to set up and to navigate. I can't wait for my customers to receive their digital files, and I can't wait to see how it works out. Leo, the founder, was very quick in his responses, and a great help.
The Big Digital Downloads app is a fantastic tool for selling digital products online. Although I initially encountered a small problem, the app's customer service representative, Leo, quickly resolved the issue within a few hours. The app boasts impressive features and functionalities, including the ability for customers to access their downloads through their customer accounts. Overall, this app provides an amazing user experience and excellent service, making it a must-have for anyone looking to sell digital products online.
Dear BIG Digital Downloads Team,
I wanted to express my gratitude for your fantastic app, which has been extremely helpful in allowing me to provide digital products like license keys to my customers. The app was easy to install and configure, and I was able to use it immediately to automate the sales of my digital products. The user interface is intuitive and easy to navigate, and I appreciate the many features and customization options that the app provides.
I was particularly impressed with the app's ability to generate license keys for my digital products and automatically send them to customers. This has greatly reduced my workload and saved me a lot of time. Additionally, thanks to the app's extensive reporting features, I was able to accurately track and analyze my sales and downloads.
Overall, I am extremely satisfied with the app and would highly recommend it to any Shopify merchants looking to sell digital products. I will definitely continue to use the app and look forward to exploring any future updates and features.
Thank you to the BIG Digital Downloads team for your outstanding work and support!
Eine tolle App und ein richtig guter Support. Bei Fragen und Unklarheiten wurde sofort reagiert. Danke vielmals für die Klärung und Lösung meines Anliegens!
best dev and sup. Thanks for all help<3 He almost got into a car accident to help me. really relevant
Customer Service is AWESOME! I have hit them up several times and I don't think it has ever taken them more than 10 minutes to reply in the Chat. I had a problem on Christmas Day and the guy who made this app walked me through it step by step on Christmas. I wish my downloads could be downloaded from within my site instead of an email link. That is the ONLY downside to this product. Other than that, it is first class and I highly recommend this guy because he is really nice and supportive and very very understanding! This app is not being run by a major company. From what I was told, the app builder stepped out on Faith and built this thing on his own and he operates the customer service alone. AMAZING!
Had a little trouble getting the app configured so contacted support. Within a few minutes Leo had me up and running. The app works flawlessly as advertised.
Superbe application pour les produits digitaux !
Service client d'une réactivité rare.
Un grand merci
I was able to set up the app and add my digital products within minutes. The app provides a user-friendly interface that makes it simple to upload and sell digital products. In terms of customer experience, the app provides a clean and straightforward checkout process where customers can easily purchase and download their digital products with just a few click