BIG Digital Downloads Products

BIG Digital Downloads Products

Reviews (958)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products, noting its user-friendly interface and seamless integration with Shopify. It supports various file types and simplifies product uploads with features like download buttons on thank you pages. Merchants appreciate the reliable performance in delivering digital products and the responsive, effective customer support, often highlighting the quick and helpful service.

February 22, 2025

Theo helped me out and verified my store. Got responses from him within 5 minutes—absolute legend. The app itself works flawlessly, and I’ve processed over €320,000 in sales through it.

Verse
Netherlands
Over 1 year using the app
March 2, 2025

I highly recommend this app based on a trusted source's recommendation. Setting it up was a breeze with the guided setup checks, unlike other digital download apps we've tried. The customer service was friendly, prompt and offered helpful tips on best practices to ensure the app performs as intended. Our #1 pick for our download products via Shopify store app!

Howgirly Land Shop
United States
5 months using the app
March 4, 2025

I've had a fantastic experience with Big Digital Downloads! The process is incredibly easy, and my digital files were up on my site in no time. Their customer service is excellent—I reached out today for an upgrade and am excited to upload even more!

Clean Food Substitutions
United States
3 months using the app
January 22, 2025

I was having difficulty with getting the PDF stamp off my digital downloads and their customer service was amazing. They were super helpful, answered my questions and got back to me right away.

Learning For a Purpose
United States
3 months using the app
Edited March 7, 2025

Customer service is quick to respond, and setting up a product is straightforward. However, a bulk editing feature would be a valuable addition.

State and Federal Poster
United States
6 months using the app
February 18, 2025

Very well-built, efficient, and simple to use. Great app and support.

The BB's Box
United States
About 1 year using the app
March 22, 2025

These guys are great. I'm sure there's a lot of coding that went into this app, but the user interface is simple, intuitive and easy to use. Their service is awesome and someone always seems to be available.

Rise Slave
Canada
4 days using the app
January 2, 2025

Customer support was easy to work with. The app works. Theo helped us set up a download button directly on our 'Thank you' page for a better instant download experience.

SVOLTA
United States
About 1 month using the app
December 17, 2024

SOFIA provided exceptional customer service, guiding me through the app download process effortlessly and ensuring everything worked perfectly. Her patience and expertise made the experience smooth and stress-free! In regard to the BIG Digital Downloads Products app, it is so convenient and easy to use, highly recommend for all other business owners out there.

Elite Fitness JKO
United States
3 months using the app
March 2, 2025

The app is great, works perfectly and does what it's supposed to, it's even free to start with and the support is great. I've had a question late at night twice and I've been helped within a few minutes each time. Rarely have I seen such good service!

Brifresh
Switzerland
11 days using the app