BIG Digital Downloads Products

BIG Digital Downloads Products

Reviews (776)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies managing digital products like eBooks and courses. It ensures reliable and fast downloads, enhancing customer experience with seamless Shopify integration and customizable features such as download buttons and email templates. The support team is noted for being quick and helpful. The app offers a functional free version with scalable upgrades and is considered cost-effective with robust features.

August 13, 2024

I would recommend it to anyone to use. It works well for me.

WoodyShop
Papua New Guinea
About 1 month using the app
October 29, 2024

Great customer service. Thank you Theo!

Ruth and Oliver Co
United States
6 days using the app
August 29, 2024

I love this app already, I was having a problem with not being able to send different files for different variants under 1 product, but this app makes this easy. I spoke to Leo through the app chat who was helpful with answering the few questions I did have - when I was having a blonde moment. Would recommend.

Pole Power Academy
United Kingdom
About 1 hour using the app
September 29, 2024

Big shoutout to THEO for walking a new business owner through the process of setting up her first digital product listing. He was so sweet and knowledgeable and went above and beyond for me. He was detailed in his explanations and I'm excited to start my business with the use of BIG Digital Downloads now.

Mama, You Matter
United States
About 1 hour using the app
October 4, 2024

theo was great! thank you for verifying my store!

LoveTones By Lovely
United States
4 days using the app
October 22, 2024

it's amazing. I learned how to make a digital product in less than 10 minutes. Theo from digital products was amazing. He helped me really fast to verify my store, and he is very very sweet.

KaychelleHairCo.
United States
About 1 hour using the app
August 28, 2024

J'ai contacté le support, qui a été très réactif. Léo est une personne amicale qui a répondu rapidement à ma question en m'indiquant la marche à suivre. Bien que je n'aie pas encore utilisé l'application, l'assistance que j'ai reçue est excellente, et je suis confiante que l'application répondra à mes besoins. Je la recommande à tous ceux qui recherchent une solution avec un support client fiable.

wellwy
France
About 1 month using the app
September 6, 2024

Absolutely amazing, i was so lost in regards to the Digital Marketing world, but Leo came to the rescue! The only Digital App that i could easily have access to chat for support which was instant help and guidance. Leo had a kind approach and patience till we reached the outcome i wished for. He spent alot of time with me, and i had to screenshot back and forth till i was guided step-by-step by him. His support has truly made me excited to finish of the project in mind, as life is alot easier when you know you'll get the support needed if you'll get stuck! Thank you Leo a million! Couldn't have done this without you. God Bless!

My Store
United Kingdom
About 1 hour using the app
Edited July 26, 2024

So far so good!
Easy to get up & running, plus, the customer service team has been great!
Thanks Mateo & Leo!

House Of Nambili
United States
10 months using the app
July 16, 2024

MATEO was amazing. He fixed the issue I caused myself, go away quickly. Now my customers have your digital products and I am happy happy happy. I will def keep this app! Customer service didn't take long at all!

Femeninede LLC
United States
4 days using the app