Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and features like assigning digital files to products and automatic delivery. They value its robust security measures, including secure download links and download attempt limitations. The responsive and professional customer service, particularly from the founder, is highly praised. Merchants also commend the fair pricing, re-download capabilities for customers, chat feature, and customization options.

November 27, 2023

This is a great app and super easy to use. I love it. I'm new to selling patterns on my website and the app is so user friendly that I only had one question while working with it and it got answered right away by Leo, the developer, who's super friendly too.

What a Curly Life
United Kingdom
3 months using the app
November 3, 2023

The main thing - easy to set up and use. The user pays and then comes the download - great.

Fraud Detection Algorithms
United States
10 months using the app
October 29, 2023

I cannot recommend the Big Digital Downloads App with Shopify enough. It's an excellent choice for anyone looking to sell digital products online. With its exceptional customer service, professionalism, and user-friendly design, it has become an invaluable part of my e-commerce toolkit. If you're searching for a digital downloads app that not only simplifies your operations but also raises the bar for support and professionalism, this app is the one to choose. It has undoubtedly earned my highest recommendation.

Tattoo Creators
United States
About 1 month using the app
September 16, 2023

This app does everything I need it to do and it's so easy to use. Leo was super helpful in helping me integrate the app into my store so that customers can find their downloads on my site, without having to go back and find them in their email. Definitely recommend. It's the best digital download app I've found.

United States
About 2 months using the app
November 15, 2023

This app is so easy to use. It is extremely user friendly, which matters so much when you're trying to run an online store. Leo is so affable and also professional. I needed to have my store verified, and he IMMEDIATELY addressed my issue. It's incredible to think he's working this whole operation alone, but he's definitely doing an incredible job. I'd happily recommend this app to others. So far, it's been wonderful.

United States
19 days using the app
October 10, 2023

Just starting use of this app but so far it has been easy to use. I sell only digital products as of now so having a reliable download is crucial. I also had the privilege of chatting with the app founder when verifying and he was delightful and efficient. Can't wait for the first download!

Event Fairy
United States
About 1 month using the app
September 23, 2023

I just started using this app and it was super easy to get things set up. I had a question about verifying my store and the owner, Leo was very responsive. His responsiveness makes me feel very secure that if I have any issues in the future, that I'll be able to get them resolved quickly.

The Mental Wellness Space
United States
About 2 months using the app
October 28, 2023

I have not used this app that long, but the owner is super kind and said that they do all of the work themselves. They quickly got back to me about my issue and fixed it quickly!

Nerdy Designs by Tess
United States
13 days using the app
November 20, 2023

This app is amazing! I am so grateful to have a simple solution to sharing my digital files and photos. The customer service is also excellent. Looking forward to growing my business and this app helps a lot!!

DCC-Studio Gallery
United States
About 1 month using the app
October 11, 2023

Amazing app. Super easy install. do not have to mess with any code. Very easy to upload files. Small and big files. I ordered one of my products as a test and it worked great. Exactly what I was looking for. Thank you !

United States
7 days using the app