BIG Digital Downloads Products

BIG Digital Downloads Products

Reviews (776)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface that simplifies managing digital products like eBooks and courses. It ensures reliable and fast downloads, enhancing customer experience with seamless Shopify integration and customizable features such as download buttons and email templates. The support team is noted for being quick and helpful. The app offers a functional free version with scalable upgrades and is considered cost-effective with robust features.

August 2, 2024

The 1-1 customer service was super helpful, especially a person named Theo!

Frollia
Saudi Arabia
9 days using the app
June 14, 2024

The app is incredibly helpful for digital downloads. The customer service is exceptionally fast and efficient. The feature I needed to launch my ebook, Stamping, is already provided and is extremely useful. Additionally, the app sends instant email notifications for any updates, ensuring users always have the latest version. Overall, it's an excellent app for digital downloads.

Sky Habits Printables
Pakistan
3 months using the app
October 15, 2024

Excellent customer service with a HUMAN!

My Store
United States
About 21 hours using the app
August 24, 2024

Only been using for a day so far but everything was easy to set up and is working flawlessly!

The Lost Arts of Living
United States
About 1 hour using the app
October 20, 2024

Very responsive, even on a Sunday! Mateo helped me through site verification and eliminating the Big Digital watermark.

Tahoneer
United States
33 minutes using the app
October 31, 2024

Theo was very knowledgeable and was able to resolve my issue.

Action Herbs
United States
About 4 hours using the app
June 21, 2024

Really great customer service, was able to speak to the founder 1-1 which was quite unique and pleasing to know that my issues can be heard from numero uno.

Thanks guys :)

My Store
United Arab Emirates
3 months using the app
October 4, 2024

Très bonne application, facile à utiliser avec des conseiller qui sont à votre écoute. Je vous recommande à 100%

My Store
France
28 days using the app
September 13, 2024

would prefer it if it had preview to listen to the song prior to purchase. But good overall.

Kristina Maria Arts
United Kingdom
About 2 hours using the app
September 24, 2024

Easy to use, good app :)

Finesse
Italy
2 days using the app